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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.1

based on 862 reviews
86%
Recommend This Property

Ratings Breakdown

862reviews

  • 5 Stars
    435
  • 4 Stars
    233
  • 3 Stars
    87
  • 2 Stars
    62
  • 1 Stars
    45

Excellent location

By

May 18, 2017

club

Love the location walking distance to great cafes, really good restaurants and bars. Super comfy beds and choice of pillow firmness...quiet and well kept rooms.

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Well placed hotel

By

May 17, 2017

club

I stayed at this hotel on business for an extended period of time. The guest rooms are nice but the bathroom doors get in your way when you go use the facilities. However, my room was kept clean. The restaurant wait staff are excellent but the food we ordered took a bit longer than I expected, at dinner time, when the restaurant didn't appear to be all that busy. The parking rate is a bit steep, $17/day, considering IHG had my business for a good chunk of time.
I was there during the mayfly season so those little pests were all over the place but the housekeeping staff did a good job in cleaning them up.
This hotel is really well situated if you're visiting the downtown Kingston area as there are all kinds of restaurants, shopping and entertainment nearby.

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I could just relax

By

May 15, 2017

club

Everything was quick and smooth and I could just relax

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kingston holiday inn waterfront

By

May 11, 2017

club

great staff but expensive parking great location but basic accommodation and a bit pricey

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Convenient location

By

May 10, 2017

club

Clean hotel close to everything in downtown Kingston. Had a good experience with room service - yummy burger - and then a sleep in a comfy bed.

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Convenient for our activities in Kingston

By

May 06, 2017

club

We come to Kingston to see theatre at the Grand Theatre and the location of the hotel makes it an easy 5 minute walk away.

The stores we frequent are between the hotel and the theatre as is the Church we attend.

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Holiday Inn Waterfront - Kingston

By

May 06, 2017

club

Great downtown location; just off of Princess street.

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great location

By

May 06, 2017

Curious staff , great view , central location . This hotel has all that a business or leisure visitor needs.

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Water front Holiday Inn

By

May 02, 2017

club

Nice enough but dated. Needs some renovations. Friendly staff, the breakfast buffet was limited to what they served.

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Kingston

By

May 02, 2017

Overall, the staff (front desk, bar and restaurant, housekeeping) were excellent and friendly. This is a major factor when living in a "home away from home."
Beds comfortable.
Bathrooms terribly small and cramped. Dated.

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Great service

By

May 02, 2017

Beautiful location and very friendly staff made our stay very pleasant

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Disappointment

By

May 01, 2017

The recent stay at the waterfront hotel in Kingston was not up to the general experience we have had with Holiday Inns. The hotel is quite run down but the staff lived up to our expectations in dealing with our problems,

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