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Rated 3.9 out of 5 by 317 reviewers.
Rated 4.0 out of 5.0 by A great stay! Excellent customer service and an ideal location. We keep coming back to this hotel when in Kingston for those two reasons. November 18, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Love the comfortable beds and heated bathroom floor in the executive king rooms!! Maitlin (sp?) at the front desk was super friendly and courteous!! November 18, 2014
Rated 4.0 out of 5.0 location location location! Great location, if attending any events at the K-rock centre There are also some great dining places near by! just a few steps away! We went to the Keg, and we're happy it was a short walking distance. We didn't have to worry about parking or finding parking at the hotel- or any of the places we went, we were able to walk where we needed to go! :) We had 2 double beds, I found were quite small- so we ended up sleeping separately, but was comfortable! The tub handle that adjusts the water temperature was lose, wouldn't stay on one temperature, would have it set on warm- but would fall to either COLD or HOT. wasn't a great shower, but made do. Mentioned it at checkout, and they said they would have it addressed right away. November 18, 2014
Rated 5.0 out of 5.0 by Always a pleasure to stay! I have stayed at this particular hotel in pretty much every season. The typical off season naturally tends to be a bit less expensive than the busy summer season, especially considering its great downtown locaiton. The cost no matter what the season though is always competitive. As a military member they also offer a discounted rate and are quite supportive of the CF. The fantastic location makes paying for the parking worthwhile as you can pretty much walk anywhere from the theater or to a great local pub or restaurant. My only less positive comment would be that the hotel itself is obviously out of date when it comes to the living areas of the hotel. That being said it is still well taken care of and enjoyable to stay! November 17, 2014
Rated 4.0 out of 5.0 by Good bang for your buck. I found my visit to your Hotel to be a pleasant experience. Your staff were both friendly November 17, 2014
Rated 3.0 out of 5.0 by comfortable and convenient Great location and great amenities. Front desk staff was great. Housekeeping was not quite up to par the first day, but was fine the second. Hoping it was just an anomaly. November 17, 2014
Rated 4.0 out of 5.0 by Great value and quiet Good value for Kingston, good view if looking at water. November 14, 2014
Rated 4.0 out of 5.0 by A Swell Hotel I stayed at the Holiday Inn Kingston-Waterfront in Oct. 2014, while attending Queen's U. class-reunion events. The hotel was clean and quiet, and the dockside view from my room was marvelous. November 11, 2014
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