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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 686 reviews
89%
Recommend This Property

Ratings Breakdown

686reviews

  • 5 Stars
    438
  • 4 Stars
    150
  • 3 Stars
    39
  • 2 Stars
    35
  • 1 Stars
    24

Nice place for a wedding near by

By

2017 七月 19

club

We loved the bar, only wish it was open earlier and longer. Service was awesome at the bar. The pulled pork nachos are also a must. We enjoyed having a pool, bar, and basketball court to continue the party after the wedding.

Beds were comfortable, room was clean. Shower had nice pressure. Our ac did leak water all over the carpet which was not cool, and the wifi was a bit weird to get on and stay on.

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Unexpected Stay

By

2017 七月 19

platinumelite

We were there in Knoxville for a funeral and due to my earlier stays while working, now retired; I chose to stay at this property. My stays were always nice, quiet and the staff is great.

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Okay

By

2017 七月 17

I would recommend this hotel for its convenience and comfort. The reason I rate things just fair was based on my individual situation. We checked in on Thursday and nobody ever emptied our trash or checked our room. The room was clean when we checked in. We were part of a wedding and were assigned at the opposite end of the rest of the party. I used my IHG points for 2 nights and signed up for certain amenities and none of them were honored and they told me to contact IHG myself. We were there for a wedding and it was a weekend and they stopped serving food at 10pm and when we tried to place an order at 9:55 (late arrival) we couldn't. There was no recognition for IHG Club Members

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Clean and comfortable

By

2017 七月 15

Nice hotel with friendly staff. Room was clean and bed was comfortable.

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Excellent Service

By

2017 七月 14

club

Everyone at the hotel were extremely friendly and professional. I was very impressed with this hotel. I will be staying here in the future every time I am in Knoxville from now on.

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Comfortable and Curtious

By

2017 七月 12

club

There was a very comfy bed and a curtious, efficient and friendly front desk attendant upon our arrival. The gym facilities were nicely appointed and the pool looked inviting although we were unable to take advantage of it due to time constraints.

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Wonderful front desk staff

By

2017 七月 10

club

When we walked in, we were greeted and immediately taken care of. Of note, there was a gentleman there who had obviously come to the wrong Holiday Inn and the staff was working diligently to make sure he got to the right one....they impressed me with that. The room was cozy and the bed was very comfortable. I noted that I didn't sleep well, but that is not because of the bed or the room itself, I just don't sleep well. I would highly recommend this Holiday Inn.

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Lovely Hotel

By

2017 七月 08

club

This was a very lovely Hotel,
it was a great place to stop over, making reservations was very easy and check in was excellent. breakfast wonderful
I certainly would suggest this hotel to any traveler either
business or personnel

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Semi-Reasonable

By

2017 七月 07

club

After many years absence, some things change and some remain the same.

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Clean room

By

2017 七月 07

club

The room was nice and we enjoyed the stay. We slept good and the kids enjoyed their stay. The only problem was the wait time when eating breakfast. Waitress hardly ever came by. It was very frustrating.

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Everything was great

By

2017 七月 06

club

We were there for a wedding and everything was great. I wold definitely stay in Holiday Inn hotel again.

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Great Experience

By

2017 七月 06

club

The rooms were clean, staff gave excellent customer service, food was wonderful, could not have asked for better accommodations.

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