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Rated 4.2 out of 5 by 369 reviewers.
Rated 5.0 out of 5.0 by Xmas shopping and relaxing Quite hotel in a great location close to the centre. Helpful staff. Very clean hotel and spa. Will certainly stay again. November 11, 2014
Rated 5.0 out of 5.0 by Excellent Hotel with great service My Stay at the Holiday Inn Leicester was great, the service was second to none. I stayed in the Executive room which was very nice and comfortable. Breakfast was first class. I definately recomend this hotel, Ideal if you are on business. November 11, 2014
Rated 4.0 out of 5.0 by Great restaurant service. My husband, daughter, son in law and 10 month old baby stayed 26/10/14. I had initially telephoned to book an executive room and family room, and booked a table for 8 people to celebrate my daughters 40th Birthday that night. When we got to our room (executive) I found that there was a oil filled radiator in the room as the heating was not working, the TV did not work and some of the lights did not work. I reported this to reception who immediately moved us to another room. It was obvious that the hotel knew about the problems in the first room and I wonder if they thought we would just accept it as we were only there for one night? My daughter and her family were in a family room. The cot had been sited next to the kettle and cups etc. Obviously not much thought given there. As ten month old babies will do, the baby started to crawl around the room and soon discovered the dust balls under the bed and items left by the previous occupant. Obviously the cleaning had been skimped upon. This was reported to reception who though apologetic only offered me extra IHG points. When I booked our reservation, I would have appreciated to be told then that the hotel restaurant does not open on Sunday Evenings, as it was quite surreal to have a table in a restaurant and be the only people in there! If I had been told I would have probably booked a table elsewhere with a bit more ambiance in view of the fact it was to celebrate my daughters 40th Birthday. However I did appreciate that the hotel had tried to accommodate my request. Nevertheless, the waitress was very efficient and friendly, in fact I couldn't have asked for a nicer waitress. The food was lovely and enjoyed by all. It was a shame that the hotels' wine stock was very low though, as there was not much choice and limited amount. November 11, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL Perfect for business travel. Clean, modern, comfortable. Bar prices on the steep side but that is to be expected in a City Centre hotel. November 10, 2014
Rated 5.0 out of 5.0 by Great Hotel I've stayed at this Holiday Inn before and have to say it's very good. From the ease of bookig in with the polite helpful staff, to the comfortable, quiet rooms, and the good quality breakfast, I had no issues at all. November 10, 2014
Rated 4.0 out of 5.0 by Booked three rooms For my birthday i booked three rooms and we were on the 8th floor, interconnecting rooms. we had lovely time. The rooms were comfortable, had good sleep and good shower and lovely breakfast. Staff were very attentive in the breakfast room, found us a large table for 9 people. The only down side is the car park although subsidise by the hotel its £10 per night park so for three cars we paid £30 for business customer this is ok but for me that a large cost. November 7, 2014
Rated 4.0 out of 5.0 by Hotel de ciudad comodo y centrico Hotel ubicado en el centro de la ciudad, buen desayuno November 4, 2014
Rated 5.0 out of 5.0 by Excellent stay Nice hotel. Staff very polite. Rooms were very clean. the restaurant and bar was nice and the bar staff were extremely friendly. November 4, 2014
Rated 4.0 out of 5.0 by Great place to stay Has everything you need. The staff make this place, they're always on hand to help and make your stay perfect. Rooms are always great. November 4, 2014
Rated 5.0 out of 5.0 by Fantastic hotel Perfect for a couple of nights away from home for business purposes. Very central location. Downsides - parking high cost at £10 per car per night (discounted rate!) and the bar was pretty pricey. HOWEVER; this is to be expected in a hotel bar and the drinks were lovely. The food quality was also excellent. I will certainly be staying in this hotel again! November 4, 2014
Rated 5.0 out of 5.0 by OUTSTANDING LOCATION AND STAFF The Holiday Inn, Leicester is located in an ideal location for the town centre and local attraction. The staff are dedicated to providing the very best standards. Warm and welcoming. Highly recommended. November 4, 2014
Rated 5.0 out of 5.0 by good staff very friendly staff very helpful Carla was very helpful Chef was very friendly room was very good breakfast was vey good November 3, 2014
Rated 5.0 out of 5.0 by Great stay, exceptional Service provided, great food! Really cheerful staff, great attention to detail and made our large group feel really looked after. Would defintely stay again for personal trips now, from the outside, may look a little tired but inside is lovely, clean and ambient- the food was excellent at all meal times and nice, clean comfy rooms (great mattress!). Very impressed November 3, 2014
Rated 3.0 out of 5.0 by NICE STAFF BREAKFAST CAN EASILY IMPOVE,MORE QUANTITY AND QUALITY . November 2, 2014
Rated 5.0 out of 5.0 by Great city centre hotel I highly recommend this hotel. The room was clean and comfortable and I had a great night's sleep. The staff were welcoming and very helpful with my queries, such as about the local area and booking taxis. I found the leisure centre to be quite nice and the staff exceptionally friendly. I found the pool and poolside area very relaxing. My only criticism is that the cost of coffee and food in the bar was too high. For example, the cost of an espresso was nearly double what it would be in a high street Starbucks. Otherwise, I think this is a great hotel and I would definitely return if I was in Leicester again. October 31, 2014
Rated 5.0 out of 5.0 by Very friendly staff Great staff, hotel does not look too inspiring from the exterior, but very central and facilities were good. October 30, 2014
Rated 5.0 out of 5.0 by Excellent Staff/ esp. Mr.Archit Patel Archit made our stay comfortable, safe and took care of our family. He went beyond the call of duty to help us . Thank you so much, Archit. October 26, 2014
Rated 4.0 out of 5.0 by Overall this was an enjoyable stay Having stayed at a number of IHG hotels both in the UK October 23, 2014
Rated 5.0 out of 5.0 by Total Comfort Welcoming reception, a overall enjoyable stay having stayed before cannot fault. Excellent October 23, 2014
Rated 1.0 out of 5.0 by Hotel in the need of refurbishment Disappointed during my last stay. The ACs were not working. Could not open the windows as the location of the hotel is heart of the city. October 23, 2014
Rated 5.0 out of 5.0 by improved wonderful stay much improved on last stay food and room lovely lively till very early hours due to late night guests and unfortunately room not ready on check in but they gave us complimentary drinks and as had brought friends back we ate and chatted till room was ready at about 4pm leisure facilities clean and restful enjoyed room service prompt and food hot and very nice room spotless would recommend if in Leicester staff absolutely fantastic in all depts. bar reception and leisure facilities October 23, 2014
Rated 4.0 out of 5.0 by Good food and service Efficient check in. Clean, quiet room and excellent breakfast. Helpful staff contributed to a good stay in convenient location. October 19, 2014
Rated 5.0 out of 5.0 by Comfortable. Very good performance from all the staff I encountered - a friendly attitude from everyone, including the housekeeper. Good quality room, comfortable and clean and in good working order. I didn't eat in the hotel. I found the prices at the bar ridiculously high for a private customer. However the location in the centre of Leicester means that alternatives are readily available. October 19, 2014
Rated 4.0 out of 5.0 by Could do with modernising The room I was in was, allegedly, a disabled/wheelchair accessible room. There was barely enough room for me to get my chair around the bottom of the bed and in to the bathroom. The air conditioning unit was rather large, old and noisy. October 18, 2014
Rated 3.0 out of 5.0 by room 419 review reading light didn't work, couldn't find plug to access. pillows too soft had to use 3 toiletries poor no flannel hallways needs a coat of paint staff very nice food lovely bar great October 17, 2014
Rated 4.0 out of 5.0 by Pleasant stay It was a Pleasant stay, but i was not aware of the compliments provided, other than that hospitality of staff is very good. October 16, 2014
Rated 3.0 out of 5.0 by great location Lacked personal touch on this occasion of staying. But great value of money for amenities and locality. October 9, 2014
Rated 4.0 out of 5.0 by 22 Sep 2014 Overall good impressions of hotel quality and especially the staff that I had interaction with. A little bit of a let down was the internet access. We were here on a training course and had decent wireless access in the meeting room, but the in room access was not good at all, and there is plenty of room for improvement - from the login page to the speed. October 8, 2014
Rated 4.0 out of 5.0 Happy I am gold member so use holiday inns frequently. The hotel is nice and about a 15-20 min walk to the train station. They offered a free 2pm check out which was great. The leisure facilities were excellent as was the lady who was on the front desk there. Very nice friendly face and very chatty. The only down side was the breakfast my friends ordered to the room. They had scrambled eggs on toast. The toast was untoasted and the eggs uncooked and favourless. We took a picture of the meal and showed reception who didn't charge us which was excellent customer service. The gentleman on reception did look horrified. October 7, 2014
Rated 4.0 out of 5.0 by location Close to business meeting and restaurants in city centre October 5, 2014
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