Rated 3.5 out of 5 by 117
Rated 3.0 out of 5.0 by Shan29 Need lots of improvement to live upto Holiday Inn brand image
Pros: Good central location, restaurant serves nice food, lively rooftop bar. Liked the breakfast spread, specially the different menu on each of the 3 days that I stayed.
Cons: Check-in took 20 minutes, check-out took 35 minutes and still they were unable to generate an invoice, which was later emailed to me after a day. Check-in staff did not upgrade me to a higher floor room, in spite of request and in spite of the fact that the hotel was not full. Wi fi was very irregular and the front desk staff kept on giving me passwords valid for 1 day only which means everyday I have to take fresh coupons which is bothersome. Ground floor restaurant closes by 10:30pm
Room cleaning service could be better.
September 2, 2015
Rated 1.0 out of 5.0 by never sgain Terrible Hotel
This is the worst holiday inn I have ever stayed in.
August 23, 2015
Rated 5.0 out of 5.0 by sanjaysingh77 excellent service
excellent service in every zone. neat and clean rooms and bathrooms. Roof top restaurant is very nice to spend your evenings.
August 18, 2015
Rated 2.0 out of 5.0 by Madiba In need of an overhaul
I stayed in this same hotel in 2002 and remember it as a decent Holiday Inn, and a good location. 13 years later the rooms do not appear to have been updated at all. I had a room on the Executive floor and was pleased when I was upgraded to a suite. The good news is the staff is nice and accommodating. The bad news is that the staff have a bad product to work with. The room was very old and tired looking. With the exception of the shower, which could not produce a steady stream of hot water, the rest of the room amenities worked fine. But it smelled musty, the towels looked old, etc. It just felt run-down. So having a suite meant that it was a bigger old and run down room. Not much to be excited about.
August 14, 2015
Rated 4.0 out of 5.0 by A traveller in Africa Nice hotel, fast internet
Very fast internet to Europe
August 10, 2015
Rated 4.0 out of 5.0 by DorothyN great service
keep it up. Staff went ave and beyond in all areas.
August 6, 2015
Rated 5.0 out of 5.0 by Neves83 great service
i spend the best moments of my life in past four years. I can never forget the Holiday Inn City Centre.
Thank you to all that made it possible.
July 30, 2015
Rated 3.0 out of 5.0 by KevinT57 Poor Internet Service
Had trouble getting online and the staff couldnt help me. When I did get connected it cut off on me soon afterwards.
July 29, 2015