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Rated 4.2 out of 5 by 335 reviewers.
Rated 4.0 out of 5.0 by Servicio excelente y buena ubicacion Ubicacion estupenda para no necesitar coger taxis ni transpote publico, el servicio que da el hotel esta muy bien. September 30, 2014
Rated 5.0 out of 5.0 by Excellent and Friendly Service Stayed in the Holiday Inn Leicester for 2 nights, arrived late to check in due to traffic issues, but on arrival were dealt with swiftly. Rooms were comfy and clean and staff always helpful and proactive. Would recommend this hotel, and would definitely stay here again on our next trip to Leicester. September 25, 2014
Rated 3.0 out of 5.0 by good hotel could be improved a few problems but all small ,staff were great ,room comfortable beds very good ,ambience of hotel very good ,facilities good, food average, nice hotel could be excellent with a few minor changes, enjoyed stay and returning next month hopefully with no problem September 24, 2014
Rated 1.0 out of 5.0 by Staff seemed unable to cope An over size wedding party took over the hotel causing major security problems, extra staff were drafted in. On arriving at 10pm were even offered a stay in an alternative hotel, why couldn't they have phoned us in advance? Still waiting for the management to ring me back, nearly a week later. September 24, 2014
Rated 3.0 out of 5.0 by OK hotel at unreasonable rates Overpriced hotel that happens to be readily accessible from M1. We were attracted by the swimmimgpool facities but had little time to use them. Breakfast food was mediocre and the clients loud. September 24, 2014
Rated 5.0 out of 5.0 Second to only one ! Dear Sirs, We stayed at the Holiday Inn in Leicester only because we were visiting relatives for a Wedding, and they were full up. Since we are from Leicester and saw the Holiday Inn from it's Construction, we never thought of using it ever, except as a parking place, which we did. The circumstances which led to our stay however, came at the end of THREE MONTHS of celebrations of our wedding anniversary, & that of some friends. During these Months, we stayed at several different Hotels, all around Britain and Ireland. One of these was a Most Auspicious and most expensive Hotel in Dublin. There we received only second rate service & Surly service at that! Never, have we been better looked after than at your Holiday Inn! Not only were we given very good, polite and personal service, but when I commented, in passing , that I don't like Starbucks Coffee, Immediatly I was offered a Tasty alternative - I wasn't even Complaining! Over fifty years of Hotels, in three different Continents, & you come in second only to One - An Airport Hotel, far on the West Coast of Donegal, Caishlin 'Oir. >>> And that one Has a song written about it! Not BAD Holiday Inn ! NOT bad AT ALL!! September 21, 2014
Rated 5.0 out of 5.0 by Great for the National Space Centre We used the pool, had a fabulous breakfast and still had time for a full day at the Space Centre. September 19, 2014
Rated 3.0 out of 5.0 by Tired We had a good room on 7th floor - very spacious but very tired Carpet particularly was stained and old. All furniture needed replacing and was showing signs of wear. Public areas were slightly better Pool are - in contrast was lovely - light, bright and inviting. September 18, 2014
Rated 5.0 out of 5.0 by Excellent hotel and great location I thoroughly enjoyed my week stay at this location. One thing I wish they had would be a mini fridge in the room. September 16, 2014
Rated 5.0 out of 5.0 by Another Lovely stay This holiday inn is very friendly and comfortable The staff always go out of their way to help with any problem. Although the hotel is not new it is very clean and the furniture in the rooms are in good condition. would recommend to anyone September 13, 2014
Rated 5.0 out of 5.0 by all round excellent hotel We had an excellent experience: the facilities, food and service was just superb September 10, 2014
Rated 5.0 out of 5.0 by Great service During my stay the reception staff were excellent, chatted to me at check in and found out something I would not have mentioned otherwise. This helped them solve a problem for me which otherwise I would never have considered. Well done HI Leicester. September 9, 2014
Rated 4.0 out of 5.0 by Overall good with great customer service Stayed overnight for a wedding and was impressed with the overall experience. Customer service was excellent and the rooms comfotable If we had a disappointment it was non internet use although it was available at a cost September 9, 2014
Rated 3.0 out of 5.0 by very tired room travelling on business, check in was great, the room i was in was very tired and not inviting, have stayed in much nicer rooms at the same hotel, breakfast was ok but the cooked breakfast wasnt that warm and bacon etc Dry as it may have been out to long. overall disappointing September 5, 2014
Rated 5.0 out of 5.0 by My 1st experiance of the Holiday Inn This was the 1st time using a Holiday Inn, I found the staff were fantastic and very helpful. If your used to a really dark room then you may struggle at 1st, but I found putting something across the bottom of the door stopped the extra light and was more helpful. The food and facilities of the hotel are really good quality. I have stayed at other places and found the service here far better than any where else. Would very much highly recommend this hotel. September 5, 2014
Rated 5.0 out of 5.0 by City Centre Gem A nice surprise to have a very comfortable stay right in the city centre with the best hotel breakfast I have had in the UK. September 4, 2014
Rated 5.0 out of 5.0 by Great staygood vfm Excellent all round hotel with wonderful leisure facilities regularly checked for top hygine and quality Ideal location parking September 2, 2014
Rated 5.0 out of 5.0 by greaat service and comfortable stay excellent service from staff. very good leisure facilities. bar and restaurant service and food excellent. good internet and television services. August 29, 2014
Rated 4.0 out of 5.0 by value stay exellent location, great staff, wonderful food,children ate free, just the car parking £40.00p took the edge off this bargin break August 29, 2014
Rated 5.0 out of 5.0 by Great place, home away from home.. Stayed here for a wedding party, originally planed to stay a night extended to two. Great place to relax with a great gym, pool, sauna, steam room and jacuzzi. The reception team went out of their way to make the wedding party comfortable and accommodate addition meeting space for the party that had not been pre planned. The breakfast was a feast, the bar was great. We didn't experience dinner or lunch but heard complements from other guests on that score. The rate for the hotel is one of the most reasonable I have ever experienced. Not so the parking at £10 per day which is the NCP rate for hotel guests as opposed to £12.50 per day. The concession is that hotel guest can come and go as they like and only have to the single day rate so that is a little break. Rooms are great, no mini bars and yet ice machines available. I highly recumbent the hotel for a business stay as well as a leisure break. Location is easy access to motorways as well the city. August 28, 2014
Rated 4.0 out of 5.0 by Clean spacious rooms The only comment is that Leicester being a multicultural city and it has a lot of vegetarian visitors. It will be nice to see food for vegetarians is not displayed amongst that for non vegetarians. If lack of space, then may be side by side. This way at least the serving spoons, tongs etc cannot be used for both products by guests. August 28, 2014
Rated 4.0 out of 5.0 by Awesome Breakfast Loads of Option available for Breakfast speacially for my wife and Kid, as my wife is Pure vegetarain and she loved the food of the hotel. August 28, 2014
Rated 5.0 out of 5.0 by No hassle stay Been using this hotel over the years and gradually its being getting the TLC it needs; especially noticed the improved bathroom this stay ~ spoilt only by the grubby towels. Dining area shouild be nerxt on the list for overhaul! Staff genuinely friendly as always . August 28, 2014
Rated 4.0 out of 5.0 by A home away from a home This hotel was very relaxing and spacious. There is a pool there which most hotels in London don't have. August 27, 2014
Rated 5.0 out of 5.0 by Very convenient hotel for the city centre An excellent hotel near all city centre amenities. Twin room on a high floor was exceedingly comfortable and very quiet as well as being spotlessly clean. Cannot comment on food and drink as we ate out. Lots of bars and restaurants close by. Would certainly stay again. August 27, 2014
Rated 4.0 out of 5.0 by Visit A pleasant stay, with a warm welcome and support from Reception staff. Had a problem with the room, but this was quickly resolved. August 25, 2014
Rated 3.0 out of 5.0 by Good but could do better Comfortable bed but could do better in breakfast, food August 24, 2014
Rated 4.0 out of 5.0 by Clean and Convinient Location Clean and conviniently located near highcross shopping centre. August 22, 2014
Rated 3.0 out of 5.0 Not the nicest looking on entry, and it didn't get much better after that. Every time we stay in a hotel we accept that there will be the small chance of being put next to a mindless idiot watching an action movie in the small hours at high volume, who maybe has a crafty smoke in the bathroom; there also might be children being 'naughty' endlessly running around in the room above you after midnight too. But, When this affects your ability to get a good night's sleep, you expect the reaction of the staff to be sympathetic to your needs, professional and timely. i.e. either deal with the issues, or if easier (and you agree) find you another room and get you settled in asap so you can get back to enjoying the stay in the manner in which you want to, which for me is to be courteous and mindful of people in the room next door and to try to get some sleep at a reasonable hour for at least 7 hours if possible. This wasn't my experience at the Holiday Inn Leicester. It's a particularly ugly looking building and surround as you approach it. The check in and out were by far the best experiences of my stay with the friendly staff on the desk and were a polar contrast against the night desk's inability to just put me in another room (I requested this rather than have the acrimony of trying to deal with the cigarette smoking noise-makers, which should have been easier for them and quicker for me to get to sleep) in a time less than 45 minutes from when I reported the issue and asked to be moved. Earlier in the evening I'd had room service whilst I worked. It was disappointing when compared with what's generally supplied at other hotels in the chain. I ordered Salt Beef Hash, with a side of BBQ beans. I ordered the side order as I was famished due to having a long run as training for a marathon. As it turned out, without the side order I would've remained very hungry as the size of the main was very small, embarrassingly so. I didn't use the bar or restaurant in the evening, but the breakfast and breakfast staff where attentive, as you normally find at HIs, and the food was the standard offering with everything available as expected. Parking is in a scruffy adjoining multi storey car park, for which you will have to pay (check for details). Ensure you ask for your ticket to be validated by the front of desk - you can have the parking put on your bill (which can make things easier for some business users). I was going to stay hear in October for the Leicester Marathon, using some of my reward points, and actually had just booked it during the day but quickly cancelled the reservation the following day after this experience as I couldn't risk having such as poor night's sleep before my first marathon. For me the guarantee of a good night's sleep, or best efforts to supply this, are the bedrock of what you need form a hotel. So I won't be returning because it wasn't possible there and I love/need my sleep! August 21, 2014
Rated 5.0 out of 5.0 by Excellent Hotel for the price A nice hotel in the city center with all facilities at an affordable rate. Hotel is a bit dated but the overall service is excellent. August 20, 2014
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