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Rated 4.2 out of 5 by 424 reviewers.
Rated 5.0 out of 5.0 by Good value and friendly staff Have stayed previously at the hotel and book the DBB package. We tend to stay here overnight, on route to Manchester airport the next day. Staff were friendly and we received a very good service. There is one staff member who has been on duty when we have stayed previously. On this occasion, in the evening he was working in the bar area, and greeted us at breakfast the next morning - bringing tea and checking we had everything. He is always friendly and helpful. Checking in and out was quick - we had no problems. Our room was very clean and we both had a good sleep. I always like the rooms with the wooden shutters - think it adds character to the rooms. October 10, 2015
Rated 4.0 out of 5.0 by Good hotel, some problems The staff were excellent and very helpful The room was excellent, a little small and the furniture dated but the bathroom obviously new and very modern/sleek looking. All very clean. My room was at the very far end of the hotel but the view out over lawns was very calming. Dining, particularly breakfast, is complicated with prepaid vouchers or very expensive. If one only wants cereal or toast then the price is very high - it is one cost only! Staff even apologetic. Understand a major renovation is about to begin so would definitely visit again if I am in the area. The location is very convenient for Chester and Wrexham and for access to Manchester Airport October 9, 2015
Rated 4.0 out of 5.0 by Clean and comfortable Clean and comfortable room, ate in the bar area which was well attended and the Bar Manager who was attentive and efficient and the food was good. October 8, 2015
Rated 5.0 out of 5.0 by An enjoyable stay As always a comfortable night away - only complaint is the alarm went of at 3.05 am Enjoyed the pool and the lounge area / bar September 30, 2015
Rated 5.0 out of 5.0 by Great service, good food, relaxed stay All staff very friendly and attentive, customer service first class. Dated building/facilities but service, food quality and relaxed atmosphere make up for it. September 27, 2015
Rated 5.0 out of 5.0 by excellent value for money We had an excellent week-end at the hotel we had the deal which included a breakfast both mornings and a 3 course meal on the first night. The evening meal was really good you could choose off a set menu or spend up to £18 on the general menu. The breakfast was lovely so much choice and the staff went out of there way to make sure all the guests were catered for nothing was to much trouble. There is a bus stop across the road from the hotel which is well worth using much better than looking for parking in Chester. September 24, 2015
Rated 5.0 out of 5.0 by Nice Hotel Nice hotel comfortable room the service was good we enjoyed our stay good breakfast quiet September 24, 2015
Rated 5.0 out of 5.0 by Excellent Staff The staff were friendly, helpful and professional at all times. Nothing was too much trouble September 24, 2015
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