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  • 1 888 HOLIDAY
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Rated 3.9 out of 5 by 348 reviewers.
Rated 5.0 out of 5.0 by Great Experience The room was exceptional, huge, a separate work area and louge area. Pool, hot tub and sauna made for a great relaxing time. The staff in the bar/restaurant were friendly and the service was great. Check in was easy and fast. We were able to get into our room early which was a huge bonus! I would recommend this hotel and we look forward to our next stay here. January 18, 2015
Rated 1.0 out of 5.0 by Jan 9/15 Stay Due to being place across from a Queen's University meeting I was disturbed the whole time during my stay. When I complained to the front desk 3 times nothing was done and in fact they stated that they heard no noise. When checking out the front desk stated they did not receive any noise complaints from my room. I refused to pay and after a brief discussion they did agree which is their saving grace of the whole experience. January 12, 2015
Rated 5.0 out of 5.0 by Anniversary Visit My wife and I were visiting family in Toronto and Ottawa over the Christmas holidays and we needed a break to celebrate our second year wedding anniversary. So what better place to stop than directly between the two in Kingston. We had a great stay. The hotel staff were extremely friendly and accommodating. It was the perfect celebratory respite! January 8, 2015
Rated 4.0 out of 5.0 by clean but noisy For the past 6 years, I have consistently stayed at the Kingston Waterfront Holiday Inn. I have found the Front Desk Staff to be pleasant and the rooms to be clean, but the hotel is consistently noisy for a working professional to have an overnight stay. I have tried a variety of room locations and repeatedly asked for a quiet room. Initially, I thought that I was simply unlucky. During my last two-night stay, however, I moved rooms twice and upgraded to ensure a quiet room at the end of the hall on the Executive floor. Why would the Front Desk Staff put a working executive who has specifically requested a quiet room beside a family with two rambunctious young children who slammed the door and banged on the walls until 10:33 p.m., recommencing at 6:14 a.m.? Incomprehensible and disappointing, but clean. January 8, 2015
Rated 2.0 out of 5.0 by Loud/no hot water New years so yes I expect some noise, just not what we experienced, and no hot water in the evening. Very disappointed. January 7, 2015
Rated 5.0 out of 5.0 by Great Front Desk Staff Eden was particularly helpful with dinner suggestions and local information. The hotel was perfectly located to watch the fireworks and to walk around downtown. January 5, 2015
Rated 5.0 out of 5.0 by Great Place to Stay Nice hotel located in a central part of town. The food in the restaurant is great and a good price. The rooms are clean and you can get a good nights sleep. January 5, 2015
Rated 2.0 out of 5.0 by Could be better Pls see comments in survey - expensive - needed staff to be more attentive to the noise issues - breakfast buffet was not as good as free ones available at other hotels January 5, 2015
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