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Rated 3.9 out of 5 by 208 reviewers.
Rated 1.0 out of 5.0 by Terrible service and even worse housekeeping procedures The staff at the hotel was rude and lacked common sense. They also treated me, a Gold member, as someone who had never stayed at a hotel. Upon check in, I was asked for My credit card to be pre-authorized for incidentials. Of course having stayed at many of IHG hotels that shouldn't even be a question - it is obvious I will charge any and all expenses to the room - it's on my profile it is not that hard to read it. The staff felt inconvenienced when I requested a taxi ... twice. Their response: "Sorry sir it is rush hour it can take up to an hour" I downloaded an app and got a taxi within 10 minutes... Housekeeping knocked on my door at 8 AM despite having the "do not disturb" sign on the door. Explain that one to me? On top of that, housekeeping slammed doors, every 15 seconds, as they cleaned the rooms adjacent to my room making for a quite annoying and noisy experience. But the crown jewel of incompetence at this hotel was when I was not woken up for my flight at 4 AM as I had requested - twice - the day before: upon check in and once again before going to sleep. Never mind I had my name on the shuttle list and it should have been common sense to check if the Gold member on the list was given a wake-up call because he had not made it down for the shuttle. Incompetence at its best! Oh and this incompetence cost me one hundred eighty five US dollars to get a new ticket reissued. Could have been four hundred if it weren't for the fact I am a 1K flyer. Top all of this off with no Concierge Lounge or breakfast for Gold members and above and you have one of the worse IHG hotels worldwide. November 24, 2014
Rated 5.0 out of 5.0 by Friendly staff and great service Recieved a very reasonable rate on same day booking. Staff was really friendly. November 24, 2014
Rated 5.0 out of 5.0 by Excellent Staff We loved our stay at the HolidayInn Calgary-Airport The most important thing we liked about the stay was how great we were treated by the entire staff. That alone made the stay so memorable. It is a beautiful hotel and very clean and comfortable. The convenience to the airport was also a key to the great stay. I would definitely recommend the hotel to my friends and family and will stay there again on my next visit. November 24, 2014
Rated 4.0 out of 5.0 by A Holiday Inn that pleases Staff was very attentive and always very helpful. Location of this hotel was perfect for my business trip. November 23, 2014
Rated 4.0 out of 5.0 by Good service and clean room good hotel, friendly staff, safe and relaxing. The room was clean and well kept. The bathrooms need updating but was clean. The restaurant was the only let down. It was clean but the quality of food was not worth the money charged. On the whole it was a positive experience November 23, 2014
Rated 5.0 out of 5.0 by Excellent Clean, large room. Great view. Stayed for 4 nights. Respected my wishes to be left alone while I slept in. Bathtub was large too. Was able to have a nice warm bath. Overall good stay. November 22, 2014
Rated 5.0 out of 5.0 by 1 day business stay great place to rest and catch up. the hotel was very clean and the employees were very nice and quick. I wish I had more time to use the fitness equipment. November 21, 2014
Rated 5.0 out of 5.0 by Comfortable stay Free Pick up and drop to the Airport was a great service and also the stay was great, very comfortable, clean and nice room, absolutely recommended to the travelers who are supposed to take flight from the nearest Calgary International Airport. November 20, 2014
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