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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
71%
Recommend This Property

Overall Experience

3.6

based on 210 reviews
71%
Recommend This Property

Ratings Breakdown

210reviews

  • 5 Stars
    61
  • 4 Stars
    63
  • 3 Stars
    41
  • 2 Stars
    26
  • 1 Stars
    19

Serious odour that needs investigation

By

March 22, 2017

club

There is a serious issue with an odour ? In the air conditioning that made me fearful of an airborne disease - can taste it when you breath it in - awful like mould? Cleaning agents? I don't know but it's right throughout the guest room floors - there's damp in the walls as well - I have since read other reviews and others have mentioned the odour and one person actually claims to have gotten legionairres disease from this hotel??? I'm not saying it's true but it needs to be investigated - and just to top it off we paid online had a receipt that included fees and taxes and then arrived to be told we had to pay them 5% tax???? In cash at the desk - not cool - no other hotel in Dar has that cardboard handwritten sign - paying in full online including fees and taxes means in full - I don't appreciate that behaviour - and these fundamental issues negate anything good about this hotel - Holiday Inn senior management need to do something about this hotel.

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Very good reception.

By

March 20, 2017

club

i was well received by the reception team and they were willing to attend to and solve problems promptly. The Restaurant staff were also good.

Generally the members of staff were polite in their approach.

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Customer service

By

March 19, 2017

Another great time spent at Holiday inn Dar es Salaam.. Many thanks goes to the front desk staff and the security guys... ( I can't remember their names)

Special thanks to Desire, Mariam and Adafah. Holiday inn must be very proud to have such an excellent team.

See you in May.

Dello Uk.

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Good place, central location

By

March 14, 2017

platinumelite

- Very good service
- Rooms are excellent
- Bathrooms (showers) are a bit cramped
- Food is excellent

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Good Comfortable Stay!

By

March 14, 2017

This was a long assignment in Dar es Salaam and the whole stay was comfortable.

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Convenient location and great overall service

By

March 03, 2017

club

Centrally located hotel with good ambiance and friendly attentive staff. Offers variety on their menu and the room-service is quite fast.

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Friendly Staff. As expected for a Holiday Inn

By

March 01, 2017

Reasonable hotel in Dar. Not great value in comparison to other cities, but hotels are generally expensive in the area.

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Friendly and efficient staff

By

February 19, 2017

I have not been back to Dar for more than a year and the staff recgnised me and greeted me by my name

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everything was freat

By

February 07, 2017

club

Holiday Inn is a great and affordable hotel in Dar es Salaam. Well situated and a lot of facilities to feel like at home. Keep it up.

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room is smelling.the loction is good.eakfast is good.but the hotel i

By

January 30, 2017

It is not comfortable.the bed is hard .and room is smelling .the bathing room quite old but location is good and breakfast is very good

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Consistent and reliable

By

January 28, 2017

platinumelite

The hotel is a little tired looking but is still a great location and good value for money.

Don't expect a resort swimming pool, its not that kind of place - I wouldn't use the pool that is there.

Roof top bar and restaurant is an easy place to unwind at the end of the day but order food early as it seems to take a while to make.

Overall the staff are friendly , the place is clean (By East African standards)

be aware that in rush hour, the traffic in and out of this central area is crazy, it can take an hour to get the 12Km from the airport.

There is a Cell / Microwave tower across the road that seems to be almost directly facing the main rooms

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value for money

By

January 23, 2017

stay was comfortable. friendly staff ...very neat.Loved the breakfast,wide range of vegetarian dishes for breakfast.
Loved the masala chips from the bar.

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