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Rated 4.2 out of 5 by 624 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable and near downtown area Rooms are quiet and clean, though they could use a little more heat. Shower is robust. Only a short distance from the downtown area with lots of shops and places to eat. February 6, 2016
Rated 5.0 out of 5.0 by great service Value for money great location great service good hotel February 6, 2016
Rated 5.0 out of 5.0 by I had no prblems on this stay The first time i. Felt most relaxed enjoyed my stay February 4, 2016
Rated 2.0 out of 5.0 Standards have dropped Great location close to city centre, room was spacious and bathroom newly refurbished. Bar area was found to be quite unpleasant, large noisy groups and furniture is disarray and dirty. We couldn't find anywhere to sit in comfort so went elsewhere for our dinner and drinks. On returning we tried the bar again as there seemed to be room and the tables had been cleared up, however we were given a drink in an unwashed glass with a large lipstick mark on the rim. It makes us wonder about the hygiene practices of this bar, perhaps insufficient or untrained staff. The drink was replaced and the bar staff were apologetic but spoilt the moment so we soon retired to bed. No sleep unfortunately as we were kept awake by thumping loud music and the noise of many people walking across the floor. Obviously the room had been hired for a party. We eventually rang reception to complain and the noise abated after half an hour, although it did restart again later on. When we checked out we were asked if we had a good stay, however whenwe related our miserable night he seemed to not be listening, just going through the motions so we went on our way. Not a good stay, such a shame as this was once a great hotel, just hope ICH has not dropped its standards. February 3, 2016
Rated 4.0 out of 5.0 by Good service Common areas are good but bedrooms do need an update as they are a little tired February 1, 2016
Rated 5.0 out of 5.0 by Chilled Weekend Clean room, efficient friendly professional Staff, good leisure facilities - lovely weekend. January 29, 2016
Rated 4.0 out of 5.0 by Great Value for money Comfortable and clean room and bathroom. I was staying in Leicester for a friend's wedding and the room was perfect for an overnight stay. Good value for money. Spacious room, comfortable bed, quiet. Staff were really friendly and helpful. January 28, 2016
Rated 5.0 out of 5.0 by Business Trip The hotel was nice and the staff were friendly. However, the breakfast was very expensive for a very simple English Breakfast. Also the pillows were flat and uncomfortable, especially for my wife. January 27, 2016
  • 2016-02-10 T11:29:20.780-06:00
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