Rated 4.1 out of 5 by 275
Rated 5.0 out of 5.0 by JulieQB Comfortable Bed and Great Food
Friendly staff and comfortable atmosphere made my work stay a great one!
October 3, 2015
Rated 5.0 out of 5.0 by 4ConcertGoers Warm
Upon arrival the exterior of the hotel is wonderfully landscaped and beautifully maintained. Front desk Ahmed greeted us with warmth and humor. And then he helped us out tremendously with a shuttle to a rock concert at the Allstate Arena and recommendations for a ride back home since it would be past the time for the shuttle coming back. He made us feel so welcome. He is very good at his position there in hospitality. We watched him take care of a small group of women and with the same attention to detail and of assistance. He was phenomenal! In customer service environments I find it very important that guests and customers be made to feel important and he did that finely. Considering the motel we stayed in the night before (a different hotel chain) the clerk was cold and just to the point, no humor just herd you in and herd you out. Didn't even reply to our thank you.
Our room was wonderful, very clean, temperature was just about right. Bathroom was clean. The only complaint if I was to have one is have enough coffee condiments for all 4 packets of coffee. There were only two packets. Otherwise, I have not one single complaint for this hotel. Even the bartender did a wonderful job creating a fruity cocktail for myself and my son's girlfriend. And he too was friendly and obliging. The same for breakfast in the morning. The staff was very attentive to checking on us. We were made to feel so welcome.
October 2, 2015
Rated 5.0 out of 5.0 by TimfromTexas Great property
Great staff, great property, nice attached restaurant/sports bar !
October 2, 2015