Rated 4.0 out of 5 by 103
Rated 2.0 out of 5.0 by Loros Awful front desk service.
I've never had to deal with such an ignorant, disinterested group of associates than the front desk at this hotel... the level of service and organization provided was exceptionally poor.
From long check-in times, bad attitudes, constant mix-ups that forced me to come downstairs to the front to confirm check-out dates in order to keep from being asked to leave despite the length of my stay... it was a nightmare.
The only benefit was one of the team who took the time to make my stay pleasant. I can't remember his name, but take a look at the employee of the month board. The first name is the one who will actually make the effort to take care of you.
July 23, 2014
Rated 5.0 out of 5.0 by nikkolai12 Great service and nice room
Great service and nice room. A comfortable bed awaited us after a long drive. The hot tub was a great place to unwind. Staff were friendly and helpful.
July 17, 2014
Rated 5.0 out of 5.0 by Mianne Everything was excellent.
The room was excellent, the entire property was very clean, all employees were friendly and the food in the ABC restaurant was very food plus the server in the morning was very good too.
July 16, 2014
Rated 5.0 out of 5.0 by thoward21 Comfortable, clean room for a great summertime price.
Our overall experience at this hotel was very good. The room was clean and comfortable, and very conveniently located for our needs. We were in Fort Edmonton Park on business for 2 days and commuting there from this hotel was simple and quick. The pub, Fionn MacCool's downstairs was great, we had dinner there Friday and Saturday nights and were very happy with the service and the food both nights. I would definitely stay here again, I felt it was good value for the money and I enjoyed our stay.
July 16, 2014
Rated 5.0 out of 5.0 by Rally11 Would recommend for families with dogs:)
We had a hot room on the first night, but after talking with staff, we were moved to a cooler room for the second night, also we were given free breakfast vouchers for the next morning.
We travelled with pets, and even thought they didn't enter the hotel....they had a great time in the green area at the back of the hotel, which was pretty secure from traffic and had convenient poop bags and disposal.
The pub had great food and was good at serving our whole soccer team without any hassles!
July 16, 2014
Rated 4.0 out of 5.0 by Amanda123 Comfortable hotel with central location
We have stayed here three times now. We love the comfort, location, friendly staff, and the ABC Restaurant. The hotel sells coupons for a 5.00 breakfast and you can have anything on the menu. I am an IHG member and they always provide a room upgrade.
July 15, 2014
Rated 4.0 out of 5.0 by JJJJ1 Good Place to Stay
Good location. Great staff. Rooms were clean and nice.
July 12, 2014
Rated 5.0 out of 5.0 by Travelling Team Our Stay
The hotel was great for the price. The attached restaurant for breakfast needs to update its menu and not be so 'diner like' . The server was excellent, For our $40.00 plus breakfast, we could get much better elsewhere. Now the Pub, was great value for the cost. It was also very clean and friendly. The meal here was great for its price. I would recommend eating at the pub over the restaurant.
July 8, 2014