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Rated 4.1 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Overall good hotel Staff were polite throughout my stay Restaurant food needs to be reveiwed April 11, 2014
Rated 4.0 out of 5.0 by Cracking Breakfast Good friendly staff with excellent breakfast and service. Great ambient atmosphere and friendly staff at the bar. April 8, 2014
Rated 4.0 out of 5.0 by Holiday Inn Review Ample Accommodation for a stay! Clean common areas and the evening meal was lovely. Meeting facilities were fit for purpose and made the meeting comfortable. April 7, 2014
Rated 5.0 out of 5.0 by Hotel and staff second to none Stayed in the hotel for 27 weeks last year whilst working from home I try to stay at the Holiday Inn when ever possible, will be working in Scotland shortly where I will be booking into another Holiday Inn April 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very child friendly First experience staying in a Holiday Inn, we stayed at Coventry. I would not hesitate recommending this hotel to anyone. Couldn't find any fault with any of the services used. The food was top quality and so was the service. Our children thoroughly enjoyed their stay and keep asking when can they go back. We had adjoining rooms to the children which worked well, children thought it was fun having their own room and bathroom etc. I don't think I have slept in a more comfortable bed, it was better than home. The hotel swimming pool was lovely and warm. By far the best chain of hotel I have yet stayed in. Thank you. April 1, 2014
Rated 5.0 out of 5.0 by Jewson extremely well presented staff and venue. food excellent and course timing superb. March 31, 2014
Rated 5.0 out of 5.0 by Family weekend It was a most enjoyable weekend and I think all the families who attended enjoyed their stay March 30, 2014
Rated 5.0 out of 5.0 by Another Good Weekend with Holiday Inns From arrival on the Friday afternoon until departure after breakfast on Sunday we had a totally relaxing experience, just as it should be, there was a bit of congestion on Saturday at Breakfast, this was due to a couple of coachloads of overnight Guests, nobody was left without a meal, well done to the Staff for coping so well! March 27, 2014
Rated 5.0 out of 5.0 by excellent the best part about a hotel is the staff - and these staff were brilliant. Breakfast great. Room really clean, well serviced and comfortable. March 27, 2014
Rated 1.0 out of 5.0 by Uncomfortable and unclean Thankfully I only needed a place to sleep overnight (total 10 hours in hotel) as the room was awful. The heating/aircon was completely broken, the carpet was dirty, the chair had a big stain on it which I avoided when putting my clothes on it overnight, only to pick them up in the morning and find them covered in fluff. The shower had to be set to temp/pressure before getting in as any slight change caused it to go cold for 10 seconds. That mattress wasn't the most comfortable but the pillows were hideous. The firm one was ultra firm, the soft one firm. The two unlabelled ones were firm. The bathroom, while clean was a bit old, they had supplied bottles of shampoo and bath foam but no shower gel. Breakfast at around a tenner was not nice - as a meat eater the best thing were the hash browns, the apple juice, despite there being a tub of real apples behind it was not freshly squeezed but freshly unscrewed and tasted cheap. March 24, 2014
Rated 3.0 out of 5.0 by Very average Holiday Inn The hotel is well-situated and that was the reason to stay there. The recognition for Platinum Member non existing, bartender lost and not able to handle amount of guests. March 23, 2014
Rated 5.0 out of 5.0 by Coventry As usual the stay was great . Only 1 comment you need to widen the path from beside the pool to the carpark as it's not wide enough to walk along with a wheelie suitcase so either you walk in the mud or your case does . Either way you end up with mud in your car or your hotel. March 22, 2014
Rated 4.0 out of 5.0 by Good Experience This was our second visit to this Hotel. Our stay was enhanced by cheerful, helpful and competent staff. We were made to feel very welcome in all areas of the hotel. The room was good overall although being near the swimming pool it was a little noisy. Food and service was good. I recommend this hotel and when in the area will stay again. March 21, 2014
Rated 5.0 out of 5.0 by Nice room and great service There was a lovely old lady on duty at breakfast who made us all feel part of the family. Every Hotel could do with some body like her on the staff. She is like a breath of fresh air. The rest of the staff were very good but she stood out. March 20, 2014
Rated 5.0 out of 5.0 by 5th Stay here This was our 5th stay here as part of a group weekend, it is very convenient for travelling to, near the motorways. Whilst everything is comfortable about this hotel, public areas and rooms, the bedrooms are so so small, with not much room to move around when there are two people. There are two big chairs in the room, which there is not enough room for, one has to be wedged between the window and the bed. I was disappointed that the barman did not accept my complimentary drinks voucher the first visit to the bar, however after the receptionist spoke to barman, it was accepted for a drink later on. We would be happy to stay here again March 20, 2014
Rated 3.0 out of 5.0 by Good hotel as long as there aren't any functions Very handy location a good breakfast - although don't touch the black pudding, excellent pool and leisure facilities. Most staff are very friendly especially the breakfast staff and the cleaners. Kids eat free - however the restaurant doesn't open until 6.30pm. If you are unlucky to arrive on the same night as a function you may well be kept awake all night by people partying in the corridors, and don't expect the staff to be that bothered. March 13, 2014
Rated 4.0 out of 5.0 by A very good, comfortable hotel The holiday inn, m6 junction 2, is a good location with great staff and facilities. The gym is small but with a good range of equipment and a decent swimming pool. The bar & restaurant are good with attentive staff and decent quality food. The room was cream and comfortable and quiet for a good sleep. March 9, 2014
Rated 3.0 out of 5.0 by Ok This hotel is ok for the price we paid. It is too far away from the city centre. March 7, 2014
Rated 4.0 out of 5.0 by Nice rooms, great staff, shame about the food I've stayed here many times, and would recommend it to anyone. But this time I arrived earlier than normal, and chose to eat in the restaurant for the first time, taking advantage of one of the meal deals. Mistake. Slow service, lukewarm or cold food and an inedible blackberry and apple pie - you needed a hammer to break through what was described as pastry ! Apart from that, clean, comfortable room, excellent leisure facilities and no problems. I'm booked in again for 2 weeks time, I'll just eat before I get there. March 7, 2014
Rated 5.0 out of 5.0 by excellent customer service exceeded our expectations - all staff excellent - swimming pool excellent. March 6, 2014
Rated 4.0 out of 5.0 by Holiday Inn M6 Junction 2 Very comfortable hotel with rooms very quiet, room was near the start of the corridor but did not hear any noise from people passing. Excellent staff, very polite and happy to help. Cups could do with replacing in the restaurant. March 4, 2014
Rated 3.0 out of 5.0 by Location good but lacks good service This was our second visit to this hotel and we will not stay there again. Last visit, the bar ran out of Pinot Grigio and then the staff tried to fob me off with something different without telling me! Insult to my Intelligence. This visit the bar had run out of Stella. This was substituted by Becks. The Bar staff were serving pints of beer (Becks) with no head so it looked liked cold tea! My husband was given a pint glass with a bottle of peroni. The waiting and bar staff lacked training and did not understand the problem when questioned about the above. If you are going to charge 10% service make sure that the service is good. With technology today, how can a big hotel chain run out of major items. February 28, 2014
Rated 5.0 out of 5.0 by Great hotel I was very impressed with the hotel, the meal deal was excellent value, 2 courses and 2 drinks for £20.00. The pool and facilities were excellent. The only problem we had was that we had a double bed and a double sofa bed. The sofa bed was very uncomfortable as you could feel all the springs. February 27, 2014
Rated 5.0 out of 5.0 by Ideak week end We stayed as 3 couples for night of 22nd February and had an excellent experience. Check in was good the rooms were all next to one another with complimentary bottle of wine. We decided to eat in the restaurant and 6 people ordered 6 different items all arrived at the table at the same time and each person said the food and presentation were excellent. The room we were in had a couple of loose fittings, the screws just needed retightening. We slept well and the breakfast in the morning was excellent, all of the staff we met were friendly and professional. Our trip was tremendous value and we certainly plan to stay again when we next visit the area February 26, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This hotel is fabulous for the price you pay its great because you can use their leisure facilities as well within the price February 25, 2014
Rated 5.0 out of 5.0 by Always a great stay Staff are always friendly and welcoming and always willing to help. Will choose this hotel everytime I am staying in the area. February 24, 2014
Rated 4.0 out of 5.0 by business stay usual good hol inn experience, and unfortunately usual hol inn problems with getting a tea/coffee at breakfast, greasy bacon, and smelly shower curtains. February 24, 2014
Rated 4.0 out of 5.0 by 3 people in room - cater for 3 people!! Why when there are 3 people in the room and the room has been made up for 3 people, you only cater for 2 peole to have tea and coffee. I had to ask for extra tea/ coffee/milk and a mug. The next day the extra mug had been taken away from the room and again I had to ask for it back with tthe extra tea etc February 23, 2014
Rated 4.0 out of 5.0 by Good Service Rooms need upgrading and updating. Furniture is too big for the size of room February 22, 2014
Rated 4.0 out of 5.0 by Nice Hotel, Convenient Location Had a two night stay in a double room. Room was clean. Bed was a little too soft for my liking but choice of pillows is nice. The heating/ventilation fan was a bit disturbing. Check in was easy and reception staff friendly & polite. As an IHG member it was nice to receive a complimentary newspaper. I was a bit disappointing that they ran out of regular coffee for the room on our last morning. The main downside to this hotel is the lack of free wifi. This hotel was convenient for our visit and we managed to get a good room rate by booking early. Would consider staying again. February 21, 2014
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