 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Open Gallery
Awesome stay
ByIsleboi808
May 18, 2022
The bed was comfortable and the service was great. Lots of amenities and excellent night atmosphere
My 2 day stay at this hotel
Byjmully04
May 17, 2022
Mainly good review but for the price it could be better. Unanswered noise complaint outside of my door. No vending machine on my floor. People smoking right at entrance where we had to come in at. Room was clean, big tv nothing broken, great location amazing breakfast
Bad experience
ByDanny
May 11, 2022
No breakfast included fridge kept kicking on and off beside. A door kept smelling smoke.
Comfortable and friendly
ByDiane1970
May 08, 2022
Very clean. Staff was friendly and helpful. Our television did not work which we realized when we were partially unpack and we were immediately moved to another room. Staff helped us with luggage. We also found the pet set up was very convenient. Will recommend to others.
Nice location, friendly staff
ByKrista10
May 02, 2022
This hotel was in a great location - only a few minutes from downtown Knoxville/Market Square. It has lots of local and chain restaurants nearby. I was in town visiting my daughter who is a student at the University of Tennessee, and it was very convenient for both of us.
Bed was a lite too firm.
ByA1404
April 27, 2022
Was not greeted as an IHG member of Diamond member.
Overall room and hotel were very clean and professional.
Would recommend
Not bad
ByDTSD
March 24, 2022
The room was clean but not stocked with regular coffee. We also ran out of toilet tissue and had to request towels since we were only provided two for a three night stay. The ice maker in the fridge made ice very slowly — only a few cubes per hour and there is no ice machine, so we bought ice. The front desk and cleaning staff were super nice. The location is right off the interstate, so there is road noise.
Mediocre place
By
March 07, 2022
This hotel appears to have been a really nice convention center at one time. The property appears to have undergone some updates but does not have the latest amenities in the rooms. The pullout sofa was a twin sized bed that was not comfortable. The room/bathroom all appeared clean. If you want a room on the main floor, keep in mind that is actually the 2nd floor, you would have to ride the elevator down to the first floor. This is not a bad hotel but I would prefer a different atmosphere than this one has to offer.
Food is horrable.
Bygaryshust1234
January 04, 2022
Hair in bathroom, restaurant is so bad, after hour of waiting time i had steak the Worthest steak in my life
My favorite pit stop
ByVree
December 20, 2021
I’ve been staying here every time im on a road trip and always had a seamless experience. I’ve yet to use all the amenities but I love that the rooms are always clean and pet friendly.
Unfortunate location
ByNurse
December 18, 2021
Traffic noise was more than conducive to rest. Commode overflowed. Staff did move quickly after plumbing issue and we appreciated that.
great breakfast service
Byget lost
December 16, 2021
You would get much better ratings if you didn't charge so much for pets.