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Rated 4.2 out of 5 by 271 reviewers.
Rated 4.0 out of 5.0 by NO RADIO LEICESTER!!! I really like this hotel. However, and this is the second time I have mentioned this to hotel staff (I filled in form last time for HI), I do find it odd that the "local" radio station is Coventry!!! I'm sure Coventry is very nice, but not only is Leicester the county town it is also located across the road from Radio Leicester and I saw at least one of their radio cars in the Holiday Inn car park!! Perhaps something can be done to enable visitors to Leicester to listen to its local station - the first local radio station to open!! Sorry to be negative about this, but its annoying me. May 8, 2014
Rated 5.0 out of 5.0 Good Hotel The staff are the best. Make a point to stay here whether you are on business or pleasure or both. May 2, 2014
Rated 5.0 out of 5.0 Nice Place & simply great staff Ideal location for my needs. It has good facilities, restaurant, bar, TV and Gym with sauna, swimming pool and steam room. Ideal place to relax after a hard days work or if on holidays. More importantly the staff are simply fantastic and go the extra mile to know you and cater to your needs. I recommend this hotel withour hesitation. It is clean and the NCP paid car park is on site. May 1, 2014
Rated 4.0 out of 5.0 by Good Reception Staff The reception has always greeted me weel and Lilley asways seems to know me and always gives that little bit extra May 1, 2014
Rated 5.0 out of 5.0 by good staff very friendly very helpful considered my disability breakfast very good April 30, 2014
Rated 4.0 out of 5.0 by Good Had a good break, sleep was uncomfortable as the matress was hard. April 28, 2014
Rated 5.0 out of 5.0 by First visit to Leicester in 20 years... The customer service here was outstanding and the room great value. Best Holiday Inn experience in past 5 years. Thoroughly recommended. April 26, 2014
Rated 5.0 out of 5.0 by Comfy room with good wifi and a nice breakfast Nice room. Clean and comfy. Breakfast Had a good choice. April 25, 2014
Rated 4.0 out of 5.0 by Comfortable stay Good stay. Spoilt slightly by one member of staff at reception with an aggressive attitude to some guests. April 23, 2014
Rated 5.0 out of 5.0 by good staff very helpful very friendly large and comfortable good food April 20, 2014
Rated 4.0 out of 5.0 by Excellent staff giviing great service Excellent service from the staff in general but particularly in the restaurant. Great location for City centre and short walk to Rugby ground with safe parking adjoining the hotel April 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Always a pleasure with this hotel never a chore. Samantha is the bar is fantastic. Really helpful and friendly, always puts her customer at the heart of everything she does. Nothing is too much trouble for her. I always find the staff go over and above for you. April 15, 2014
Rated 5.0 out of 5.0 by Bar and Restaurant Staff Mykayla was outstanding in every area. Her attention to detail, customer service professionalism and great attitude made this visit awesome both in the Bar and in the Restaurant! April 14, 2014
Rated 5.0 out of 5.0 by good choice for visiting Leicester We were seeing a show at the Curve theatre and looking at the Richard 3 exhibition and were pleased we could walk easily to both and to the station, so no need to spend money on cabs. Our room was enormous as we were upgraded to executive, and putting the water in the fridge was a nice idea. We were given more milk on request in lightning time. The bed was huge and very comfortable. Breakfast was good and plentiful although ending at 9.30 on a weekday was a bit of a surprise, however we managed to get there on time I recommend this hotel without any reservation and we will definitely stay again April 12, 2014
Rated 4.0 out of 5.0 by Comfortable experience Rooms are a little dated, but overall an enjoyable stay April 11, 2014
Rated 5.0 out of 5.0 by Excellent Staff Would be nice if Priority Club Members are offered a complimentary daily newspaper of their choice, in line with other IHG Hotels. April 10, 2014
Rated 5.0 out of 5.0 by Recent Stay Stayed using reward points so very good value especially as upgraded from standard room. Very central location. Easy to walk into centre of town. Easy to park in car park next door. Reception for booking in and leaving first class. April 10, 2014
Rated 4.0 out of 5.0 by Much better After a couple of problems that were sorted on our last stay in January 2014, our stay the was much better. Firstly we were upgraded to an executive room by the very polite lady on reception, and the lady on the desk at the leisure centre was so nice and a good laugh too. All in all so much better and will be visiting again soon on our next trip to see friends and family. April 6, 2014
Rated 5.0 out of 5.0 by A refreshing experience. Our visit to this hotel could not be faulted. All the staff were excellent and very polite and courteous. The standard of the rooms and facilities were first class and our stay at the hotel was most enjoyable. I would certainly not hesitate to recommend it to prospective visitors. The location is fine in the centre of Leicester but access is difficult at peak traffic times. April 4, 2014
Rated 5.0 out of 5.0 by excellent comfortable stay The staff were friendly, welcoming and helpful. We had a comfortable bed in a spacious bedroom, a spotlessly clean bathroom, and an excellent, varied choice at breakfast. We were really pleased with the accommodation and price. We stayed overnight on a B April 4, 2014
Rated 3.0 out of 5.0 by excellent location a very convenient central location that was easy to find for someone unfamiliar with the city. The hotel staff were very friendly and helpful, with good efficient service provided at all times. However the rooms heating was not working properly and was noisy and the decor was a little jaded and would benefit from renewing, but these are minor quibbles. April 1, 2014
Rated 4.0 out of 5.0 by Mixed weekend Clean, spacious hotel. Room was large with comfortable bed and clean decent sized bathroom. Breakfast had lots of choice and food was replenished quickly. Staff were very friendly. Unfortunately, I took ill on the Saturday so might have to return to make full use of all facilities! March 26, 2014
Rated 5.0 out of 5.0 by Great Birthday Break I was very pleasantly surprised by the interior of the building. It was lovely. The staff were very friendly and helpful and as a birthday bonus I got upgraded which was a lovely touch. The room was clean and airy and everything worked as it should. The bed was huge. Breakfast in the morning was lovely and everything was clean and fresh. I would definitely stay again. March 21, 2014
Rated 5.0 out of 5.0 by Great experience Customer service was excellent, front of house staff exceptional greeted us as soon as we walked into the lobby, and on check out even remembered why we were staying (this hotel has over 700 rooms - pretty impressive) Everyone made you feel really welcome and that nothing was too much trouble, Hotel clean, bright and out requested extra pillows were in our room on arrival. Definitely recommend March 18, 2014
Rated 4.0 out of 5.0 by Great check in, poor check out !!! Everything was perfect with the stay especially staff at check in , however check out was another story - queued for ages needs more staff and they need to have more of a friendly persona like the 2 staff on check in did (who were excellent) March 17, 2014
Rated 5.0 out of 5.0 by Overall, home away from home. Nice hotel. Homely, warm, quietly relaxing. Central location, making it easy to commute to interesting places and back. March 17, 2014
Rated 3.0 out of 5.0 by Several small problems Duvet too small for super king bed Room not made up after first night Rooms OK and a good size, dark and quiet at night. March 14, 2014
Rated 5.0 out of 5.0 by Great weekend stay We have stayed at the leicester holiday once before and found it to be very relaxing,loved using the pool and other facilities,staff are very friendly,the rooms are clean and welcoming , we will be back sometime soon for another enjoyable stay. March 13, 2014
Rated 5.0 out of 5.0 by friendly staff felt very welcome. enjoyed the breakfast, staff very friendly March 8, 2014
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