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Rated 3.1 out of 5 by 166 reviewers.
Rated 3.0 out of 5.0 by Journey break. I booked this hotel having read other reviews. The staff were great and the breakfast was up to the usual standard but from the decor to the crockery, things are looking a bit tired. The hotel does need renovating which is being carried out at the moment. Whether that will address such things as excess sound transmission between rooms, I'm not sure. As I rarely travel this way, I'm unlikely to find out! We did use the Health Center pool, and although small it was nice and clean and we did enjoy the dip. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable room, great service, staff very helpful Hotel was lovely and clean, staff very helpful, evening meal lovely and not expensive the only thing was we never booked in for breakfast when we went down for breakfast we asked how much it was and they said £13.00 each, we thought this was quite expensive so we went into town to the cafe and had 2 full English and 2 mugs of tea for £10.00 so we saved £16.00. Would stay at the hotel again and definitely go back to the cafe August 17, 2014
Rated 5.0 out of 5.0 by Brilliant More than delighted when we booked in as we were to believe couldn't get into room until 3pm, but arrived at 10ish, wedding at 11am August 14, 2014
Rated 3.0 out of 5.0 by Leeds Garforth Good location for my needs, the staff are excellent but the hotel needs an update - decor is tired and uninspiring. August 14, 2014
Rated 5.0 out of 5.0 by Great service from start to finish Easy check in. Room clean and comfortable. Overall service excellent. August 7, 2014
Rated 3.0 out of 5.0 by Leeds Garforth Well i decided to use my points for the first time for myself and wife and kids to go to York for my Birthday. On booking I requested two rooms next to each other 1 for us and 1 for the 3 kids, 17, 15, ad 10. neddless to say we weren't but eagle eyed staff saw the dilema and offered to move us right away...Great. The kids room was a double bed and sofa bed which wasn't made and the matress on the sofa bed was awful. I trundled off to the reception to get get this bed made up and Matress changed whilst we went out for a celebratory Birthday meal. upon our return the sofa bed had not been touched and it was now 9.30, so another trip to reception to report the matter. I have to say the staff are really helpful and friendly but the hotel is a little tired, the floor at the bar area was sticky, the matresses were not of the standard I would expect of a Holiday inn. I don't think I will stay here again I will try Todcaster Road one next. But your staff are brilliant shame the fascilities aren't upto standard. August 4, 2014
Rated 1.0 out of 5.0 by very poor I used while on a course, food was terrible, chicken not cooked, flies on food. The rooms were very shabby and falling apart. not as good as other holiday inns I have stayed at. give this one a miss. August 4, 2014
Rated 2.0 out of 5.0 by staff The staff appeared to be young inexperience and although polite and helpful the lack of experience was there to see. August 3, 2014
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