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Rated 4.0 out of 5 by 210 reviewers.
Rated 1.0 out of 5.0 by Horrible Experience This hotel completely ruined my day and it happened to be my wedding day!!! staff was very rude, sarcastic, unhelpful and we waited 2 hours in the lobby while our rooms were SUPPOSED to be getting cleaned.. I cannot believe how unprofessional everyone was and how careless the staff was. DO NOT STAY HERE July 21, 2014
Rated 2.0 out of 5.0 by Customer Service I felt that the Gentleman who checked us in needs a class in Customer Service, I felt he was very rude. there was a line to check in. It took me over 30 minutes to check in July 17, 2014
Rated 1.0 out of 5.0 by Overcharged I was overcharged on the price quoted and we had to leave, but they would not give us any credit back. We did not stay. July 15, 2014
Rated 4.0 out of 5.0 by Good Value for Price Holiday Inn La Mirada is a good, substantial, and American place to stay. All you need is here and things are pleasant. July 10, 2014
Rated 5.0 out of 5.0 by A very pleasant stay I arrived tired and bothered and disappointed that the hotel was not in the location i expected, but the staff went out of their way to help us get to where we needed to go. I can't thank them enough for helping to turn around what could have been a very disappointing few days. The hotel was very comfortable and clean. What a difference it can make when the staff are helpful and willing to go the extra mile. The gentleman that drove the courtesy vehicles were very pleasant, cheerful and helpful, they do a great job. Our stay ended up being a very enjoyable time at the Holiday Inn. July 6, 2014
Rated 2.0 out of 5.0 Staff training approve your staff customer service skills and standards July 3, 2014
Rated 2.0 out of 5.0 by Don't set your expectations too high It's always good to check online and see photos, as well as amenities of a hotel before booking. In this case - didn't help as we were not provided accurate information. We were informed there would be things that weren't there, as well the hotel rooms are not upgraded or even kept up in functionality. I don't recommend staying here until they upgrade this hotel. The staff is probably the only good thing about the hotel, which is the only reason we didn't leave and go somewhere else. July 1, 2014
Rated 4.0 out of 5.0 by Great staff I have stayed here several times for business and during one specific stay I was very ill and the staff was attentive and helpful and directed me to an urgent care center, checked on me daily etc... Excellent service! June 30, 2014
Rated 5.0 out of 5.0 by satifactoria mi estadia un servicio de calidad y un buen precio a demas de sus habitaciones limp[as y las desayunos y botanas completas tiene mucha variedad en sus desayunos June 28, 2014
Rated 5.0 out of 5.0 by Great Experience From the moment of arrival until departing - each and every staff member was welcoming - courteous - and friendly - Would return for each trip June 28, 2014
Rated 4.0 out of 5.0 by reasonably priced! Overall we had a good time. room was clean and staff was courteous. June 25, 2014
Rated 4.0 out of 5.0 by hotel comodo no centrico Puesto que mi tour por el Gran Cañon del Colorado empezaba en este hotel, tuve que reservar una noche allí. Se trata de un hotel poco centrico, pero muy cómodo y con desayuno. El personal muy amable, hablaban español y la habitación estaba bastante bien. June 25, 2014
Rated 5.0 out of 5.0 by Great Home away from Home Love everything about my stay at this hotel location June 24, 2014
Rated 5.0 out of 5.0 by Trip Report of Holiday Inn La Mirada Experience It was very comfortable staying at Holiday Inn La Mirada for about a month. La Mirada City, where the hotel is located, is very quiet and safe residential area. Holiday Inn La Mirada is well equipped hotel, which has a lot of great services. Of course, stay rate is reasonable price.Washing machine and dryer provided are useful for long-term guests. The hotel has a transportation service from the hotel to various places like shopping plazas, and even to the California Disneyland (about 30 minutes by car). All hotel staff are very kind, including staff in charge of breakfast and transportation service and room maids. The surrounding environment is quiet; there are hamburger shops and many restaurants nearby.There is a plaza in ten minutes by car, many restaurants, supermarkets, and banks; it is very convenient. Holiday Inn La Mirada is welcoming to Japanese guests and others from different countries. I think It is very convinient to visit to the Disneyland from there. This is my impression through my expreince while I was staying there. I would like to stay Holiday Inn La Mirada again when I visit the area. June 23, 2014
Rated 5.0 out of 5.0 by Excellent!!! Very impressed with the professionalism of all the employees (staff), the hotel itself, would highly recommened this hotel to business, leisure and anyone else travelers......very well done....GREAT JOB!!!! June 20, 2014
Rated 4.0 out of 5.0 by Great Service, but rooms are rundown The customer service was great, the hotel is old and the rooms are rundown and bathroom toilet was dirty. June 19, 2014
Rated 5.0 out of 5.0 by great staff front desk staff was excellent the lady helping did everything in her power to make sure my stay was excellent. June 17, 2014
Rated 5.0 out of 5.0 by Great Service Comfortable room great and helpful front desk staff told us all the cool beaches and locations around. The room was a smoking room but could not really tell because of the freshness. June 16, 2014
Rated 4.0 out of 5.0 by Great place to stay Rooms and hotel are up to date, clean and comfortable. Staff was very friendly. For the price, breakfast should have been included and is pricy on its' own. We would stay here again. June 12, 2014
Rated 5.0 out of 5.0 by Pleasant stay The hotel in general was great. We encountered a couple of things. The bed was very soft and my hubby couldn't sleep. We set the climate control before we went to bed and somehow in the middle of the night it would go up so it got uncomfortably hot. June 10, 2014
Rated 5.0 out of 5.0 by awesome service and comfortable i loved my stay at the holiday inn and would recommend this hotel to all family and friends June 9, 2014
Rated 5.0 out of 5.0 by Convenient location in La Mirada The shuttle service was great which met my needs for my short stay. The staff members were friendly and approachable. Location is perfect too being near the I-5 fwy and famous attractions nearby. June 6, 2014
Rated 5.0 out of 5.0 by EXCELLENT CUSTOMER FRONT DESK SERVICE!! Time after time we stay at this Holiday Inn in La Mirada and EVERYTIME THE FRONT DESK STAFF IS INCREDIBLY HELPFUL AND WONDERFUL TO MY SON & I !! The once again stand outs at the FRONT DESK are: JUSTIN, PAUL AND ADRIANA. :) The Holiday Inn Corporation is lucky to have them as employees and they are an asset to the company!!! Hands down this HOLIDAY INN IS THE BEST GOING ABOVE AND BEYOND TO ASSIST THE HOTEL GUESTS IN HAVING A WONDERFUL EXPERIENCE WHILE THEY ARE STAYING AT THIS HOTEL. :) June 4, 2014
Rated 5.0 out of 5.0 by Staff Please let your staff know how much I thought of their excellent service. Sometime it seems to be a lost art and then you find it again. June 3, 2014
Rated 5.0 out of 5.0 by Great stay, great proce! The rooms are a little bit outdated but overall the hotel service is great! June 2, 2014
Rated 5.0 out of 5.0 by Great location and comfortable stay We are Biola parents and this hotel is conveniently located, comfortable, clean and reasonably priced. Although it's near the freeway, we find it quiet at night. The staff has been extraordinarily helpful and friendly with us. We are never disappointed with our stay here. We also eat at the Elephant Bar, just a walk across the street. June 2, 2014
Rated 5.0 out of 5.0 by Second Visit This was my second visit to this hotel and I found my first experience was no fluke! The staff is professional but personable and humorous. An excellent location with restaurants within walking distance and an interstate within visual range. The rooms were comfortable and clean although we had some damaged furniture in our room. This was not a deal breaker though and I would highly recommend this hotel to anyone. The on-premise restaurant was very good with a good variety of food, excellent staff, at a great price! Close to several world famous amusement parks without the associated crowds and traffic. May 30, 2014
Rated 5.0 out of 5.0 by Great customer service We have been staying here for 4 years while our son has been attending Biola! Great location, great resteraunts and easy access to the beaches. The customer service from the desk, valet and housekeepers deserve a perfect score. You will not regret your stay here. May 29, 2014
Rated 3.0 out of 5.0 by Slow front desk Front desk does not recoginze priority club members only at higher levels over all bad service rooms did not have refrigerator they wanted you to pay a fee . May 22, 2014
Rated 4.0 out of 5.0 by Uncomfortable bed but great hotel overall This hotel was right in the middle of where we wanted to be. Unfortunately, the bed in our room made us sink in right in the middle each night we were there. I told the staff about it and all they said was Thank you for letting them know. Nothing was done about it. The staff was nice and the hotel was also very nice. May 18, 2014
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