Rated 4.2 out of 5 by 149
Rated 5.0 out of 5.0 by Moira665 Excellent bed - lovely quiet room
We have been using this hotel for quite a number of years - nearly always an enjoyable time. We have had a room before near front door at reception which was noisy and occasionally noisy neighbours - but this time it was very quiet and peaceful despite the hotel being very busy as there were no spaces left in the car park ! The hotel restaurant and bar have been updated and the service and food is above average. We always use the swimming pool which is usually fairly quiet but on a Thursday am I found the pool was taken over by an aquatics class - wish I had known and I wouldn't have changed into swimming gear and instead used the gym. Overall its very well situated and we will certainly return again.
December 9, 2013
Rated 4.0 out of 5.0 by DaveJM Comfortable Rooms
the hotel is far enough away from the main road to give the guest a quiet nights rest. The evening meal we had was well presented and cooked to a high standard. I wish I could say the same about the breakfast which was poorly prepared the cold buffet had not been replenished and what was on offer was way over priced.
Also at breakfast it was more like a "Transport Cafe" with a lot of the Guests sitting in the restaurant dressed in "High Vis Jackets".
December 8, 2013
Rated 4.0 out of 5.0 by Piermaster We liked it!
We did one night here as part of a shopping trip. Check-in was smooth, friendly and efficient. We had room 110 which overlooked the car park and the allegedly noisy A16 - what noise? There wasn't any!! The room was standard IHG but unlike the UK Holiday Inns, this one's wardrobe has doors!!! We both had a very comfortable night after watching some British TV.
Although we didn't eat here, there was a relaxing 'club atmosphere' about this hotel and yes it is used as a between shifts stopover for Eurotunnel Crews and Border Control staff, but that doesn't make it a bad place!
Check out was equally smooth and friendly.
The only downside is parking - one of the parking areas is given over to Eurotunnel, but the other two car parks fill up easily and parking on verges or even on grass is the accepted norm here.
Yes I will return and even thinking about Christmas 2014 here!
December 8, 2013
Rated 3.0 out of 5.0 by Martin1958 Ok for a stop over
We booked this hotel for three nights to use as a base whilst we traveled to a few Christmas markets in nearing towns.
The reception staff were very friendly when we arrived and checking in was quick and easy. We had booked an executive room and was quite spacious and had a very large comfy bed.
The hotel was a little dated and could do with a touch up here and there but was ok for what we wanted.
The only negatives really were, cleaning of the room, when my wife checked under the bed on our last day she was horrified to find a bit of rubbish bags etc left by previous customers. Also the toilet pan was badly stained and needed replacing , it also dripped water most of the time.
The service in the bar by one young lady was pretty poor, she give us the impression by rude manners and rolling of her eyes that she did not want to be there yet alone serve us.
The continental breakfast was fine except for the hot food which looked under cooked and unappetizing , so stayed clear of that.
The car park in the night was dark and filled up easily as the local police cordoned off half of it to park up all their police vans all day and night .... Not sure what that was all about !
December 6, 2013
Rated 4.0 out of 5.0 by Beachhut27 Restaurant
A great stay as usual. Very good service at breakfast.
Saturday evening in the restaurant was very poor. Service was very slow and certainly lacked professionalism eg cutlery missing & lack of attention to detail by staff.
December 5, 2013
Rated 4.0 out of 5.0 by FrequentTraveller2 Good Location for English Guests
This hotel is pretty is all that I expect from a Holiday Inn. Reasonably equipped room, nice and clean, comfortable bed with a choice of pillows etc. It is really close to the Eurotunnel car terminal and only 2 minutes drive from Cite de Europe for people who are on a beer run from the UK. It has plenty of free parking unlike many of the other Calais hotels. All the staff I dealt with spoke reasonable English and were helpfull. Only 2 gripes, (1) the hotel beer is expensive & (2) the desserts were too large but nice.
I did not try the pool & gymn area so I cannot comment on it.
We would probably stay here again.
December 3, 2013
Rated 5.0 out of 5.0 by Dcs49 Great value and friendly helpful staff
This was our first stay at a HI in France and it surpassed expectations.
Room was large and airy. Staff were very friendly and helpful. Only drawback was a dog owner leaving his or her animals alone in the room all evening. Naturally they barked incessantly.
No complaint made as staff have enough to do without getting involved with thoughtless pet owners.
Both bar and restaurant meals were well presentedand good value.
December 2, 2013
Rated 3.0 out of 5.0 by Jester69 staff & service
It is over a year since we stayed here and the Dining Area for breakfast has moved. We were not impressed with the standard of the cooked breakfast and the cornflakes are now dispensed from a plastic container. The cornflakes were stale. The evening meal was poor. The lamb dish was not very good as the quality of the meat was not very good and the vegetables were not very hot or properly cooked; The gnocchi dish was not very good as the gnocchi was heavy & greasy. The cost was high & the quality poor. No one came to ask if the meal was o.k.. One of the waitresses was obviously a heavy smoker judging by the strong toxic smoke smell that accompanied her presence.. The bar was not staffed adequately as there was no one there and a staff member had to be found to locate the bar person.
December 1, 2013