Rated 4.1 out of 5 by 303
Rated 2.0 out of 5.0 by Hamishthehighlandcow Disappointing
This was my second consecutive week at the Holiday Inn Cardiff City centre and I was disappointed with my stay. Laundry put in the previous week wasn't ready, the room was absolutely tiny and the TV remote was missing. It also seems that recognition for priority club members is reserved for those who shout about it from the rooftops and are very demanding or for those who complain.
The room was clean enough and the staff pleasant, though it was too much to refill the tea and coffee each day apparently. It is in a great location but overall very disappointing and I shall be looking elsewhere on future visits to Cardiff.
September 15, 2014
Rated 5.0 out of 5.0 by Cas42 Good service,amenable and reasonable food
Enjoyable one night stop-over. Friendly and helpful staff and a restful night for me and my wife
September 10, 2014
Rated 5.0 out of 5.0 by westernbenito Unhappy
Still in the holiday inn and still we struggle to get any points from there system ? Waste of time talking to Ihg and staff at hotel are very helpful but obviously Ihg need to change there way in dealing with customers great hotel and staff but Ihg waste of time they never reply to e mails
September 8, 2014