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Rated 4.5 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Very enjoyable stay My only complaint is the Tea and Coffee served at breakfast was very poor quality. Every member of staff where very pleasant and professional, Most enjoyable stay. December 19, 2014
Rated 5.0 out of 5.0 by Great Service Many thanks to the staff at Holiday Inn Sutton who always look after us and make our stay special, many thanks for the fantastic up grade to a suite. Got to say the staff here are some of the best. December 18, 2014
Rated 5.0 out of 5.0 Un buen hotel de la cadena Holiday Inn Excelente servicio, buenas habitaciones, baños renovados, toallas amplias, buena localización y precios ajustados. December 18, 2014
Rated 4.0 out of 5.0 by Warm reception. Very comfortable stay. Room spotless. Reception staff very friendly and courteous. Breakfast staff could be a little more attentive. Overall could not find any major fault. and enjoyed my stay. December 17, 2014
Rated 5.0 out of 5.0 by Nice Staff polite and friendly rooms spot on breakfast very nice. Made sure my wife got her gluten free breakfast . would use again December 16, 2014
Rated 5.0 out of 5.0 by Reception Congratulations on another excellent stay the reception team once again where very helpful. With a special mention to pauline December 16, 2014
Rated 4.0 out of 5.0 by Good room and service, bed not so good Holiday in Sutton offered a good overnight stay for us. We have used the hotel before as a convenient way point when conducting business and leisure in the south London area. Breakfast was very good, the hotel is clean, staff considerate and efficient. Only one gripe, the bed was not so great a unique mixture of firm around the outside with a central 'squishy hollow' in the middle which set my 'back off'. Would it put me off? well no but hopefully the next time the room will have a newer mattress. December 15, 2014
Rated 3.0 out of 5.0 by Good Service but Noisy Function Sadly there were private functions on both nights of my stay and both were noisy and took up the whole of the restaurant area. The first night the loud music was not too late however on the Thursday night it went on past 00:30 and since I had an early start this was unacceptable. On the plus side, the bar staff are very good and food quality good. The breakfast is reasonable. December 14, 2014
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