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Rated 3.7 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great business trip The hotel was ideal for stay. Great location, clean rooms and accommodating staff,, oh and the cookies were delicious. We suffered a number of power outages during a storm, but otherwise it was a god trip. July 20, 2015
Rated 3.0 out of 5.0 by Holiday Inn Birmingham We arrived at midnight and the staff was very courteous upon arrive and got us checked in right away. The room was clean and comfortable. The only issue we had was a clicking noise that started in the middle of the night. It kept my wife from getting a good nights sleep. She was pretty irritated. I discussed with the front desk and they said they would compensate us. I used points for the stay, so we haven't seen any compensation yet. The front desk made a note for maintenance to review and fix the problem. On a good note, the hotel allowed us to keep our luggage in the office for a few hours while we toured Birmingham. Everyone was pleasant and the place is clean. I'd stay there again. July 20, 2015
Rated 5.0 out of 5.0 by Comfortable Your hotel was very accessible and close to our facility. Your staff were friendly and accomidating. The room was very clean organised and well thought out. The bathrooms were spotless the bed and pillows very comfortable.Iwould definitely recommend this hotel to others in our company and will stay there again when I return for my next visit, July 20, 2015
Rated 1.0 out of 5.0 by BUGS in ROOM! Please see previous comments because we could not rest even when we were moved into another room! July 17, 2015
Rated 3.0 out of 5.0 by not bad overall Beds were comfortable and staff was very courteous. Rooms were (mostly) clean. There were little things that lowered the score. Peeling wallpaper, broken chair, carpet felt very dirty, etc. I'll continue to use this hotel when I'm in town. July 13, 2015
Rated 5.0 out of 5.0 by Relaxing, comfortable stay The staff was very friendly and helpful, despite the little bit of confusion since I had changed my reservation. Room very clean and comfortable. The only downside is there is no complimentary breakfast. The dining room was short staffed at breakfast, but the ladies handled it like pros! July 12, 2015
Rated 4.0 out of 5.0 by Average hotel Average hotel with great customer service. Room decor and furniture are a bit "tired", but I believe that this will be taken care of in the remodeling phase that the property is undergoing. July 12, 2015
Rated 5.0 out of 5.0 by Nice Stay I had to go on an unplanned to trip to UAB hospital in Birmingham. I took my elderly mother with me. I was concerned how hard the trip and stay might be with her fralities. Your hotel was great. The manger on duty was very nice.I even wrote down his name to send in a compliment but I lost it sorry. I suppose you can find it with the date and our number. Later he even sat down with us and inquired about our stay, and asked if we needed any additional assistance. He wished us well on our family emergency. We were helped with extra blankets. The hotel was peaceful. clean, and beautiful. July 8, 2015
  • 2015-07-26T11:30:18.019-05:00
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