Rated 4.1 out of 5 by 354
Rated 5.0 out of 5.0 by jessie12 Ideal location
We have stayed at this hotel several times now. It is a good location when we are having training weekends as people come from all over the country. Staff are always pleasant and helpful. The pool is great to relax for a while. If not eating at the hotel, there are plenty of other places in walking distance.
March 25, 2015
Rated 4.0 out of 5.0 by H5Pilgrim Pilgrims Overview
All of the staff are very good. Michael in the bar area is one of the most polite young lads I have encountered and I stay in many hotels all around the world.
The breakfast staff are very good but It would be good if there was a little more choice of fish or cold meats and chesses and some times the fruit looks as though it's past its sell by date.
Rooms are always clean and tidy but if I am up graded to an exec room the water and chocolate are rarely replenished.
The complimentary wifi is useless. Is this the best free wifi you offer? because everyone in the hotel seems to have access to this!!
I thought that as a Platinum Elite member I was allowed "Free internet worldwide for Gold and Platinum Elite members" that what it states in your IHG elite pack I am reading now.
I have booked what I thought was a standard room only to discover that at checkout I am being charged a higher rate for an executive room and I was not informed during check in. Oh on these occasions sometimes a kit kat appears with some water.
March 24, 2015
Rated 5.0 out of 5.0 by watertight stay
Good overall experience, the bed was comfortable enough, the shower was excellent, the TV was very good, channel selection was average, did not pay for the extra movies so cannot comment on that, the room was spacious and the temperature controls were pretty good, desk lamp didn't work but the desk was very good, room service was quite fast, the food served was good too
March 23, 2015
Rated 5.0 out of 5.0 by Nand111 Quality nights sleep for a bargain.
Was an excellent stay, the room was a double (with a sofa bed) which was made perfectly. Bed was so comfortable, did not want to get out in the morning!
TV had HD channels which was impressive. There is a fitness centre (a very small gym) but was adequate for a quick workout.
Overall, I'd stay here again!
March 19, 2015
Rated 5.0 out of 5.0 by mx_27 Comfortable and relaxing
My stay was exc, I recommend it to anyone. The staff was friendly, the hotel was quiet and I managed to enjoy a very relaxing stay.
March 19, 2015
Rated 5.0 out of 5.0 by Vanessa76 Great service, friendly,welcoming staff.
Arrived around 5pm and was instantly greeted and checked in by a welcoming member of the reception team. My IHG rewards status was recognised and I was offered a complimentary newspaper ...however the next morning we noticed that the newspaper was freely available to all guests...so not really an exclusive benefit for IHG Rewards members
Room was a bit on the small side, a little dated but very clean and more than adequate and had pretty much everything we needed....I did have to ring housekeeping for an iron and ironing board but that was delivered within five minutes. Bathroom was small and needed updating but lovely and clean and had a fabulous shower.
Our rate included Dinner, we were given the option of choosing from the A la carte menu or the carvery . We opted for A la carte and the food was delicious and the service was great too.
After a goodnights sleep in the lovely comfy bed, we decided to have breakfast. There was a great choice , everything fresh and plenty of it .... It really set us up for the day ! Staff were really friendly and all of them seemed to enjoy the job.
Check out was quick and efficient even though the member of staff was 'In training'.
Other things I noticed during our stay
Great swimming pool, Outdoor play area for kids, outside seating, loads of eateries around hotel
March 18, 2015
Rated 4.0 out of 5.0 by Yorkshire lassie Excellenet facilities
Although we did not get the chance to use the hotel facilities due to our late arrival it's great that the hotel offers these. the staff were friendly and check in and out were both efficient.
The only negative point is the price of the breakfast.
March 18, 2015
Rated 4.0 out of 5.0 by Mandy2015 Good value for money
Stayed for three nights. Hotel was good value for money, room and bathroom clean.
March 14, 2015