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Rated 4.1 out of 5 by 352 reviewers.
Rated 4.0 out of 5.0 by Nice hotel but eat out ! Hotel is good and staff are friendly... But don't eat in the Irish pub in the hotel as the food is just plain bad... Stayed last year and my Salmon was off, stayed this time and my starter was still frozen in the middle. It's not like the food is cheap either! Will use again but will eat out. February 7, 2016
Rated 3.0 out of 5.0 by 3rd time On my last review, I said that I will never go back to this property ever again. Just this past Sunday though, I went back again and I must say that I had a pleasant stay.. Rowena remembered me and warmly welcomed me. IHG membership was again acknowledged and was given the usual welcome amenity choices, etc... She truly is an amazing part of this organization. Rooms issues were the same but I can honestly say I might be back. . February 5, 2016
Rated 5.0 out of 5.0 by well located hotel This Holiday Inn was very central to the events we attended in Edmonton. It was very clean and has a great pub attached to it. The pub stayed open a bit later for us as we returned from a black tie function and I was the DD. I was able to have my Guinness before retiring for the night. the hotel staff were excellent also. the room was quiet and very comfortable. February 4, 2016
Rated 5.0 out of 5.0 by Great Customer Service I started a cold during my stay and the staff made me warm tea to help soothe my throat... Always going over and beyond expectations. Two Thumbs Up!!! February 1, 2016
Rated 5.0 out of 5.0 by Very enjoyable stay We enjoyed our stay at the Holiday Inn, it was easy to book online and the rooms were as advertised. The staff were friendly and attentive, the rooms were clean and the breakfast was more then we expected. will definitely be staying at this hotel again. January 27, 2016
Rated 5.0 out of 5.0 by Outstanding Staff and Comfortable Stay Have stayed several times. Convenient location, good food and music, nice rooms make stays very comfortable. Nice breakfast at the newly opened restaurant. Special word of thanks to Tina who leads an outstanding team at the front desk. January 21, 2016
Rated 3.0 out of 5.0 by 2nd time but still have mixed reviews Booked 8 rooms as our company had a training session in the property. If the training session was not in this property I would have not picked this property but had no choice this time around. Check in process was excellent and Irene was very organized and very helpful. Kudos to her as she is a real asset to this corporation. Elite membership was acknowledged and was given the choice of the welcome bonus points or snacks. Property still needs a lot of improvement. Room was still drafty but bed was very comfortable. Sleeping was a little bit of a challenge as you can pretty much hear everything from the next door and from the hallways. 3 people from my group had to go down to the reception desk the next morning as the bath amenities were missing either shampoos or conditioners so that was not a very pleasant experience for them. Food served during breakfast and lunch at the training session were of good quality so no complaints about the food. This would have been a very ideal locations base for business or pleasure as the property's proximity to restaurants, grocery stores and highway is amazing but will definitely go somewhere else if I had to pay the same rate for a better property. Would recommend solely for the location and great service of the reception staff but that's about it. January 19, 2016
Rated 4.0 out of 5.0 by Good Stay Met my needs. Easy to get to, clean, comfortable. What you would expect for a Holiday Inn. January 19, 2016
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