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Rated 4.5 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Great service, definitely worth the money! Holiday Inn Sutton is one sure hotel I will advice anyone to visit. The experience I had while I was there is one I will want to always have over and over again. Very conducive atmosphere, with warm and hospitable staff. February 24, 2014
Rated 5.0 out of 5.0 by excellent service really friendly staff Hotel was excellent, staff very friendly throughout hotel, only disappointment we had paid for inclusive breakfast and dinner, although breakfast was excellent, the dinner menu had a poor selection to choose from, very limited compared to our previous stay at other Holiday Inns. February 22, 2014
Rated 5.0 out of 5.0 by Had an excellent stay We stayed as part of a group booking for a wedding. I booked several rooms for friends and family and we all had a very enjoyable stay. The receptionists were extremely helpful and they were kind enough to let some of our group who were arriving on the day of the wedding have access to their rooms in the morning. The staff really did go out of their way to be accommodating. I had dinner on the first night in the restaurant and was impressed with the food, I had the fish and chips which I would recommend. We booked room only but decided to buy breakfast in the morning. They gave us a discounted voucher if we bought it from reception but I really think it should be further discounted as there were hardly any other people having breakfast so i felt the food wasnt really being turned over- still couldn't fault it though as thoroughly enjoyed, but I think holiday inn should charge £5 per person instead of double that as they may get more customers through the door. All in all though, a very enjoyable stay, comfortable large rooms and very friendly staff. Would definately stay again and would recommend! February 12, 2014
Rated 5.0 out of 5.0 by Well located The Holiday Inn in Sutton is a Holiday Inn and can therefore be relied upon to be comfortable with good amenities and a good breakfast spread. The room was very warm but the weather is so variable it is hard to know how to heat the place, I would imagine. The location is ideal if you want to be south of London and yet have a large choice of restaurants if you fancy a change from the hotel restaurant. And the pool is a super asset! Fortunately my husband had stayed here before and knew that the entrance is down the road to the RIGHT of the hotel - I surely would have gone left and got in a right muddle! The entrance is sign posted but only if you're coming from what was for us the "wrong" direction. Otherwise, no complaints. The staff were great and it was a successful stay. February 5, 2014
Rated 5.0 out of 5.0 by Great experience I could not fault this visit. Reception staff were friendly, helpful and kind, so were staff in the dining room and swimming pool. The room was comfortable and the TV easy to use. We enjoyed our stay very much. February 1, 2014
Rated 2.0 out of 5.0 by No internet in the rooms The hotel is clean and comfortable, but for this price, it definitely should. However if you want to have access to the internet, you have to pay5£ for an hour. I find it outrageous all the more since I am used to having free internet in all the hotels where I stay, even in hotels where rooms cost half the price of what I paid in Sutton. January 29, 2014
Rated 5.0 out of 5.0 by Very friendly staff We have stayed at this hotel on a number of occasions during the last twelve months and have always found the staff extremely friendly and helpful. Good facilities - Restaurant & Swimming Pool Very good location next to Sutton's city centre and railway station. In the past we pointed out the lack of free wi-fi and it is much appreciated that as a first step this is now being provided on a limited basis. January 21, 2014
Rated 5.0 out of 5.0 by Christmas in Sutton We have been visiting The Holiday Inn Sutton for the past eight years and often at Christmas because we have grandchildren in the area. The hotel always comes up to expectations and the staff are always charming and helpful. January 10, 2014
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