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Rated 4.1 out of 5 by 148 reviewers.
Rated 4.0 out of 5.0 by Comfortable; great service; and Pet Friendly! Comfortable rooms, now under renovation and as we stayed in one of the renovated rooms, looking forward to the future! and they are very pet friendly. Have stayed there in the past when traveling through Knoxville to Memphis...they even ask about the dog now! Great Service! September 1, 2014
Rated 5.0 out of 5.0 by Awesome traveling stop with 3 kids and dog I choose this property for I was traveling thru Knoxville with 3 children and dog. It did not disappoint! wonderful pool and pet friendly policy. The recently renovated rooms were beautiful and clean! Kids eat policy for breakfast was a wonderful surprise! Front Desk people were kind and prompt! August 27, 2014
Rated 5.0 out of 5.0 by Excellent room and location Excellent room and location. Close to a lot of shops and eateries. August 27, 2014
Rated 5.0 out of 5.0 by Great stay! I had a great stay and good night sleep. Look forward to passing through again soon! August 27, 2014
Rated 5.0 out of 5.0 by Renovations Hotel and Staff were excellent, even while being surrounded by major renovations. August 26, 2014
Rated 5.0 out of 5.0 by Renovations....No Problem Even in the middle of renovations, this is still a great place to stay. August 26, 2014
Rated 4.0 out of 5.0 by Very Clean Considering Hotel renovations going on the staff did what they could to make our stay as comfortable as possible for a person with a disability and his family. August 25, 2014
Rated 2.0 out of 5.0 by Old cluttered and confused This property is being remodeled There was no where to park and all a mess Good location but very dated building August 25, 2014
Rated 5.0 out of 5.0 by Remodeling is a nightmare Stayed at this motel before and it was excellent...this time had major remodeling going on, parking was a nightmare since Cracker Barrel and some travel group had large meetings going on.. Would stay there again after remodeling complete. One issue thought is the room T.V's do not offer Sport South (Braves) however the bar has Sports South T.V....rooms should have the same channels. August 24, 2014
Rated 4.0 out of 5.0 by Renovations yes, but still a great palce During a renovation period things can be messy, inconvenient, and disturbing. This property, while they are undergoing renovations, is still a great place to stay. From the courteous service at check in, to the well appointed rooms, the staff and management do everything to make a stay memorable and comfortable. The room was comfortable and clean. The common areas were comfortable, the pools and hot tub were well maintained. Thanks for taking the time and effort to make a guest feel good. August 22, 2014
Rated 5.0 out of 5.0 by Great service The remote control for the TV stopped working and it was fixed immediately. Loved the indoor/outdoor pool (except the air conditioning was a bit too cool). Very clean and comfortable room. August 21, 2014
Rated 4.0 out of 5.0 by Good Night's Sleep We were in Knoville for only one night and this HI property worked out well for us. The exterior is still under renovations, but the room was great. I would stay here again if I was unable to book downtown. The Cedar Bluff area is convenient to all of Knoxville. August 19, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and great staff! Visited hotel for a birthday party and had an awesome time. All staff we encountered were genuinely friendly and caring. Kids loved the indoor outdoor pool, food and service in bar were awesome....not what you expect from a hotel restaurant...nice wine list too! Only challenge was that they had some renovation at the entrance. Staff told us that would be done in a week or so and that the hotel was completely renovated. Rooms were very clean and comfortable. We will surely use this hotel again. August 19, 2014
Rated 5.0 out of 5.0 by Enjoyable night The first impression was not great due to the remodeling that was not quite finished. However, once inside, all areas were clean, modern and pleasing. The check in was easy and the clerks knowledgeable and helpful. Since I booked from an outside site, I was not identified as a rewards member, but that was not expected. The room was very nice and the bed was as comfortable as most 5 stars I have stayed in. The only disappointing thing was the breakfast buffet. The selection was small and not very appealing and the price was high. Since it was not included, we ate elsewhere. I highly recommend this hotel both for business or pleasure. August 18, 2014
Rated 4.0 out of 5.0 by Outstanding staff at check-in Expedite check-in by staff. The hotel was in renovation stage but hotel was very accoumadating due to this construction. August 18, 2014
Rated 5.0 out of 5.0 by SUPERB STAY!! We loved EVERYTHING about this hotel! From beginning to end, front desk to express checkout! GREAT, CLEAN ROOMS, pillow topper beds, nice bathroom w/ granite counter top! Restaurant/bar staff, excellent! Food great! I can't say enough! Location great also!! Starbucks across street!! Like I said, SUPERB!! I'll be back!! August 11, 2014
Rated 5.0 out of 5.0 by Great Service We stayed one night on a road trip. The staff was very welcoming, helpful and friendly. We ate in the restaurant because we arrived around 8pm and had a very good meal and the entertainment made it memorable and fun. Kudos to the restaurant staff, particularly Neil! August 11, 2014
Rated 5.0 out of 5.0 by Great place to stay - Nice, Clean Our department has stayed in many Holiday Inn in the past years all over Tennessee and this one has been one of the best ones - hands down when it comes to the rooms, their food and their customer service. Lucky for us this is the only one they have listed for us to use in Knoxville. August 8, 2014
Rated 5.0 out of 5.0 by Great staff! Really enjoyed my stay. Will Thomas at the front desk was very helpful, professional, and friendly. I would recommend this hotel, for sure! August 7, 2014
Rated 5.0 out of 5.0 by cedar bliff stay Excellent stay at the Cedar Bluff Knox Tn . Staff was very friendly. Room was clean and very well decorated.I was in Knoxville for a business meeting. The company i work for is looking to open an office in knoxville. We do financing for residental homes. I was well rested and ready to go thanks to my stay at the Cedar Bluff Holiday inn. August 7, 2014
Rated 4.0 out of 5.0 by room There was not an outlet close enough to the mirror on the bedroom wall so the 2nd person could use a curling iron because the 1st person was in the bathroom. There was no venting/fan in the bathroom- this can cause major milldew in the future July 28, 2014
Rated 2.0 out of 5.0 by Stay away until after renovations, then be cautious The hotel is undergoing a renovation. My room was supposedly already renovated, however, the furniture was still dated and the bed was ROCK hard. Good Luck. July 28, 2014
Rated 2.0 out of 5.0 by BAD EXPERIENCE VERY BAD , DUE TO STAFF AND CONSTRUCTION. WE STAYED THERE A WEEK LATER AS WE ALREADY HAD REVS. IT WAS WORSE THE SECOND TIME. July 25, 2014
Rated 3.0 out of 5.0 by 3 star - 1 the ball team tuck over the ho holiday inn the parents were drinking in the lounge. very loud and distracting the hot tub was cool and pool the kids was upset said that did not won't to come back July 24, 2014
Rated 2.0 out of 5.0 by Remodel of hotel going on, place was a mess Place was a mess, do not stay here until they get The place complete July 23, 2014
Rated 4.0 out of 5.0 by First time at a Holiday Inn Though we have never stayed at holiday inns in the past, this one was selected for a family reunion. We were a little concerned about the location but we enjoyed the stay and the comfort of the hotel. Would try another holiday inn in the future. July 23, 2014
Rated 4.0 out of 5.0 by Good customer service attentive, cleanly, friendly - easy to access from highway - starbucks coffee right around the corner! July 22, 2014
Rated 3.0 out of 5.0 by Inadequate A/C controls and worsening breakfast buffet Has been one of my favorite hotels but A/C controls inadequate. Breakfast buffet going downhill, less than warm, moist eggs, no corned beef hash, sausage over cooked. Bar operations still nice, and the reason I stop here. July 21, 2014
Rated 5.0 out of 5.0 by breakfast The hostess was so nice to accommodate our request that the television in the restaurant be turned off. There was good music already provided in the restaurant, and I didn't want competing noise from the television. I would like to request that grits be offered on the breakfast buffet, because, after all, Tennessee is in the south. July 21, 2014
Rated 5.0 out of 5.0 by Knoxville's Gem I have stayed in Knoxville many times but this is my first visit to this hotel. Though it is currently under remodeling, everything is neat, clean, and pleasant. July 21, 2014
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