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Rated 4.2 out of 5 by 477 reviewers.
Rated 5.0 out of 5.0 by Fast and efficient check in and a great hotel with superb people I booked the hotel because of the convenience of its location. I would book it again because of the superb team and the service i received in every area of the hotel...from reception to concierge to bar to restaurant to check out. Simple and easy , friendly and relaxed...everything I want and need from a hotel...just want to thank everyone in the team there for doing their job brilliantly.... i will be back May 13, 2015
Rated 5.0 out of 5.0 by Great Service! Great Location! The staff were excellent and very helpful. Quality you would expect from a Holiday Inn. Location was brilliant. May 6, 2015
Rated 5.0 out of 5.0 by Good service We were particularly impressed by the Restaurant Manageress whose name was 'Rein' she went out of her way to please. Rein was very attentive to our needs and when she learned that my birthday occurred on one of the days we stayed she even put some bunting up at our dinner table to help celebrate the event. May 4, 2015
Rated 5.0 out of 5.0 by Service The service is, at all times, second to none, at the front desk, in the restaurant and in the bar lounge. Looking forward to my stay this week where I shall be greeted in the usual warm and friendly manner. My profoundest gratitude to all the staff. May 4, 2015
Rated 5.0 out of 5.0 by great location best hotel to stay in Cardiff to sample all attractions and night life April 28, 2015
Rated 4.0 out of 5.0 by OK for a quick visit I used this to stay a couple of nights for a business trip. All I wanted was a bed, breakfast and internet service so it was fine. Not suitable if you are looking for something more than a fairly basic hotel. Staff were pleasant and helpful, checking in and out was excellent. It met all my needs. The air conditioning was set centrally and the room, even in mid-April, was far too hot to sleep comfortably. April 26, 2015
Rated 4.0 out of 5.0 by Quiet Hotel Pleasant stay in a conveniently placed hotel for the centre of Cardiff. Staff were pleasant and helpful. However bar service is slow, making it necessary to wait to get served April 25, 2015
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