Rated 3.1 out of 5 by 149
Rated 1.0 out of 5.0 by Rojotourist Goodbye to Leeds Garforth UGH.
From start to finish a disater.
To be told on arrival we had Room Only, when we believed we had booked a Weekend Package was pretty galling.To find the Executive room we booked provided only one dressing gown
July 24, 2014
Rated 2.0 out of 5.0 by very disapointed x2 HOTEL IS BEING REBURBISHED
BE AWARE WHEN YOU BOOK THAT THIS HOTEL IS BEING REFURBISHED AND THIS WILL DISRUPT YOUR STAY.
July 22, 2014
Rated 4.0 out of 5.0 by cracf2009 Good clean hotel with very good service
Good location for business in City Centre if driving, staff were exception, room was very clean, little on the small side, leisure facilities were poor although the staff in these areas were very helpful. Food was average but over priced and the bar was over priced but good variety.
July 19, 2014
Rated 2.0 out of 5.0 by !!!!!!!!!! Disappointed
A very 80's hotel.A major refurbishment is essential.
Room cleaning staff need to look up! The shower wall was criss-crossed with mould.
Not pleasant.Won't be back.
July 18, 2014
Rated 5.0 out of 5.0 by Loopylynne Great staff and easy to find location.
The staff here went the extra mile to make our stay really comfortable. We asked for a larger bed and they upgraded us FOC! We arrived late and yet still managed to squeeze in for a 3 course dinner and some wine - no trouble at all. Both mornings I went down for breakfast quite late but I was seated instantly and served cheerfully. This was our second visit to this hotel and one of many to IHG hotels over the last few years but Leeds/Garforth has the best staff we have encountered in any Holiday Inn.
July 16, 2014
Rated 2.0 out of 5.0 by KKer Comfortable Room but short staffed
Stayed Saturday night on 12th July. Check in was overdue and rooms not ready after having waited an hour until 3pm. Seemed to be 3 weddings going on with queues at reception and drinks glasses left all over from celebrations earlier in the day. Kids running up and down corridors and emptying the ice machines to throw at each other. Noisy overnight with drunken couples arguing and woken up early by kids again running up and down corridors. Not a very relaxing stay. Having said that the lady on reception did the best she could under the circumstances and found a room for my friends and I to leave our luggage so we didn't have to wait any longer for check in.
July 16, 2014
Rated 1.0 out of 5.0 by Unimpressed (v) Over crowded and understaffed
Huge delay when checking in and then rooms not ready. Weddings on and pre-drinks left on tables outside until the guests came back after the wedding. Luckily we were not part of that party, but still unimpressed. Kids running around down corridors, no staff to be seen, let alone their parents.
A cheap (as in experience) stay.
July 16, 2014
Rated 5.0 out of 5.0 by puffer266 Great service and friendly helpful staff
Really enjoyed our stay in this comfortable and welcoming hotel. Great value for money and good quality food. Location is outside Leeds but great if you have a car.
July 12, 2014