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Rated 4.2 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by Overall Service The staff are excellent and very friendly. Some of the problems I had were that the bathroom in room 907 did not seem to have any noise insulation. Consequently, I could literally hear all conversations happening in room 906. Apart from the privacy factor, this caused me some sleepless nights as I would go to bed relatively early and the people next door (with kids), would come in later. Another problem I had was that although I was in a non-smoking room, sometimes I could smell cigarette smoke in the room in the early morning and at night. I am not sure if anyone was smoking in the adjoining rooms or whether 907 is located beside the smoking area. The biggest problem I had was the poor cleaning of the rooms and especially the bathroom. I think all room service did was make the beds and put toilet paper in the bathroom. The tub was so filthy sometimes that I ended up buying cleaning agents and cleaning the bathroom myself. Also, being in a premium room, I was not given the standard complimentary daily water (this is not a big deal but I thought it worth mentioning). Suggestions for improvement: perhaps expand the breakfast buffet. Also, it would have been nice to keep pork products away from non-pork one (the eggs) for guests who do not eat pork. However, overall we had a very pleasant stay at the hotel. Special thanks to Marcia and Claudio who were very helpful. October 28, 2014
Rated 5.0 out of 5.0 by Relaxing stay in Lisbon We really enjoyed our stay at this Holiday Inn in Lisbon. Great room with a knowledgeable and friendly staff. October 25, 2014
Rated 5.0 out of 5.0 by Verrry comfortable bed and wonderful pillows I had a great rest, the room was so quiet and I loved being able to open the window, as I hate sleeping with the airco on. The only remark I have, is that I had to sit on the floor in order to use the water heater, as its cord was too short...., but then I enjoyed the tea and coffee that was offered, so much, that I really did not mind October 23, 2014
Rated 3.0 out of 5.0 by 服务很好,设施陈旧 可能是酒店建的比较早,房间的设施家具都比较陈旧。客厅的沙发看上去比较脏,地毯也已经破了。位置比较偏,不容易找。 October 23, 2014
Rated 4.0 out of 5.0 by Habitación cómoda y buen servicio La estancia en el hotel fue muy agradable. El personal del hotel resultó agradable y eficiente. La relación calidad-precio del desayuno es muy buena. October 20, 2014
Rated 5.0 out of 5.0 by Weekend City Break Warm welcome on arrival. Marcia on reception was very helpful and informative. We booked the city bus tour at reception and taxis were available all day and not too expensive. All in all a great stay at this hotel. October 18, 2014
Rated 4.0 out of 5.0 by Lisbon Stay Stayed at this hotel for 9 days in October. We arrived really early as we had an early morning flight so arrived at the hotel early. we had less than an hour to wait and our room was available. As a Gold Elite member we were give an upgrade right away into a suite which was comfortable. The hotel is about a 40 minute slow walk from centre of Lisbon. You can get a taxi outside the door for 8 Euros. There are no bars around the hotel but there are plenty cafes which will sell you a beer from 2 to 4 Euros. There are some amazing restaurants within a 2 block radius including Costelao Gaucho which is an amazing place to eat. The bar staff and the restaurant staff are all first class and make you feel at home right away. The front of desk staff are very knowledgeable about where to visit and can help you visit various places. if we visit Lisbon again then we will book this hotel October 11, 2014
Rated 5.0 out of 5.0 by Pleasant staff and comfortable bed Very pleasant stay at this hotel! Felt very safe. Nice staff, comfortable and big rooms, very good food. October 9, 2014
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