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Rated 3.8 out of 5 by 131 reviewers.
Rated 3.0 out of 5.0 by Just OK I stayed the night at this hotel with my husband for a friend's wedding. The ballroom was fun, but everything else really wasn't that great. After the ballroom was over we headed over to the bar on site. The bar was VERY small and could not accommodate the large wedding party our friend's had staying at the hotel. People were outside and in the hallway, so that was OK, but the bartender was very rude. The hotel knew there was a wedding party staying the night and only had 1 bartender on for about 60 people. Normally that would be fine, but we were clearly "bothering" him as he was short with us and quite unfriendly. After we left the bar and were ready to go back to our hotel room our key wasn't working properly to let us in the door. No big deal, my husband walked to the front desk and got a new set of swipe keys. Still no good. Then I walked to the front desk for new keys and told the woman working the counter that the keys were still no good. She gave me another set. STILL NO GOOD. Ok, still no big deal (mind you this is 2:30 in the morning). We happened to know the person staying across the hall and used their phone to call the front desk to inform them. They told us, and I quote, "Can you just wait until the morning to get into the room?" ............... Seriously? You mean to tell me you can get me into my hotel room the morning I'm checking out?? That was one of the most absurd answers I have ever heard!! We told the woman absolutely not, we needed to get in now. About 15 minutes went by (it's a two minute walk to the front desk- I did it) and we were let into our room. If your friends or family members get married at the Windsor Ballroom and they would like people to stay the night with them, I would suggest you look into the hotel across the street...... November 13, 2014
Rated 5.0 out of 5.0 by recent stay The staff and hotel were very pleasant, all services were above average. November 13, 2014
Rated 5.0 out of 5.0 by Far exceeded our expectations The hotel and the staff far exceeded our expectations. We had a great stay and conference the following day. Thanks to everyone! November 10, 2014
Rated 5.0 out of 5.0 by great staff A very modern and clean hotel with all amenities either in hotel or nearby. The staff, from front counter to employees walking in the hallways, were extremely nice and always smiling. November 10, 2014
Rated 4.0 out of 5.0 by would stay again staff is very good and very friendly,food was very good, room was average Only thing was traffic outside of hotel you heard at night November 7, 2014
Rated 5.0 out of 5.0 by Should not have paid extra for breakfast Your hotel was very nice but I had a few issues. The first I had was that there were shopping bags behind the desk labeled for rewards members as welcome bags however I wasn't offered a welcome bag. The second issue was the breakfast that you offered. I really wish that it was a buffet and not a sit down resturant. I paid extra in advance for beeakfast. Unfortunately my schedule for the day caused me to have to be out of the hotel by 7:15am. I sent my husband downstairs to get some food but he was told we had to eat in the restaurant. So that was a waste if money. The last issue was the person at the front desk when I checked in tried to help us find a place to eat for the next day. He admitted he was not from the area, so he offered us a list. However the list was not able to be removed from the desk, and with a line of people waiting I was unable to even look through the list. You might want to have copies avaliable that guests can take back to their room. November 5, 2014
Rated 5.0 out of 5.0 by Wedding to remember Stayed at the Holiday Inn East Windsor for a wedding. The front desk staff was very friendly and accommodating. The room was clean and well furnished, would have liked to have refrigerator/microwave available in all rooms not just the 4th floor. The restaurant was nice with a good menu and attentive staff. The catering and bar staff at the reception was outstanding, with the cocktail hour by far one of the most elaborate and original. Overall a great stay. November 5, 2014
Rated 5.0 out of 5.0 by very comfortable beds and friendly staff. My wife and I gauge the Inn by how comfortable the beds are, the layout of the rooms and the professionalism of the staff. Windsor East is all of these! The mattresses are SUPER comfortable and supportive, a feature we strongly search for in our choice of Inn. The breakfast is excellent but I would suggest to change up the menu, perhaps alternate 2 -3 items per week. Fresh is great, but it gets repetitive if one stays there for more than a week at a time and sees the same choice every morning. The staff is GREAT and the fact is noticed by the guest. All in all, we'll be returning to Windsor East! November 1, 2014
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