Rated 4.5 out of 5 by 167
Rated 5.0 out of 5.0 by Dave119 Welcoming and Relaxing
A Fantastic, relaxing hotel within 45 min of Central London.
great staff, which have a sense of humor.
October 12, 2014
Rated 5.0 out of 5.0 by Sue-Ann64 Great find
I was looking for a hotel, close to London at a reasonable price rather than city centre prices and close to a rail station. This hotel was a bonus. The room was large and comfortable and all staff were very helpful and friendly. There were a couple of minor issues that were dealt with and sorted out very promptly and efficiently. Breakfast was comprehensive and fresh and coffee cups were kept topped up. Will be coming back when London beckons again.
October 9, 2014
Rated 4.0 out of 5.0 Comfortable bed
Comfortable bed ,poor dinner menu ,barely edible breakfast
October 6, 2014
Rated 5.0 out of 5.0 by miltonparade Excellent staff
The room was big and comfortable, the food in the bar was simple but very good and the health suite was an unexpected bonus.
Most of all though your member of staff who was working on reception named Amber was what made the difference - we had a few potential issues during our stay (booking not correctly recorded in system/nervousness over whether our food order would arrive in time to allow us to get to leave on time to get to a wedding).
With these and other potential problems Amber not only took care of things immediately but did it in a friendly and confident way and always seemed like nothing was too much trouble - my friends and i all picked up on it and she stood out as one of the best hotel employees i've ever dealt with
October 4, 2014
Rated 5.0 out of 5.0 by sid4 comfortable bed and great service
I would recommend this hotel to anyone, great staff friendly and helpfull
October 1, 2014
Rated 5.0 out of 5.0 by Cumbrian empty nesters excellent
Staff couldn't have been more helpful; our room (upgrade to spa suite !) was great. Very comfortable bed and gorgeous pillows!!!
Thank you Sutton Holiday Inn you were a welcoming, spotlessly clean, pleasant place to stay in.
September 30, 2014
Rated 5.0 out of 5.0 by couchpotato better than expected
a great stay over on a leaisure trip to London. This hotel made it easy to relax. Room and bed were excellent and the breakfast good value for money. Definitely stay here again.
September 30, 2014
Rated 5.0 out of 5.0 by JuliaP Great staff, always a warm welcome
Yet again a great welcome and a relaxing evening. The staff are exemplary and my stay is always so relaxing.
September 21, 2014