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Rated 4.2 out of 5 by 157 reviewers.
Rated 3.0 out of 5.0 by comfortable room poor service room & facilities were good, the reception staff were good, the female at the bar was good, the male behind the bar did not know what a sweet white wine was.the avocado salad had no avocado in it breakfast food wasn't hot. September 5, 2014
Rated 4.0 out of 5.0 by Comfortable Room/Good Food/Fairly Expensive Whilst we did not quite get the room hoped for (booking specifically mentions sofa bed which would have been ideal due to my heavily pregnant wife) the staff were friendly and helpful whenever they could. Be a little careful that the pool is very limited both in size and its limits of who can use it at one time. Food was very good though dinner is a little expensive. What you expect from a Holiday Inn. Very well kept, comfortable and full of amenities though you pay for them in the original price. The location is superb and despite a few drawbacks I would recommend it and will likely return in the future. September 3, 2014
Rated 5.0 out of 5.0 by Brilliant, Perfectly brilliant I have not had a better experience in a hotel every. The reception staff were genuine, attentive, professional, great at their job, the restaurant and bar staff the same, the people who looked after the room. What a perfect stay. I traveled with my family, Quite a stressy journey, the way I was greeted and treated at the hotel was wonderful. Thank you! September 3, 2014
Rated 5.0 out of 5.0 by Excellent service and treatment Friendly and genuine welcome - extras for being rewards club member, nice touch. Extra cookies and milk for children at bed time - again a great touch - felt like a high class hotel! Great stay. Thanks. August 31, 2014
Rated 5.0 out of 5.0 by \staff We found the staff to be attentive polite and easy to converse with August 28, 2014
Rated 4.0 out of 5.0 by Great service I can't praise the staff highly enough, excellent service, very attentive, the young girl behind the bar (didn't catch her name) gave the impression that nothing is too much trouble. Food was pretty good although I still can't understand why Holiday Inn aren't able to serve up a really good breakfast. Pillows were too firm for me, bedroom was on the small side and had twin beds, I much prefer a double. Overall a good experience, I like Hol Inn as it does what it says on the tin and there are lots of hotels in convenient locations. August 24, 2014
Rated 4.0 out of 5.0 by Above average except for dining Overnight stay with two grandchildren after day at Legoland. The accommodation was good and hotel exactly what we wanted in terms of facilities. The Reception staff were friendly and could not have been more helpful. The little extra touches for children were also very much appreciated. At 7 pm we went to the restaurant for a meal. The food was fine but we were disappointed in the speed of service of the adult meals and the fact that it took so long to complete two courses and get our bill. We finally left the restaurant at 9.30. With two seven year old children at the table we felt that the service could have been quicker.. August 19, 2014
Rated 5.0 out of 5.0 by Fabulous place I've had the pleasure of staying at this hotel a number and each time I've found the the staff to be friendly, courteous and very helpful -- few names come to mind. Kishor, Raj, Kalpesh, Curtis, Neil Julie( Manager) and Rob (Assistant Manager. I was allocated a newly refurbished room, which light airy and spacious -- exactly what I was looking for. I would have no hesitation in booking this hotel if in the area again. August 18, 2014
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