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Rated 4.1 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Wonderful hotel and staff We stayed at this hotel before and was very well pleased with all the amenities especially having a restaurant on the premises. The food was excellent and the servers were very friendly. The rooms were very nice and liked having a refrigerator and microwave in the room. October 17, 2014
Rated 5.0 out of 5.0 by Great hotel The staff was wonderful. While checking in, I asked about directions to a nearby location, and they printed them out for me before I finished the check-in process. The next day my wife asked Tiffany at the front desk about transportation on Saturday morning--a football game day--from downtown near the stadium back to the hotel. Tiffany gave her the number of a cab company, but was so concerned about my wife's safety that she gave her a card with her home phone number and told her to call if she was in trouble. We thought that was service beyond anyone's expectation. I had to show a DVD as part of a banquet on Friday night, and Matt and the whole staff were extremely helpful in making sure that all the technology worked properly. We also liked the pet policy, It was great to be able to bring our elderly cat with us. All the staff was outstanding. Couldn't have asked for a better experience. October 8, 2014
Rated 5.0 out of 5.0 by Football / Reunion Weekend Excellent all areas good, will come back again Staff excelled in all areas October 8, 2014
Rated 5.0 out of 5.0 by Clean and great service. very nice experience. I would definitely revist this same location. October 6, 2014
Rated 4.0 out of 5.0 by business visit nice hotel but hot tub was down when I was there. hot breakfast was fantastic. nice hotel. October 5, 2014
Rated 5.0 out of 5.0 by Great overall stay! From the moment I walked in to the lobby, I could tell I was going to enjoy my stay. The room was clean and up to date. The lounge was relaxing. The amenities all met or exceeded my expectations. I will definitely stay here again! October 2, 2014
Rated 5.0 out of 5.0 by Great room and service Property was clean and service was great. Bed was comfortable. Bathroom very well lite and clean. The room had plenty of room. The staff was very nice and accomdating September 30, 2014
Rated 4.0 out of 5.0 by Nice but close to interstate This is a very nice Holiday Inn, but beware that it is very close to the interstate and noise may be a factor. I thought it might keep me awake, but the bed and pillows were so comfortable that I had no problem sleeping. Surprised that the bathroom only had a shower (no tub). That's not a problem for me, but may be for other guests. Also note that this Holiday Inn has rooms that allow pets. Great for pet owners, but necessary for pet owners to keep their dogs from barking. Very nice pool (indoor/outdoor pool), and adequate fitness center. Traffic when leaving the hotel in the afternoon may be a problem since it's on a very busy road and it's hard to get out to turn left. Overall, though, this is a very nice Holiday Inn and the staff is very friendly and welcoming. September 28, 2014
Rated 5.0 out of 5.0 by Resturant service need work the resturant service needs work staff was very slow at getting food out and making sure it was warm. September 17, 2014
Rated 4.0 out of 5.0 by Great Stay Out overall stay was very nice. The staff was extremely friendly and the rooms were clean. We were in town for a youth soccer tournament and there were quit a few participants at the hotel as well. The staff did a wonderful job making everyone's staff enjoyable. September 17, 2014
Rated 5.0 out of 5.0 by Wonderful stay Wonderful recently renovated facility and great staff. Very accommodating for our players that were there as well as my dog that I brought with me. Would certainly stay here again in the future. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This is one of my favorite hotels! I always feel safe and comfortable. It feels like home. Wonderful bed, friendly staff that is always looking to help. September 14, 2014
Rated 5.0 out of 5.0 by Love the bar and dancing Great hotel-really nice rooms, updated, super comfortable beds, new carpet. Love spending night here when in town-hot tub and pool is great. Then after refreshing shower, head to bar for some dancing and a few drinks, maybe some easy bar food. Great location, close to shopping and really nice restaurants. September 8, 2014
Rated 5.0 out of 5.0 by Exceptional Service by Staff I asked for assistance in understanding the bus schedule for my trip to Nashville and Matt helped me understand where to stop and pick up each bus based on my stops throughout the week. I was provided exceptional service when asking for extra towels, wake up call and inquired about the use of the business center. September 6, 2014
Rated 5.0 out of 5.0 by Great Place to Stay This location is extremely nice and has been renovated. The rooms are beautiful, the beds are fantastic, and the restaurant had excellent food. My stay for great and the staff were above and beyond helpful. Matt at the front desk, Monica the Server and Journee who also worked in the restaurant. Great Job and Team work September 5, 2014
Rated 5.0 out of 5.0 by Friendly staff and nice hotel This hotel is currently under renovations (fall of 2014) and that detracts some, however, the rooms are comfortable, the staff is friendly and readily available to help and assist. The lobby is beautiful! For the price, you can't beat! The fitness center and pool are also a great way to relax. I also saw they are working on putting in a basketball gym as well, I am excited to return and play while on business trips after hours! September 4, 2014
Rated 5.0 out of 5.0 Great stay Great hotel. Right by Starbucks and the interstate, clean rooms and public spaces, and large parking lot. Only downside is that the hotel was undergoing an exterior renovation...but that's common and I didn't hear any noise from the construction workers. September 4, 2014
Rated 5.0 out of 5.0 by Our stay The hotel has a lot of work going on and it was hard to find our way to the front desk. But it looks great inside and the staff were very friendly. We were give a room close to the pool and that was wonderful to be close. The room was clean and comfortable, we did have a hard time finding out what restaurants were close by or who would deliver to us. We finally just go out and drove around till we found one. Over all it was a good stay and we will stay again. September 3, 2014
Rated 1.0 out of 5.0 by Cedar Bluff Holiday Inn staff was fine, room was below par, several items were not in working order. The hotel is recently renovated but it is an old hotel. This one is hard to polish up. September 2, 2014
Rated 4.0 out of 5.0 by Comfortable; great service; and Pet Friendly! Comfortable rooms, now under renovation and as we stayed in one of the renovated rooms, looking forward to the future! and they are very pet friendly. Have stayed there in the past when traveling through Knoxville to Memphis...they even ask about the dog now! Great Service! September 1, 2014
Rated 5.0 out of 5.0 by Awesome traveling stop with 3 kids and dog I choose this property for I was traveling thru Knoxville with 3 children and dog. It did not disappoint! wonderful pool and pet friendly policy. The recently renovated rooms were beautiful and clean! Kids eat policy for breakfast was a wonderful surprise! Front Desk people were kind and prompt! August 27, 2014
Rated 5.0 out of 5.0 by Excellent room and location Excellent room and location. Close to a lot of shops and eateries. August 27, 2014
Rated 5.0 out of 5.0 by Great stay! I had a great stay and good night sleep. Look forward to passing through again soon! August 27, 2014
Rated 5.0 out of 5.0 by Renovations Hotel and Staff were excellent, even while being surrounded by major renovations. August 26, 2014
Rated 5.0 out of 5.0 by Renovations....No Problem Even in the middle of renovations, this is still a great place to stay. August 26, 2014
Rated 4.0 out of 5.0 by Very Clean Considering Hotel renovations going on the staff did what they could to make our stay as comfortable as possible for a person with a disability and his family. August 25, 2014
Rated 2.0 out of 5.0 by Old cluttered and confused This property is being remodeled There was no where to park and all a mess Good location but very dated building August 25, 2014
Rated 5.0 out of 5.0 by Remodeling is a nightmare Stayed at this motel before and it was excellent...this time had major remodeling going on, parking was a nightmare since Cracker Barrel and some travel group had large meetings going on.. Would stay there again after remodeling complete. One issue thought is the room T.V's do not offer Sport South (Braves) however the bar has Sports South T.V....rooms should have the same channels. August 24, 2014
Rated 4.0 out of 5.0 by Renovations yes, but still a great palce During a renovation period things can be messy, inconvenient, and disturbing. This property, while they are undergoing renovations, is still a great place to stay. From the courteous service at check in, to the well appointed rooms, the staff and management do everything to make a stay memorable and comfortable. The room was comfortable and clean. The common areas were comfortable, the pools and hot tub were well maintained. Thanks for taking the time and effort to make a guest feel good. August 22, 2014
Rated 5.0 out of 5.0 by Great service The remote control for the TV stopped working and it was fixed immediately. Loved the indoor/outdoor pool (except the air conditioning was a bit too cool). Very clean and comfortable room. August 21, 2014
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