Rated 3.7 out of 5 by 143
Rated 3.0 out of 5.0 by gasimpson Stamped Stay
The hotel and room were comfortable and the staff were very friendly. HOwever, clogged sinks and dripping water in the bathroom were annoying.
July 15, 2014
Rated 5.0 out of 5.0 by Burry28 Great experience
While just in Calgary for the night, first night away from our 6 month old, the hotel staff were friendly, professional, and made our first impression great. The room was amazing and so clean. Couldn't have made a better choice in our hotel accommodations.
July 14, 2014
Rated 5.0 out of 5.0 by hotton01 awesome expiriance
I stay here all the time, i have stayed at many hotels over the last few years for work and after 1 stay here this has become my hotel of choice. If i cannot get a room here i do not travel to Calgary. Service, staff, and room are excellent. if you have the chance to stay here, do it.
July 14, 2014
Rated 5.0 out of 5.0 by Hank626 Surprised all around comfort and convenience
I normally go to another well known chain for hotel accommodations and this time I was very pleasantly surprised by the all around courtesy and assistance, great room at a reasonable price during Stampede week…shuttle service to and from airport was a plus. Reservation staff went out of their way to help me with scheduling dates and adjusting schedule when flight changed.
July 11, 2014
Rated 3.0 out of 5.0 by Weno Customer service
When I checked in I was told about the hold of 1000 dollars on my credit card to cover the cost of the stay and for damage that could happen I was not acknowledge as a ing reward member the front desk staff was quite rude and to assume I could not afford my stay. Really bother me I was not even offer the standard water when I check in. So I was extremely disappointed. The lobby is nice. My rooms bathroom was so small you couldn't put the bath mat down and open or close the door you had to close first and pick up the bath mat before you open the door. So no I would not recommend this holiday Inn to anybody since you front desk staff is very snobby.
July 1, 2014
Rated 5.0 out of 5.0 by bullfrog4d Excellent but don't count on feeling important as IHG member
I always enjoy the value of IHG brand hotels. The staff and hotel was in excellent order. I have no complaints but one.
As a IHG Platinum member I was not treated any differently than anyone off the street where at other chains I am consistently given top attention. They apparently have a policy that its good enough that your getting points from your stay. No free breakfast coupons, no bottled water, no extra treatment or feeling special.
Otherwise staff was friendly, shuttle was prompt, safe and on time and people were very honest.
June 30, 2014
Rated 5.0 out of 5.0 by MarcOttawa Close to Airport & Comfortable
Clean, friendly staff, good business centre, restaurant on site, nice pool and hot tub....
June 27, 2014
Rated 4.0 out of 5.0 by Traveller007 Great hotel but front desk staff let it down
It's been a while since I stayed here, the renovations have turned this into a modern smart hotel. My room was just excellent.
My check in let it down, three female staff on the front desk, the one who checked me in was cold and unwelcoming, didn't recognise my platinum status, didn't smile and was just unfriendly
Even when I walked through the lobby later, non of the same staff made no effort to speak, just ignored me
June 26, 2014