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Rated 4.2 out of 5 by 221 reviewers.
Rated 4.0 out of 5.0 by Super zoo break with the children, shame about the drunken guests arguing at 4:30am This is the third time we have stayed on the DBB with zoo tickets. We usually book the overnight stay for a Sunday night but this year we opted for Friday night as this was the best price on offer at the time of booking. Check in was straight forward. Room was OK, not the best family room we have stayed in at this hotel but it was decent enough. We had to remake the childrens' beds as the bottom sheet appeared to be just folder over and didn't actually cover the mattress but this wasn't a big problem. The food choice was very good from the inclusive menu. Drinks were not included but we already knew this. Facilities in the room were as expected. The big downside to our stay and it may be down to us booking on a Friday night was the inconsiderate guests whom I think were staying in the rooms on the opposite corridor to the family rooms who decided to have a what can only be described as a drunk argument at 4:30am Saturday disturbing mainly myself even though our room was at the very end of the corridor. This argument was then followed by half an hour of someone banging on doors before it became quite again. This is not what I expect from the section of the hotel that is dedicated to family rooms. Spoilt what was a decent stay. September 3, 2014
Rated 4.0 out of 5.0 by Chester South Room clean (If a bit "tired" around the edges.) Beds okay and sheets etc clean and fresh. Room amenities a bit sparce, but ample. STAFF WARM and freindly, GOOD SERVICE. Food expensive, Bar prices expensive! Breakfast good but over priced. Sleep ruined by unruly children in coridoors playing "knock out ginger" at our door/s! CLOSE TO CHESTER for meals/shopping/sight seeing etc. 10mins drive from zoo and easy to find Zoo etc. WOULD STAY AGAIN. September 2, 2014
Rated 5.0 out of 5.0 by Fantastic What a fantastic room it was definitely worth the upgrade to the executive suite very spacious fab family room. although the mini bar was very tempting :), enjoyed every bit of the stay will definitely be booking again but for two nights instead of one. The pool was also very clean and bigger than we thought. very friendly staff overall 100% satisfied. September 2, 2014
Rated 5.0 out of 5.0 by Fantastic food & service Comfortable room. Lovely food and staff are very helpful. August 31, 2014
Rated 5.0 out of 5.0 by Looks are deceiving This hotel didn't look very interesting or inviting from outside,,, but it was like a tardis inside..we can only let people know that we had a lovely stay the rooms food swimming pool were more than adequate and we would not hesitate in recommending this hotel..and by the way thank you to all the staff for making our stay with two young children ,happy and comfortable August 31, 2014
Rated 3.0 out of 5.0 by Lovely Staff Very Uncomfortable Beds All the Staffing were Great and Wonderful no complaints with them. Just Very Uncomfortable Beds, Mattresses Too Soft. Was in 3 different rooms on separate nights, all the same. Very difficult for me to sleep. Also why no Cask Ale in the Bar. August 31, 2014
Rated 4.0 out of 5.0 by Easy access This hotel is easy to find and has large parking area. We had a swift check in experience, found room large, comfortable bed, flat screen tv, good size bathroom well stocked with towels and products. Dinner was exceptionally good in a bright dining room. The waitress was well informed about the menu choices was friendly, professional August 28, 2014
Rated 5.0 out of 5.0 by Rod-Market Weighton A superb hotel conveniently located (near the Park and Ride) for visiting Chester. All the staff were wonderful: pleasant, cheerful, polite, friendly and efficient. The food in the restaurant is of high quality and beautifully presented. Breakfast is excellent too. Rooms are clean, comfortable and modern. I can certainly recommend the hotel, and shall be returning! August 28, 2014
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