Rated 4.1 out of 5 by 267
Rated 5.0 out of 5.0 by myself33333 Very pleasant stay
My wife and I had a very pleasant stay - one night on the way to southern Germany, and one night on the way back. On both occasions we found the room comfortable, convenient and clean, and the staff helpful, e.g. providing maps of the locality. The excellent restaurant gave us a memorable evening meal on both visits, and also enabled us to make an early start the next morning after a good breakfast with a wide range of choices.
The hotel is conveniently located a short distance from the Eurotunnel entrance. We experienced difficult locating the hotel on our first visit, a short but complicated journey,and would recommend giving a map to all visitors.
October 24, 2014
Rated 4.0 out of 5.0 by NorfolkTraveller Quiet comfortable stay only 5 mins from Cité Europe
Reception staff very friendly and welcoming (Samir & Lindy). Spacious room with comfy bed, good TV and WiFi reception, room fridge. Large free car park. Radiator in room was only mildly warm even on the maximum setting. Absence of a room safe. Breakfast staff not as customer orientated as the reception staff. Had to ask several times for items to be replenished.
October 22, 2014
Rated 4.0 out of 5.0 by NorfolkTraveller Quiet and comfortable stay only 5 mins from Cité Europe
Reception staff very friendly and welcomming (Samir & Lindy). Spacious room with comfy bed, good TV and WiFi reception, room fridge. Large free car park. Radiator in room was only mildly warm even on the maximym setting. Absence of a room safe. Breakfast staff not as customer orientated as the reception staff. Had to ask several times for items to be replenished.
October 21, 2014
Rated 4.0 out of 5.0 by Tansey31 A comfortable bed, helpful staff and dog friendly
I have stayed at this hotel about twice a year for the last five years.
The staff are courteous and considerate.Tthe standard of cleanliness is consistantly good with sweet smelling laundry and excellent beds. Some bedroom furniture has been replaced but most of the bathroom sinks are looking worn . the hotel takes dogs which is most helpful as I always travel with my lab.
Although there are always dogs around I have never been disturbed during the night.
Breakfast service has changed recently I miss the fresh orange juicing machine and it was pleasant to be served coffee or tea rather than to deal with a machine. The breakfast choice of food is great and the last visit i found the bacon and sausage more to my taste. I have also enjoed the little breakfast seasonal surprises that apear from time to time eg. easter eggs, speciality bakes : there was even a basket of donuts this week. Garden needing a bit of tlc not as tidy or well kept as a few years back.
October 20, 2014
Rated 5.0 out of 5.0 by NorfolkTraveller Quiet Comfortable stay only 5 mins from Cité Europe.
Reception staff very friendly and welcoming ( Samir
October 19, 2014
Rated 5.0 out of 5.0 by whitewell comfortable bed and nice room
Conveniently situated for the channel tunnel, with comfortable accommodation clean and nicely presented. Staff very helpful and efficient.
October 19, 2014
Rated 5.0 out of 5.0 by mama59 Great place for night before returning to the UK
This is an ideal place to stay before crossing the channel following a long journey from south west France. The bedrooms are large, comfortable and well equipped.The bathrooms actually have a bath- absolutely vital for a long hot soak after a long journey. Many hotels now only have showers so please don't replace the bath!
Staff on reception are helpful . Plenty of car parking .
Near to the Channel Tunnel .
October 15, 2014
Rated 5.0 out of 5.0 by Calella69 Simple, easy and comfortable
Straight forward, clean, very comfortable, quiet with great service from all the staff making this a great hotel to stay at all at a competitive price.
October 14, 2014