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Rated 3.5 out of 5 by 103 reviewers.
Rated 4.0 out of 5.0 by The comments of a frequent visitor (10 visits in 2 This is now my 12th visit to Dar Es Salaam since early 2012 of which I have stayed at the Holiday Inn 10 times.. All in all, I thoroughly enjoy staying at this hotel, Holiday Inn Dar Es Salaam, because I feel comfortable here at all times. The staff ALWAYS make me feel pretty special May 25, 2015
Rated 2.0 out of 5.0 by Everything Needs Improvement I have stayed here many times, mainly due to it being convenient for my meetings, but also to get my IHG points. Overall the hotel needs improvement in many areas, firstly starting with the rooms. I always get upgraded, which is great, this time to a suite, but the executive rooms are better, as the design of the suites is poor. The wifi connection is very poor and keeps cutting off in the rooms as the signal strength is so weak. The ac is very noisy and is not that efficient. The rooms look old, the furniture is old and the carpets dirty/stained. Breakfast selection is poor, and there never appears to be any orange juice. Tea is served in probably the smallest cup in the world, would be better if a pot was given. I will stay again for the reasons given, but I would expect to see improvements, as there do not appear to have been any over the last 5-6 years. May 24, 2015
Rated 5.0 out of 5.0 by Good Customer Care My experience at Holiday inn was a good one; the staff had good customer care and gave all the necessary support May 21, 2015
Rated 3.0 out of 5.0 by A struggling property This Holiday Inn has a challenge with keeping up. Outdated fixtures, odd and unpleasant smells, poor food. Wonderful staff help make up for the physical limitations May 18, 2015
Rated 5.0 out of 5.0 by Late check out till 14:00 In order to meet with the needs of your guest, I suggest that the Management of Holiday Inn should be more flexible for the check out deadine for all the guest. Usually the check out time for this place is 13:00 , as for this trip, our flight schedued was late night on 17/04/2014, subject to our special request , our check out time already extended to 15:00 . I really appreciated the flexible measure the Front Desk Manager shown on us. Personally I think the Management should always take into consideration for the special request from their guest and subject to the rooms availability and exercise a flexible measures instead of insisting the guest to pay half day charges for extend check out time 18:00. April 28, 2015
Rated 3.0 out of 5.0 by ASL Access to the hotel and the surrounding area is clustered and not inviting (less to do with Holiday Inn, but rather the City). The entrance and security check point looks untidy, seems like you are entering a prison. My room seemed dated, carpets looked filthy, because of all the marks I suppose, but some areas were actually not vacuumed (dirty). The bathroom is very tiny and dated. April 21, 2015
Rated 2.0 out of 5.0 by Shabby Holiday Inn in Dar es Salam The hotel really need a renovation of the rooms, the quality is in a total mismatch with the hotel branding position and price range. The room is oldish, the floor coverage looks very worn out and disgustingly dirty (with colored spots) , the A/C was so noisy in the room I stayed I had to switch it off. The breakfast is of very average quality. Meanwhile the staff and service is excellent, very efficient and friendly. April 20, 2015
Rated 4.0 out of 5.0 by Comfortable Stay Good hotel with friendly people. Very nice clean rooms. However, somebody was doing construction works and drilling after 12 at night and the check out was poor. April 19, 2015
  • 2015-05-27T11:36:26.799-05:00
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