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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.1

based on 901 reviews
86%
Recommend This Property

Ratings Breakdown

901reviews

  • 5 Stars
    460
  • 4 Stars
    243
  • 3 Stars
    90
  • 2 Stars
    63
  • 1 Stars
    45

Comfortable bed and great service.

By

24 July 2017

club

excellent customer service!
was disappointed with the balcony : was a little dirty (due to the overabundance of spiders and webs). This did not deter our stay - part of nature

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Clean Comfortable Rooms great staff

By

24 July 2017

club

Great location for downtown Kingston, close to many shops and restaurants. Nice view of the lake from some rooms.
Front desk reception was very friendly and helpful with any inquiries.
Rooms are clean, spacious and beds are comfortable. Small balcony was nice but it was not very clean..had to wipe off chairs and 'sweep' away cobwebs to sit out.

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Good hotel; gym needs work

By

24 July 2017

This is my regular go-to get a any hotel. Great statf.

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Friendly and efficient front desk team

By

22 July 2017

club

Every transaction was handled really well. Thoughtful ( made some suggestions to us re:things to do) and fast ( we were always in a hurry!). Lots of smiles -thanks!

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excellent service bed very confo

By

22 July 2017

club

very lovely weekend ,Kingston is lovely,
Love being waterfront, and this is Kingston,
a lot to visit, a place also to relax.
the winery routes are very interesting.
Fort Henry is another nice place to visit,
the old prison now a museum,the tours at night,
lots of nice little boutiques.
The outside hotel pool is very well kept, there is
a lifeguard site.

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A room with a view

By

19 July 2017

club

This hotel was very comfortable and our room had a beautiful view on the Kingston harbor. Parking was a bit pricey for an exterior parking.

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Love to stay at Kingston

By

19 July 2017

club

We travel to Kingston at least once a year in the summer, and look forward to staying on the waterfront where all the activities and best bistro style dining is available. We stay at the Holiday Inn waterfront as a rule.

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Gutes Hotel in sehr guter Lage

By

16 July 2017

club

Das Holiday Inn entsprach meinen Erwartungen in Ausstattung und Qualität. Die Lage mit Blick auf den Hafen und See ist hervorragend. Das W-Lanist verbesserungswürdig.

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great place

By

14 July 2017

love this hotel great place great staff and always a nice location for Kingston..

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Canada Day 150

By

12 July 2017

Always a pleasure to stay at the Kingston downtown Holiday Inn

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Soccer tournament weeekend

By

12 July 2017

great hotel, good location, good amenities, rooms are slightly dated but clean and friendly staff

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Extras Not Included

By

12 July 2017

We knew prior to arriving, and stayed at this particular hotel based on availability and location, but were very disappointed with the extra charges for parking and that breakfast was not included, given the price of the room.

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