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Rated 4.2 out of 5 by 425 reviewers.
Rated 5.0 out of 5.0 by good stay Convenient for visiting town centre and surrounding Suffolk area. Would recommend, good comfortable and clean. August 31, 2015
Rated 1.0 out of 5.0 Not Holiday Inn Standard I have used Holiday Inn for both business and holidays and this is the worst ever. Expensive for where and what it is - check in good and room clean but that's all. Needs a make over with dirty walls and carpets and with a room so small by dog has more space - wifi intermittent and slow and no good for business use - I am a member but no free wifi The worst part was the electronic key card did not work and when the receptionist brought another card and "tutted" for the inconvenience it was the last straw Holiday Inn you have just lost a customer August 30, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service Enjoyed my stay, the room was clean and comfortable. The food was enjoyable, staff were polite and helpful. August 29, 2015
Rated 4.0 out of 5.0 by One night stay Used this hotel as a stop off on the way to visit family, everything was what I expected. The housekeepers we came across were very friendly, shame the receptionists were not the same. August 28, 2015
Rated 5.0 out of 5.0 by Excellent location/great service This hotel was easy to find with free parking available. Friendly receptionists, clean and bright nice room. The swimming pool was superb, complete with jacuzzi, steam room and sauna. Also well equipped gym, although I did not get round to using it, during our short stay. Would definitely recommend this hotel, either for a business stay or leisure, as it meets all requirements. August 27, 2015
Rated 2.0 out of 5.0 by Won't be retuning will keep this short. Staff were unprofessional, didn't give us any basic information like when breakfast starts/ends or when checkout is. wifi was not free, every other hotel I've stayed at has free wifi/ free movies. The room didn't come with any conditioner! again, first hotel that didn't have this. The maids were auguring about something very loudly while they were working in the middle of the halls first thing in the morning. only thing that was good is when we checked out the front desk lady was very polite and helpful, wish all the other staff was like her. August 27, 2015
Rated 4.0 out of 5.0 by Comfortable stay Had a good stay. Beds were very comfortable. Air conditioning worked well which was a blessing on a hot night! Noise levels acceptable despite hotel being busy with a wedding party. Leisure centre most welcome for a dip first thing. Breakfast was extemely busy. Food was good quality as buffet was frequently replenished. Restaurant layout awkward -not enogh space to move around, and difficult for staff to top up coffee(would be better to provide pots on table). Decor could probably be refreshed but very clean throughout. August 26, 2015
Rated 5.0 out of 5.0 by Outstanding as usual I stay in this hotel regularly and the service just gets better and better. The staff always greet you with a smile and are courteous and helpful. I have never had cause to complain. Rooms are clean and tidy, as are the public areas (bar, dining etc) I would recommend this hotel to anyone. August 24, 2015
  • 2015-09-01T11:13:15.948-05:00
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