Rated 4.3 out of 5 by 455
Rated 5.0 out of 5.0 by Ken430TX Nice Location
This is a convenient location. The hotel is clean, the staff friendly and helpful, and the rooms comfortable. What more could one ask for?
June 14, 2016
Rated 5.0 out of 5.0 by bgjorgydvm A fun and comfortable stay
This well appointed Holiday Inn is easily accessed at Exit 378 Interstate 40. The room was spacious clean and comfortable although I would have preferred more lighting in the work area. We had a light dinner in the lounge and it was an enjoyable experience as it was a Thursday which is "Dance Night." I recommend this property.
June 13, 2016
Rated 3.0 out of 5.0 by RFGE Unpleasant stay
Dear hotel team,
usually, I do not write reviews since in general IHG hotels do a good job. In this case I make the exemption from the rule. This is what I would like to criticize in order to give you the chance to improve
- Coffee machine was not cleaned and there was still a moldy coffee pad in there
- The bath room (especially the shower) was not cleaned on a daily basis
- no recognition as a IHG rewards member
- very slow wifi and poor connection
- bathroom amenities not replenished
I do not want to make a big deal of the last three issues but the first two a major enough that I will not consider your hotel again.
June 13, 2016
Rated 4.0 out of 5.0 by Dawg88 Excellent Service.
I have stayed at this hotel many times in the past. This particular visit I was placed in a handicapped room at the end of the hall by the back entrance. The room was fine except for the fact I was not handicapped. The hotel was not full and I could have been placed in a different room. I'm sure had I asked I would have been relocated. I didn't ask because I was tired and wanted rest right away. The bathroom was diffuclt to use when you are not handicapped. In addition, the noise from the back entrance was annoying. Why would they assign a handicapped room when other rooms were available? It will make me reconsider on my next visit.
June 9, 2016
Rated 5.0 out of 5.0 by US Traveler 7 Easy stay for a quick pass through
If you're looking for a comfortable and clean hotel, think about the Knoxville Holiday Inn. We stayed on a quick pass through when moving cross-country and it was an easy and good experience. The staff were friendly, room clean and tidy, and we could get some good rest before heading out for our next leg. If we're back in the area we'd think about staying here again.
June 6, 2016
Rated 5.0 out of 5.0 by Kenny4309 NIce place to stay
Although it was a short stay, the staff got us in and out with no problems. This is a good place to stay around Knoxville. It is a little far from places, but We were just passing through, so it was perfect.
May 31, 2016
Rated 4.0 out of 5.0 by mikeyrocks21 very confortable and good shutlle bus service
very friendly and very comfortable.
the shuttle bus is very helpful if you don't drive.
May 27, 2016
Rated 5.0 out of 5.0 by Florida or bust Great place
Wonderful gem of a place. Couldn't have been happier. Reviews were helpful. Excellent value for the money. Staff amazing. Clean, neat, comfortable.
May 25, 2016