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Rated 3.6 out of 5 by 226 reviewers.
Rated 4.0 out of 5.0 by Friendly and welcoming environment. We enjoyed our stay at this Holiday Inn. Although the hotel is in the middle of a renovation process, this was not an inconvenience. The new remodeled rooms are roomy and comfortable. February 10, 2016
Rated 4.0 out of 5.0 by Great Hotel Friendly staff, updated look although still in renovation during my stay. NO hot breakfast was available however hotel did offer breakfast bars, fruit and coffee while renovating. February 9, 2016
Rated 1.0 out of 5.0 by Hotel Downgrade Made reservations for this past weekend to visit my family in Birmingham. Looked for a suite. As a Spire member I figured Holiday Inn would be good. Got my reservation for a suite and the nightmare begins. Got to hotel and they had a room with 2 queen beds. No suites. They said I couldn't have made the reservation. (I made it on ihg.com.) I showed them the reservation. They did try to make it better, but the website won't let me state what they did (some policy). I figured we would find a place to sit with the family and it would be okay. (Lesson learned here.) When the family arrives I ask if they have a place we can sit down. I got a terse "no." In fact I would soon find out a economy place would be a better choice. They did have one couch in the lobby with a coffee table and two tables with no chairs. We moved a table to play a family game. "You really can't be doing that. If someone shows up you will have to move." Really? The room was a remodeled room. After I heard water hammer I opened the faucet to let the dirt and air out since I guess they had never run the water. So then I bled the air and dirt from the bathtub. In the remodel it looked like they didn't repaint or repair doors. If I was the hotel I would want my money back from the contractor. Honestly, I am considering canceling my IHG credit card and moving on. No, they didn't recognize me as a Spire member and it did me more good. My other membership gets me upgrades (I travel a LOT, which is why I needed a family getaway.) IF YOU DON"T WANT TO HAVE A RUINED WEEKEND STAY AWAY FROM THIS PROPERTY. February 8, 2016
Rated 4.0 out of 5.0 by Satisfied Customer Inn was under-going remodeling and most services were not available, however staff and room was very nice. Facility will be very nice when completed and my wife and I look forward to return trip. February 5, 2016
Rated 4.0 out of 5.0 by Renovations The hotel was nice but during my stay was under major renovations, during which none of the common amenities were available. Once these renovations are complete, the hotel will look great. January 26, 2016
Rated 5.0 out of 5.0 by Nice place to stay We have a quick trip to Birmingham 2 times a year. This is where we like to stay. January 24, 2016
Rated 4.0 out of 5.0 by Good Facility - Amenities NonExistant The facility looked good and was under renovation. Renovation meant that standard facilities were not available. When complete I am sure the motel will be a good one and pleasing to the eye. At this point not so. Staff was friendly and helpful, but for the price I paid I expected the availability of dining area, fitness center, pool, etc. None of which were there. I would have thought that the motel would have offered a discounted price, but they refused to do so. Prior to returning to this site I will check to ensure renovation is complete and the facility is up to HI standards. January 18, 2016
  • 2016-02-12 T12:39:34.750-06:00
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