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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
88%
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整體經驗

4,4

根據 1864 評論
88%
推薦此物業

Ratings Breakdown

1864評論

  • 5 星級
    1237
  • 4 星級
    368
  • 3 星級
    104
  • 2 星級
    80
  • 1 星級
    75

Hotel has potential to be great!

By

ottobre 21, 2021

platinumelite

I was disappointed in this hotel for several reasons but would like to hope my experience was just a bad one and things will improve as they were very busy during our stay! The rooms could use a deep clean, as there was a lot of dust on the base boards, on the coffeemaker, etc. Our first room had problems with the heating/cooling system and stayed at 70 degrees, which was unacceptable so we had to switch rooms. Not to mention the chair was broke as well. The maintenance man was great and offered to find us a new room. Now, the next room was better. We were able to adjust the thermostat and the office chair was not broken! However, the television in the new room was half the size of the one in the first room. The bed was comfy and the restaurant/bar was nice to have onsite. The pool area is big and has a lot of potential but it was freezing in the pool area so it made it hard to enjoy. I did love how the pool was both indoor and outdoor. They did offer a shuttle service, which we had fully expected to take advantage of but we were simply wiped by the time we got there and had to move rooms. I may or may not stay here again, probably would not be my first choice.

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The Best stay in Knoxville

By

ottobre 17, 2021

club

The Best stay in Knoxville for my family and our dogs!!!The customer service staff are always friendly and helpful.
The staff in the restaurant was great and attentive to all of our needs!!!
Will always here while in Knoxville.

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Nice Place

By

ottobre 16, 2021

club

Check it out, Lots to do, will stay here again. The price is reasonable, bathrooms are nice.

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Tiffany at front desk

By

ottobre 14, 2021

club

She was so accompanying and full of energy. Very welcoming

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Comfortable bed, friendly staff

By

ottobre 14, 2021

club

9 to 10 on the scale
Staff was helpful with making our stay enjoyable.

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The greatest staff ever.

By

ottobre 10, 2021

with a day that we all had this day, and the lost of are friend Richard Cordell, i have never had the entire staff be so understanding of the lost of a friend this day on a motor bike ride to the dragon trail this day. From all of us from Oklahoma Thank you so very much from the bottom of are hearts. Terry, Chris, Ronnie, Roger, Bob, Rich,Trent.

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Great service and clean

By

ottobre 08, 2021

platinumelite

Lady at check in very knowledgeable and helpful
Gave directions to room, restaurant, bar, parking
Room easily accessible and close to restaurants and parking
Room clean and quiet and had pleasant smell and well lighted
Had breakfast there, good selection and easy access
Food was well prepared and appealing
Waitress was very knowledgeable and helpful
Overall experience was great

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Okay

By

ottobre 07, 2021

club

Dated furniture and fixtures! Bathroom is in need of deep cleaning, to remove mold!
Needs better insulation for noise reduction!
Otherwise clean , service is excellent as was Breakfast!

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comfortable stay

By

ottobre 06, 2021

platinumelite

great check-in staff; was there to help resolve issue of Dining facility. staff provided list of attractions to go visit

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Clean! Friendly

By

ottobre 06, 2021

club

We will definitely stay at the Cedar Bluff Holiday Inn next time we are in town!

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Quick Stop

By

ottobre 04, 2021

Great for a quick stop in. Check in process was quick and rooms are overall clean. Needs some updates and beds were not the best but it worked

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Great location, value and staff!

By

ottobre 03, 2021

club

Great place to stay, reasonable, and the staff was super!

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