Rated 3.4 out of 5 by 46
Rated 5.0 out of 5.0 by daljit Good location, friendly staff
A great place to stay in Tanzanian. Rooms are neat and tidy. A variety of restaurants to tingle your taste buds.
Staff are friendly and wear a smile.
You feel you are being taken care of away from home.
July 17, 2014
Rated 2.0 out of 5.0 by Toora Customer Service
Your entire staff insisted on speaking in English. I think if the guest is more comfortable using the Swahili language then you should accommodate that. I was talking to one front desk staff one afternoon I think it was June 3rd around 2pm and she literary told me to speak in English instead of responding to my question. I mean if she understood Swahili its a good customer service to respond to your guests other than requiring the guest to speak a certain language.
Also a little smile wouldn't kill your staff, it goes along way making your guests return to stay at your hotel...I kind find that some of the staff had a little attitude but again that was my first experience at a holiday inn in Tanzania I am used to the ones in America and Europe where they go above and beyond to make the guest comfortable.
The day I checked in around 3am on July 3rd the manager who checked me inn was really good and even though he put me in a twin bed room his customer service skills were excellent that made me okay with the twin bedroom but other than him the rest of the staff I had contact with at the front desk could use a refresher course in customer service.
July 8, 2014
Rated 4.0 out of 5.0 by hhihan1 Excellent friendly staff
The staff make staying at this hotel an excellent experience. Very enjoyable!
July 8, 2014
Rated 4.0 out of 5.0 by Fourcon Nicely appointed hotel with friendly service
This is a great hotel in Dar-es-Salaam - beautifully appointed and well managed with a team who are warm, welcoming and hugely friendly. Was a great way to end a good stay in Tanzania.
July 4, 2014
Rated 4.0 out of 5.0 by Zoeb Good Stay
Except for the noisy air conditioner, my overall stay was comfortable. I enjoyed good food at the roof top restaurant - mixed grill was very delicious. Staffs were friendly and, important for any businessman, internet speed was very good. Location of hotel is very convenient.
June 30, 2014
Rated 3.0 out of 5.0 by Rattraysx Very average
Having stayed at this hotel for business for about 5 weeks. All I can say was that the hotel is a little run down in terms of decoration and does lack some of the amenities that you would expect in this price bracket.
The hotel was ok but I am not too sure I would stay again. However options within Dar Es Salaam are very limited.
June 28, 2014
Rated 3.0 out of 5.0 by Subra Stay at HI
My overall stay experience was ok except the Parking incidenet which upset me
June 27, 2014
Rated 4.0 out of 5.0 by menzes comfortable rooms and beds. the carpets need more attention
good hotel weel located. the pricesfor acommodation coming too hard
June 18, 2014