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Rated 4.2 out of 5 by 177 reviewers.
Rated 4.0 out of 5.0 by Very helpful staff to resolve the room exchange as described earlier The first room was awful and should not have been allocated. The first clue was on first entering the room the windows were wide open to lessen the damp smell made worse as the room was ground floor next to the patio area which was full of drinkers. July 19, 2014
Rated 5.0 out of 5.0 by excellant food, service very comfortable This hotel could not have been any better from the moment we arrived to checking out. The staff and reception were extremely welcoming and helpful, the bar staff matthew and mark were fab..nothing was a problem to them. Our children were catered for extremely well. Now the was absolutely amazing, great choice and great portions. I would really recommend this hotel to anyone...thank you for making our summer break so relaxing xx July 19, 2014
Rated 5.0 out of 5.0 by Good stay My only concern was that when I fully paid for the 5 rooms you sent me a "Advance Deposit Receipt", I asked and was told that I could not have a receipt that said rooms and breakfast fully paid for ??? July 16, 2014
Rated 5.0 out of 5.0 by Excellent Value and Service A great hotel with great staff and excellent service July 15, 2014
Rated 4.0 out of 5.0 by Great Staff, slow on service Overall the staff were friendly and helpful but it took a long time for my extra pillows to arrive and the taps in the bathroom didn't work properly, maintenance were quick to arrive but went away without fixing the taps. The bathroom was cleaned but not properly. The pool area appeared clean and the facilities were good but there was green mildew around the pool overflow area and black mould on the edge of the jacuzzi. July 10, 2014
Rated 5.0 out of 5.0 Great service and clean. Manageress was very polite and helpful. Breakfast was excellent. Room was clean, comfortable, and had everything we needed. Shower was powerful and temperature control worked well. July 10, 2014
Rated 4.0 out of 5.0 by Relaxing Stay Would recommend, the only negative was that although the quality of the food served at breakfast was good, most y of the food was only warm July 10, 2014
Rated 5.0 out of 5.0 by Group Stay. Nothing much to say. We were a group of 8 and everyone was happy with the service and courtesy of the staff. The room were soundproof so everyone slept well during the 2 nights stay. Situated on the doorstep of Chester and Liverpool is not to far away. July 9, 2014
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