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Rated 4.2 out of 5 by 135 reviewers.
Rated 4.0 out of 5.0 by Pleasant room and hotel One of the nicer business hotels I've stayed in. Recommended. July 6, 2014
Rated 1.0 out of 5.0 by It was no Holiday this time! This hotel is tired and depressing to walk around the accommodation areas. Very little facilities for children and families. Grass area could do with a fenced in play area. Nice notion to give kids a voucher for cookies and milk from the bar but not so hot when the kids come running back "afraid" because of all the loud inebriated wedding guests filling the bar. Fortunately Ashleigh(Restaurant) came to the rescue. This girl has a good way with people and is an asset to the hotel. Niell at Reception, a lovely helpful bloke, as were the others there. Some cleanliness issues. Management should check the toilet bowl rim in room 326 as, in the words of my six year old son who said "that's disgusting", when he saw it from bath level at bath time. No energy to complain while there as I had not slept due to the "concrete slab" I had slept on for two nights. Sorry HI but this place is in the same condition as the rim of the toilet bowl. I hope you can address my candid response for the sake of other travellers and your hardworking staff. July 3, 2014
Rated 5.0 out of 5.0 by Outstanding stay On the desk, when we arrived, was a young man called Neil. His helpfulness and attitude make him an outstanding ambassador for your company. On arrival he took our bags to the room, did so again when left. In between those times, he as cheerful, attentive and cheerful. We genuinely hope that someone with senior authority in your company takes the time to contact Neil to both congratulate and thank him for his customer relations. We hope to find more Neil's when we visit other of your hotels in the future. July 3, 2014
Rated 5.0 out of 5.0 by Legoland Mini Break Good clean hotel. Very friendly and helpful staff. Room had everything we needed from tea/coffee,ironing board ,hairdryer and endless toiletries. Not the hotels problem but we had a family next door that kept trying to open the interconnecting door all through the night so our nights sleep was not that great. Pool good for the children and loved the fact they supplied you with towels.Also sauna, steam room and jacuzzi. Dinner was OK, what I expected really for the price as kids ate free (£40 for dinner 2 adults 2 children) Breakfast however was great. Cooked,continental,cereal,fruit,tea,coffee etc etc the list goes on. Easy to find. nice little touches like childrens welcome pack, milk and cookies before bed. Would d recommend and would defiantly go back due to cleanliness and friendly staff. July 3, 2014
Rated 5.0 out of 5.0 by fantastic food and service staff at reception went out of their way to make sure our stay went smoothly.I had driven 300 + miles to attend a birthday bash for my son ,everything was as good if not better than i expected.All the family who traveled varying distance commented on how good the staff were and how good the service they received after their long journeys.What can i say about the food ? scrumptious is the only word that springs to mind. July 2, 2014
Rated 5.0 out of 5.0 by Great Experience Fantastic hotel. Very well kept. Very clean. Staff are very friendly and helpful. Would definitely recommend eating in the hotel. July 1, 2014
Rated 4.0 out of 5.0 by Friendly staff but horrible bedding The staff were very friendly. The pillows were very thin and hard. The mattress was of poor quality as well. If someone is in the adjacent room, you can hear the television in that room. The Internet access was good but the speed was very slow! June 30, 2014
Rated 5.0 out of 5.0 by EXCELLENT! Stayed only for one night as attending a family event nearby but would highly recommend this hotel. Had rooms 115 and 116 and they were absolutely immaculate, admittedly they looked and smelt new but they were spacious and very well kitted out. Staff on the front desk were superb and proficient both when we checked in and checked out, plus also the bar and catering staff were very attentive. A big thumbs up for this hotel and the staff who run the show. Well done!! June 26, 2014
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