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Rated 4.1 out of 5 by 101 reviewers.
Rated 4.0 out of 5.0 by Good - but Wonderful room. Quiet, large with excellent bedding. The fly and park option is a real money saver. Shuttle on three occasions were great. (I stayed an extra night due to flight cancellation.) But, on my return from NYC, in spite of calling the hotel, I waited almost two hours to get back to the hotel. Result was having to leave Chicago in rush hour. Know that the shuttle is hourly. Still a very good room with extended parking. July 9, 2014
Rated 4.0 out of 5.0 by Good Value Please see comments on Pool. That was really the only issue we had on the trip. If the pool had not been an issue, we would have not had any issues with this hotel. July 7, 2014
Rated 4.0 out of 5.0 by Location I liked the location, a little further from the bustle near OHara. July 7, 2014
Rated 5.0 out of 5.0 by Great room and ammenities and wonderful staff We had a very pleasant stay. Our room had all the conveniences we needed. Everyone on the staff from the maid service to the front desk personnel to the shuttle drivers were so nice and they went out of their way to help us. Staying at the Holiday Inn made our trip to Chicago so much more enjoyable. The restaurant was fabulous. The breakfasts were great. We definitely will recommend the Holiday Inn to all our friends if they visit Chicago. June 18, 2014
Rated 5.0 out of 5.0 by Could have used a later check out I was there for a conference and asked if I could keep the room a little longer as I wanted to take a nap during the lunch break. The front desk said I could keep the room until 12:30. We were dimissed for lunch at 12:35. Took a nap in my car. June 17, 2014
Rated 4.0 out of 5.0 by probably a snob After taking several detailed reviews, I'm more attune to what expectations IHG has of their franchises. In this case, I was not greeted as or thanked for being a platinum member and quite frankly felt like i was herded through the reception desk regardless of the fact that there was no line. Likewise, there was no offering for points or other bonus as is customary/policy now for platinum members. The bathtub had someone else's short and curlies... The restaurant attached to the hotel was great and had a wide variety of beers to go along with some very good food. June 16, 2014
Rated 5.0 out of 5.0 by Great "close to airport" hotel Restaurant/Bar was understaffed for a Saturday night (especially graduation weekend). Staff worked hard to meet the needs - just overwhelmed. Hotel much quieter on a Saturday night than I would have expected. June 4, 2014
Rated 2.0 out of 5.0 by not happy location was not good. room was mediocre. was not given a king bed room, it was supposed to be a romantic getaway... June 4, 2014
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