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Rated 4.2 out of 5 by 210 reviewers.
Rated 5.0 out of 5.0 by Great Stay Staff very helpful and lovely big room. A bit dated but served our needs at a very reasonable price. Would stay there again if in the area. August 22, 2014
Rated 4.0 out of 5.0 by nice place We stayed for 4 nights as we were attending the motorbike racing at Oulton Park. We ate in the hotel a few nights and enjoyed the food. One member of staff in the bar was excellent and was zooming around seeing to everyone on the Friday night. He appeared to be the only one working at all. I think his name was Colin. Very nice young man. The rooms were clean and tidy and the hotel, in general, appeared to be well maintained, though some of the fixtures in the rooms seemed a little tired. I would certainly use this hotel again if I was down that way. August 21, 2014
Rated 5.0 out of 5.0 Perfect retreat! Stayed for 3 nights over the weekend. Just off the motorway so easy access to all local attractions. On bus route to Chester City centre (Bus 1 @ £1.80 return) which stops right outside this hotel. We were accommodated in the annexed part of the hotel so it was a bit dated but still clean & comfortable. Room very spacious, everything you need. A bit noisy during the night but hey, so what, people are allowed to enjoy themselves on their time off aren't they? The restaurants are very good with helpful & curtious staff. The food itself was outstanding. Presentation perfect. We took up the offers available from reception and these were very reasonable. 2 courses plus 2 drinks for £20 per head. Try getting that in the city centre. All in all an excellent retreat for a short break. Oh and there's a gym & swimming pool as well. All free!! Well recommended. We will return. Reception staff very polite & helpful also. Thank you. August 20, 2014
Rated 5.0 out of 5.0 by Lovely room and EXCELLENT Service. My wife and I had a 3 night stay recently and THOROUGHLY enjoyed our visit. From check-in to checkout the service was impeccable. Staff were ALL extremely polite and courteous and nothing was too much trouble. The added bonus of a Swimming pool and Jacuzzi made the trip for us. The restaurant meals were EXTREMELY nice and well presented. I stay in Hotels a lot for business and I would have no hesitation in recommending this Hotel for BOTH business and pleasure. Thank you, once again, to ALL staff. August 19, 2014
Rated 4.0 out of 5.0 by WONDERFULLY DECORATED AND VERY PLEASANT ATMOSPHERE I had read various reviews about this hotel before booking and I knew in advance that the outside appearance of the building would not impress me but once inside I was delighted with the decoration of the rooms and lounge which is both pleasing and functional. I found the hotel easy to find and as I did not like the view from my bedroom window the staff were only too happy to change it for one with a nice view of the gardens.It was good value for the money I paid and I will certainly go back in the future. August 17, 2014
Rated 4.0 out of 5.0 by Good stay but.... All the main components for a short break were present and as I expected from a main brand Holiday Inn. Some of the "little touches" seem to have disappeared however. No biscuits on the tea tray, one small square of soap to last three days, other toiletries not topped up during the stay suggested a bit of an economy drive. I don't know if this is now standard for the HI main brand or just applies to this hotel. None of these things were ever going to spoil our stay but just fell below my expectations based on previous stays at mainbrand HI hotels over many years. Location was good and easy to find. Staff were really friendly, especially at breakfast. August 14, 2014
Rated 5.0 out of 5.0 by Chester - South Thanks to the staff for making our overnight stay very pleasant. Our kids loved the food and facilities you offered and made them feel grown up. August 14, 2014
Rated 4.0 out of 5.0 by Nice room comfortable bed Nice hotel service to deliver an iron and ironing board was very bad at 55 mins wait until it turned up ...after I complained having waited 45 mins and no iron or board!! August 13, 2014
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