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Rated 4.2 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Clean room, pet friendly. With the exception of a poorly prepared/tasting late night dinner ordered from the hotel restaurant, everything great. November 12, 2014
Rated 5.0 out of 5.0 by Clean room, great service Convenient location, accepts pets, accommodated our request of 1st floor, convenient to the exit, friendly staff November 10, 2014
Rated 5.0 out of 5.0 by Nice people, good location and nice facility The staff was nice and helpful. Not far from places to eat, shop and go to the movies. The facility was clean. This was very important to me. November 10, 2014
Rated 5.0 out of 5.0 by Great facility with excellent staff! The front desk personel were great and set the tone for the stay. The room was the cleanest of any chain that we have stayed in this past year. I happily recommend this facility to other travelers. November 3, 2014
Rated 3.0 out of 5.0 by overall good Only problem is that this hotel is supposed to have just been renovated but you really can't tell that. The beds are like sleeping on concrete. Not much rest here. . November 2, 2014
Rated 5.0 out of 5.0 by Football weekend Came for the Chattanooga game, had a great time. They have renovated the hotel since we last stayed, and the suite we stayed in was fantastic. The shuttle to /from the stadium is great - don't have to worry about parking or driving after a couple adult beverages! October 30, 2014
Rated 5.0 out of 5.0 by Great Stay! Stayed here on business, they just completed a major renovation and you can definitely tell. I stayed in a handicap accessible room, which was HUGE - tons of space to relax. Staff was very helpful in getting me directions to my business engagement, and offered a great lunch tip (Archers BBQ - it was awesome!) I would also recommend grabbing a bite at their restaurant/bar. The eggplant caprese was so good that I went back to my room and ordered another one from room service! Definitely will be back. October 30, 2014
Rated 5.0 out of 5.0 by Awesome Location and Great Service! We stayed at this location for a UT football weekend. The rooms had recently been renovated and were very clean. The staff was amazing, everyone from the front desk, cleaning crew and restaurant staff. The buffet breakfast was excellent. The price for a football weekend was reasonable, especially to be so nice. They have a bar called Gibby's. It was always crowded and happening. I didn't venture in but I could see people enjoying themselves. I highly recommend the Holiday Inn Cedar Bluff!!! October 30, 2014
Rated 1.0 out of 5.0 by Filthy Room This is a second attempt to post a review. My first attempt wasn't posted and I didn't hear from the hotel. If you're looking for a filthy room after a long drive this is the hotel for you. My wife & I were assigned a pet friendly room -- although we don't travel with pets -- and our room included an abundance of pet hair in the carpet and fleas in the bed. We discovered the latter after retiring for the evening around 11:00. We contacted the duty manager and Chris assigned us another room and even helped us move. She said she'd discount the room and leave us a note at the front desk the next morning outlining how Holiday Inn would make the matter right. The discount turned out to be a measly 22% -- we were expecting at least 50% -- and she failed to leave a note. We'll never stay here again... October 29, 2014
Rated 5.0 out of 5.0 by Great pet-friendly hotel This is one of the few clean hotels that will accept larger dogs on the I-40 route. October 29, 2014
Rated 5.0 out of 5.0 by Service was great Front desk was helpful with getting me late night snacks October 28, 2014
Rated 1.0 out of 5.0 by Filthy Room If you like to end a long day of driving by checking into a filthy room this is your hotel. My wife & I were treated to a pet-friendly room -- although we don't travel with pets -- that was equipped with fleas in the bed and pet hair on the floor. So at 11:30 pm the duty manager, Chris, found us another room, albeit smaller, and told us she'd discount our room and leave us a note at the front desk letting us know what she'd done to make things right. The room discount was a whopping 22% (pathetic) and she failed to leave a note. We'll never stay here again... October 27, 2014
Rated 1.0 out of 5.0 by Beware Groups Booking Events We spent the weekend at the hotel as a part of a group attending a seminar. We were informed that breakfast was included in our room rate by our host. However, when we checked in we were told that breakfast was not included. Our host had an email from the hotels events booking employee that breakfast was included, but the hotel would not honor that email I have tried to reach out to the manager, Rhonda Hartman, but she has not returned my phone call. I attend events in Knoxville 2-3 times per year, but will absolutely not stay at this hotel in the future. Seems like a shame to lose a recurring guest over a couple of breakfasts. October 27, 2014
Rated 5.0 out of 5.0 by Great Experience Very neat and clean facility. Professional and pleasant staff. I will stay there whenever I am in the area. Great restaurant with good service and great food. October 27, 2014
Rated 4.0 out of 5.0 by Great Price and nice service. We stopped at this location overnight while driving from Raleigh to Nashville. The room was recently remodeled, and there were a mistakes in the tile and wallpaper. However, the room was very clean. The bed was a little firm for my taste, but we slept well until the housekeeping crew held a meeting in the hallway just outside our door in the morning. Still, the price was excellent for a quick overnight stay. October 25, 2014
Rated 4.0 out of 5.0 by Consistent value I have stayed at this Holiday Inn several times now when I am in the area. I was a little concerned at first because some reviews had complained about the construction. However, my stays have found that the location is very accessible and the hotel appears to be clean and well run. October 23, 2014
Rated 3.0 out of 5.0 by Hotel OK, but skip the Restaurant! May have just been the night we stayed...but took an hour and a half in the restaurant/bar for just a club sandwich and salad. Server was ok, but just took forever to eat. AND wasn't that great. October 22, 2014
Rated 4.0 out of 5.0 by Good place to land Older property going through renovation. The door key did not work delaying entry after a long day. Once in the room, very quiet in spite of a big football weekend crowd. Room was fine and bed comfortable. Would stay here again. October 22, 2014
Rated 4.0 out of 5.0 Friendly attentive staff Stayed here one night while on business. Found the hotel to provide a good standard of accomodation. October 19, 2014
Rated 5.0 out of 5.0 by Wonderful hotel and staff We stayed at this hotel before and was very well pleased with all the amenities especially having a restaurant on the premises. The food was excellent and the servers were very friendly. The rooms were very nice and liked having a refrigerator and microwave in the room. October 17, 2014
Rated 5.0 out of 5.0 by Great hotel The staff was wonderful. While checking in, I asked about directions to a nearby location, and they printed them out for me before I finished the check-in process. The next day my wife asked Tiffany at the front desk about transportation on Saturday morning--a football game day--from downtown near the stadium back to the hotel. Tiffany gave her the number of a cab company, but was so concerned about my wife's safety that she gave her a card with her home phone number and told her to call if she was in trouble. We thought that was service beyond anyone's expectation. I had to show a DVD as part of a banquet on Friday night, and Matt and the whole staff were extremely helpful in making sure that all the technology worked properly. We also liked the pet policy, It was great to be able to bring our elderly cat with us. All the staff was outstanding. Couldn't have asked for a better experience. October 8, 2014
Rated 5.0 out of 5.0 by Football / Reunion Weekend Excellent all areas good, will come back again Staff excelled in all areas October 8, 2014
Rated 5.0 out of 5.0 by Clean and great service. very nice experience. I would definitely revist this same location. October 6, 2014
Rated 4.0 out of 5.0 by business visit nice hotel but hot tub was down when I was there. hot breakfast was fantastic. nice hotel. October 5, 2014
Rated 5.0 out of 5.0 by Great overall stay! From the moment I walked in to the lobby, I could tell I was going to enjoy my stay. The room was clean and up to date. The lounge was relaxing. The amenities all met or exceeded my expectations. I will definitely stay here again! October 2, 2014
Rated 5.0 out of 5.0 by Great room and service Property was clean and service was great. Bed was comfortable. Bathroom very well lite and clean. The room had plenty of room. The staff was very nice and accomdating September 30, 2014
Rated 4.0 out of 5.0 by Nice but close to interstate This is a very nice Holiday Inn, but beware that it is very close to the interstate and noise may be a factor. I thought it might keep me awake, but the bed and pillows were so comfortable that I had no problem sleeping. Surprised that the bathroom only had a shower (no tub). That's not a problem for me, but may be for other guests. Also note that this Holiday Inn has rooms that allow pets. Great for pet owners, but necessary for pet owners to keep their dogs from barking. Very nice pool (indoor/outdoor pool), and adequate fitness center. Traffic when leaving the hotel in the afternoon may be a problem since it's on a very busy road and it's hard to get out to turn left. Overall, though, this is a very nice Holiday Inn and the staff is very friendly and welcoming. September 28, 2014
Rated 5.0 out of 5.0 by Resturant service need work the resturant service needs work staff was very slow at getting food out and making sure it was warm. September 17, 2014
Rated 4.0 out of 5.0 by Great Stay Out overall stay was very nice. The staff was extremely friendly and the rooms were clean. We were in town for a youth soccer tournament and there were quit a few participants at the hotel as well. The staff did a wonderful job making everyone's staff enjoyable. September 17, 2014
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