Rated 4.1 out of 5 by 120
Rated 5.0 out of 5.0 by pippanik8990 Weekend break
This hotel met my expectations in all areas of the leisure industry feel good factor to a great weekend.
The hotel location was also ideal and in a central area of Hampshire to visit local tourist areas.
August 5, 2014
Rated 5.0 out of 5.0 by Laura-Lou Surprisingly good
I had expected to receive a basic service of bed and breakfast in a basic standard hotel. but I found the hotel, room, facilities and the service to be excellent and very good value for the money spent.
July 26, 2014
Rated 5.0 out of 5.0 by grumpyoldmantwo Good overnight stop-over
We often use hotels in this area as a stop-over as a prelude to a cruise.
This hotel has offered the best value for money, food and service of those we have used so far.
We will be using it again when necessary and will always look at Holiday Inns when we need to stay away again.
July 23, 2014
Rated 5.0 out of 5.0 by Elizabeth33 Excellent stay
An extremely hot night prevented us from having a good sleep but maybe I just didn't adjust the air con properly!
July 21, 2014
Rated 5.0 out of 5.0 by Ope2448 Holiday Inn® Southampton-Eastleigh M3,jct13
Nice hotel, I enjoyed my stay. And it was really nice staying there. easy commute to the office.
July 20, 2014
Rated 5.0 out of 5.0 by Mother Duck All-round excellence
Several friends and family stayed at The holiday Inn, Eastleigh last weekend, following my daughter's 30th Birthday Party. The staff were very friendly and welcoming from the minute we walked in the door to the minute we left! They set the party room up for us as there had been a meeting in there until 2 hours before, which was such a help. Food for the buffet during the evening was delicious, varied and fresh! Bar staff lovely too! The room was clean and comfortable, we slept very well - the curtains are brilliant at keeping out the early morning sun! Breakfast was the only let-down - the bacon, sausages and black pudding were all rather dry/ overcooked. But the rest was fine! Will have no hesitation in recommending or returning at a later date!!
July 16, 2014
Rated 4.0 out of 5.0 by GCGC Great Service
Nice friendly hotel with good staff.
Food nice and plenty of variety.
Only criticism is that the young girls who pour the beer need to be shown a little better as went flat very quickly.
Good all round hotel
July 16, 2014
Rated 4.0 out of 5.0 by Mickeys Dad Good service
The Holiday Inn in Eastleigh is an older style hotel but has modern facilities, frindly staff, good food and comforatble beds. What else could you ask for.
Dont miss the opportunity to stay there.....
July 14, 2014
Rated 5.0 out of 5.0 by HLI761 Great Service
Staff great as usual, speedy check in and Out. Front desk, Resturant and Bar staff a credit to the hotel.
July 13, 2014
Rated 5.0 out of 5.0 by tubby2 room breakfast
Being a senior citizen the provision of one bucket chair for two guests is inadequate
It is unforgivable for breakfast chef to run out of baked beans and not to offer heating morfe for later arrivals at breakfast
internet connection not as simple as it could be might be an idea for staff to offer connection at the desk for non tech guesta
July 10, 2014
Rated 5.0 out of 5.0 by Jensmum Exceptional hotel. Comfortable and welcoming by all staff.
Exceptional hotel. Comfortable and welcoming by all staff especially the restaurant and bar manager. Will have no hesitation in returning later in the year.
July 8, 2014
Rated 4.0 out of 5.0 by Nardimer Cama grande y estancia relajante
Me gustó mucho mi estancia, aunque el servicio de habitaciones entró a las 9 AM, demasiado pronto para mí
July 7, 2014
Rated 5.0 out of 5.0 by TommyP Excellent hotel
Stayed one night as a rewards night. Very efficient and courteous front desk staff. The hotel was clean, comfortable, good facilities and the room was huge.
Only snag was it took an awfully long time to get a starbuck's coffee late morning, nobody around then the waitress didn't know what an Americano was and had to get help, she was new in the role though!
July 1, 2014
Rated 2.0 out of 5.0 by jqpix Reception looks good... but that's about ir
I spent just a few hours in that hotel. They have only one elevator so get ready to walk. No free WiFi on the XXI century and also no free breakfast. Room was OK but it is dissappointing after seeing the reception and restaurant areas.
June 30, 2014
Rated 3.0 out of 5.0 by SilverSquirrel Breakfast and internet not included!
Thought I would upgrade from usual chain hotel as a birthday treat to myself and arrived to find what I thought was a full-price room discounted for booking 21 days in advance, did not have breakfast included. Was then informed no free Wi-Fi at all. Informed it would be available wef 1.7.14 - not much help on 24th June.
Fortunately room was clean and comfortable with effective air-con.
June 30, 2014
Rated 1.0 out of 5.0 by Beth! Avoid the sofa beds
Room was fine sofa bed was terrible with a bar that hurt me every time I moved. Maid very helpful and pleasant
June 29, 2014
Rated 3.0 out of 5.0 by Adrienne57 Convenient for motorway and southampton
The first impression of our room was it needed the carpet cleaned, marks on it, didnt appear too clean, and one of the walls could have used a coat of paint. However, overall, the room was OK and was suitable to our purposes. We wanted a reasonably priced room for our stay and thats what we got. Just make sure you take your own pillows! Theirs are as hard as nails
June 25, 2014
Rated 4.0 out of 5.0 by routemaster7 typical holiday inn
Arrived late and had an early start. For a Saturday I felt breakfast could have started earlier than 7.30am. Free wifi was advertised for club members but was not available!
June 24, 2014
Rated 4.0 out of 5.0 by Kingswood Dave Comfortable hotel but poor breakfast service
Two out of the three breakfasts were really really poor. Breakfast on the Sunday was awful. There were queues to be seated, there wasn't any hot food, there were no plates and I was told at 09:10 that there were no scrambled eggs - not what I expect from a holiday Inn. In fact, while my wife and I were in the queue for hot food, our table was cleared and re-laid ready for the next guest! We ordered poached eggs which took an age to arrive and then one of them wasn't cooked properly. This is a really nice example of a Holiday Inn Hotel it's such a shame it was let down by a the worst breakfast service I've had at a Holiday Inn.
June 20, 2014
Rated 5.0 out of 5.0 Fantastic for kids, very helpful staff
We stayed for three nights as we had two days at Paultons park/peppa pig world.
Hotel staff very friendly and helpful, we were able to check in early as our room was ready. Our room was clean and comfortable and reception were happy to organise the table and chair to be removed from our room to make more space as we had a double room with sofa bed for my 4 year old and travel cot for our youngest. Extra pillows requested no problem.
Children eat free as long as adults are eating off the menu and the childrens buffet on Friday and Saturday evening was great! Only one comment that it could be served earlier than 5.30pm as the kids are usually ravenous by 5.30pm!
Fruit juice and sweeties available for the children in reception and the offer of pre booking a packed lunch for kids and adults. Warm mIlk and cookies for the kids available from the bar at night no problem.
The breakfast buffet in the morning also fab especially the pancake machine which went down very well with my son!
Every little detail has been thought of for the children which made our stay more enjoyable and relaxing well done!!
Can't praise you enough Thank you I have recommended you to our friends.
June 16, 2014
Rated 4.0 out of 5.0 by Simon59 Good standard hotel
Useful hotel very near to M3/M27 junction - easy to find. Large reception/lobby and bar/dining room. Rooms are standard and clean/tidy, and pretty much what you'd expect.
Car park pretty full, although I did find a space.
June 14, 2014
Rated 5.0 out of 5.0 by CS1234 Great service and relaxing environment.
A great hotel and convenient for our stay, excellent staff and facilities and look forward to the next stay.
June 10, 2014
Rated 5.0 out of 5.0 by malcolm156 One night of comfort
This our first time in Holiday Inn , very pleasantly surprised.The reception area was pleasant and welcoming and also the staff . The room was spacious, comfortable and clean ,The bed was comfortable and clean. The tea making facilities were good and staff were approachable when requiring further supplies . Although we did not use the dining area or bar it looked clean comfortable, we were advised by the staff availability of services . We shall definitely use the Holiday Inn again
June 9, 2014
Rated 5.0 out of 5.0 by Sailas Very very good well the stay
Friendly and the feeling of bing at home and the food was very good also the staff was very onpoint
June 9, 2014
Rated 5.0 out of 5.0 by RachelD Clean, comfortable and good breakfast
Ample parking when you arrive, nice open foyer on entering, friendly and helpful service from staff. I was particularly impressed with the cleanliness of our room and the quantity, variety and quality of the breakfast. The one drawback was no free internet access, even in communal areas, when all it was needed for was a couple of minutes to find directions. However, reception were happy to find and print off what we needed so no harm done.
June 7, 2014
Rated 4.0 out of 5.0 by Sparky1066 Near Excellent choice!
It was a near excellent choice for a stay for us with 3 young kids. Staff were friendly (excellent) and best kids activity bag that we have received in any hotel (kept the kids busy for a good few hours and included a helium balloon). Beds/rooms (we had two adjoining rooms) were great and A/C was quiet and could be used overnight without getting to dry - so again excellent. Even if the hotel is by a busy road our rooms were quiet and entering the lobby, the hotel felt fresh and bright. And the manager wanted feedback if we did not deem the hotel a 5 star for everything - so very good customer service - well done!
We did not try the pool but will probably return and try next time.
However a big downside was the breakfast. The taste of the food was reasonable (could be better), but it was poor value for money. It was initially offered at approx £15 per adult when booking through the central IHG booking system (kids ate free). I said that I would not be paying £30 for my wife and I for breakfast even if the kids go free (ie we are just subsiding this so not really free) but they were honest and told me we could get it for approx. £10 when we checked-in to the hotel (I guess better that they drop the price a little and get that income rather than lose it). In terms of us - a family of 5- it would probably cost us around £20 to eat at a breakfast diner so no real saving if kids are meant to be eating free and also less value for those with only one or two kids).
However, in my view, even for £10 - even though we decided to take it up- it was not worth the price value for money, only Ok quality, and little choice etc - and coffee was awful (albeit with our own coffee maker at home we have become slight coffee snobs but their morning coffee was really not that nice) .
I assume the overall pricing is a corporate decision and not down to the manager -who seems to want to ensure that the hotel offers a good value and service to its customers - but maybe he could change the coffee type.
But as I said overall a near excellent stay - staff, kid friendliness, beds, rooms and a manager seemingly focussed on customer care.
June 7, 2014
Rated 5.0 out of 5.0 by Sully70177 Another great stay
Arrived early evening, checked in by a member of reception with a smile. Allocated an executive room due to my platinum status, room clean tidy. Ordered from the bar menu, food arrived in a timely manner and was very nice. Bar was busy. Enjoyed a good sleep followed by breakfast (too much to choose from).
I will return
June 6, 2014
Rated 5.0 out of 5.0 by TD32 Fabulous stay
This is the second time we have stayed here pre-cruise.
Staff great, hotel and rooms clean with great facilities.
June 4, 2014
Rated 5.0 out of 5.0 by pamela mary holiday getaway
we arranged our stay on the spur of the moment and were very happy with the staff and the pleasant surroundings of the hotel. Although our stay was short we received attention on arrival and departure and thank you for making our trip so good
June 4, 2014
Rated 5.0 out of 5.0 by sukilittlefish Cruise package - a breeze
Have used the "cruise package" several times and it always delivers. Lovely worry free start to our holiday. Turn up, park car securely, head to excellent room, have delicious dinner, sleep well, breakfast well, get transferred to terminal - go on holiday. What could be better?
June 3, 2014