Rated 4.1 out of 5 by 280
Rated 5.0 out of 5.0 by CKTSP Great Service
Leroy at the front desk made our stay very enjoyable and stress free after some mistakes were made with our booking (not by Holiday Inn)
July 24, 2015
Rated 4.0 out of 5.0 by Broadheadedone Clean, Comfortable with Great Staff
Hotel is highly visible and very easy to find. Lots of parking and friendly staff. Good pool and hot tub area, with fitness centre. Very clean rooms/bathrooms with comfortable beds.
July 22, 2015
Rated 5.0 out of 5.0 by David_Rotork Always a great stay
I stay at this property often and it always delivers on what I need. Whenever I am in Edmonton this is where I stay.
July 20, 2015
Rated 1.0 out of 5.0 by ACTB Don't bring pets or you'll get a substandard room!
We stay here all the time and the rooms are very nice except.... if you bring your dog. The 2nd floor is where you stay if you bring a dog and it is not nearly as nice as the rest of the rooms or floors and you pay the same plus $20/ night. The carpets are stained and the rooms only have queen beds. I asked for a single queen bed in the room and I did not get that-I got two queens :( There was hair on the floor in the bathroom when we walked in, the room was small, and the fridge froze everything or didn't keep it cold enough. Normally there is a table in the room and this one did not have one. It felt like a different hotel and was quite disappointing. I may not stay again.
July 16, 2015
Rated 2.0 out of 5.0 by ftmc1986 To hot
We always stay at this holiday inn, unfortunately this time the ac wasnt working, i was charged extra for a bed because they said they didnt have a double room to accomodate me even though when our room was almost 80 degrees and we could not sleep and they moved us to a different floor in a different room --- boy was I surprised to see a double bed room! Not sure why I couldnt have that one instead of paying extra for a tiny cot
July 14, 2015
Rated 5.0 out of 5.0 by 55Spring Great stay
Very good at accommodating the guests that I was there with.
July 10, 2015
Rated 3.0 out of 5.0 by frnk good value
room was good, air conditioning a bit noisy room service food was good value the room could have been more modern but overall a good stay
July 6, 2015
Rated 1.0 out of 5.0 by Vince870 Not your typical Holiday Inn
I picked this hotel because I travel for business a lot and the Holiday Inn brand is usually a safe pick. This hotel was very old with few updates and my room had an air conditioner that did not work. The rates were acceptable for what I'd usually expect in a Holiday Inn, but NOT for THIS hotel. When I checked in, the room was hot. The air conditioner was not blowing enough to extinguish a candle. I asked the front desk to send someone to look at it. They sent maintenance and I was told that is normal performance for their Air Conditioner. The temp in the room got up to 30*C by morning and the humidity was very uncomfortable. There were no windows to open for fresh air; just a patio door with no screen that opened onto a filthy patio. On checkout, I told the desk about the issue and their best answer was to add some points on my IHG rewards account: which never did show up. I will never stay at this hotel again and I would recommend anyone considering booking here to explore other options.
July 5, 2015