Rated 4.0 out of 5 by 100
Rated 5.0 out of 5.0 by Albalal A lovely stay
Had a lovely stay during late December. The staff were top notch. The room was very comfortable and complimentary chocolate bars were a bonus. Many thanks to the reception and housekeeping teams, who were able to track down my phone charger, that I left! Food in the restaurant was delicious for both dinner and breakfast, with great service from the team. We did however find the conservatory area a little chilly at dinner, something that is easily rectified. Wouldn't hesitate to recommend this hotel.
February 17, 2014
Rated 5.0 out of 5.0 great stay
We used the hotel this weekend and found the stay flawless, the whole experience was amazing. We even managed to fit in a swim at the leisure centre.
February 12, 2014
Rated 5.0 out of 5.0 by SandraM Very comfortable stay and excellent food too
Could not fault anything about the stay and am looking forward to my next visit. Great comfort, great food, great staff. Thanks to all.
February 3, 2014
Rated 4.0 out of 5.0 by Neil77 Good service
Staff actually seemed keen to provide a good service, instead of the usual tedium of many larger chain hotels. If I stay in the area again this place will be on the list of possibilities...
February 3, 2014
Rated 3.0 out of 5.0 by Elye Farnborough Stay
The hotel was nice enough, friendly staff at the reception desk and a lovely bar area with a Starbucks concession. The room was fine, the only problem was a fairly loud wedding reception being held at the hotel at the time as the guests all seemed to be congregating outside my room below after 12.00pm.
I slept well afterwards though and the rest of the stay was good without any other problems.
I did not have chance to check out the facilities on offer at the hotel as my stay was a short, overnight one.
January 29, 2014
Rated 5.0 out of 5.0 by Hennell Rooms have been updated
I stay at this hotel regularly. Last week I was able to stay in one of the rooms that have been updated. It was great. It feels and smells fresh.
January 28, 2014
Rated 5.0 out of 5.0 by Minxi58 Fabulous
The hotel was great, room was spacious & very comfortable. Only downside was the very noisy room above us, sounded like herd of elephants running around, not great at 5.30am!
January 2, 2014
Rated 2.0 out of 5.0 by Handles Very poor service
THis hotel I booked in October for a stya in late December for two children, two adults and two dogs. Being a platinum member I stay in Hol Inns 40 to 50 nights a year. This was the worst Hol Inn for booking srevice I have ever expected. On the day we travelled to hotel from 300 miles away the booking manager rang up and said we do not except dogs even though I had rang and confirmed in October. He then said we do not have your details for the children. When we arrived 5 hrs later the room was made up for one adult and they still did not have the childrens details in. There was no trollies to take all the bags and the receptionist had to get a painter to help us. The room was not the delux room promised. Two weeks later nobody has got back to us although a registered a formal complaint.
January 2, 2014