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Rated 4.5 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by My stay in Sutton Very nice comfortable hotel with friendly staff, but incredibly expensive for a holiday Inn. I guess this is because there is no competition, but I have stayed in Holiday Inn's around the country where dinner was also provided for about £60 less than this. I also don't expect to have to pay for car parking when resident at a hotel. August 27, 2014
Rated 4.0 out of 5.0 by Nice Stay Rooms are a bit tired and couldn't get the internet working. But staff were very friendly and the hotel offered decent value for money. August 25, 2014
Rated 2.0 out of 5.0 by not recomended room was very dirty, evan rubbish wrappers and food left in the fridge. no connection to wifi and staff unable to help. food very poor standard dry and rubbery not fresh at all. the only good point to the hotel was the pool, sauna area all though no life guard on duty so not recommended if you have small children. would not recommend this hotel very poor quality over all. August 22, 2014
Rated 5.0 out of 5.0 by Wedding weekend Spent two nights at the Holiday Inn to attend my cousin's wedding in the local area. Very nice hotel. Staff were friendly and extremely helpful and went out of their way to ensure we had a nice stay. Swimming pool was nice. We had an evening meal in the restaurant - little bit pricey but food was nice. Can get busy outside where everyone goes to have a cigarette but all in all no problems with anything. Would recommend staying at the Holiday Inn in Sutton. August 19, 2014
Rated 5.0 out of 5.0 by Excellent stay while visiting Chessington and Hampton Court The hotel was an excellent base for us and our grand children the location of the hotel provide good access to Chessington and Hampton court. The pool was a huge success and the food was varied and good value for money. The staff were excellent and could not have been more helpful. August 17, 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff We stayed here as a base for a family trip to Chessington and Thorpe Park, as Holiday Inn is no longer in the Chessington theme park. The service here is much better than at Chessington with a more relaxed atmosphere. It is about 25 minutes drive from Chessington though. The family room was a very good size, with two twin seat sofas and two double beds. Some elements of the room decor were looking a little tired, but a refit was underway elsewhere in the hotel while we stayed. Many thanks to the restaurant staff for finding answers to our special dietary needs. The pool though small, was stocked with a number of children's toys, which was a nice touch. August 17, 2014
Rated 5.0 out of 5.0 by spotless and comfortable the room was incredibly comfortable, spotlessly clean. all the staff were helpful and the leisure club a bonus August 12, 2014
Rated 4.0 out of 5.0 by Comfortable and pleasant stay Ideally located in the town centre, we stayed fat the hotel for a business trip. We used the leisure facilities and swimming pool which was great to unwind at the end of the day. The staff were pleasant and helpful to our needs. I had to call reception to confirm internet access and this issue was dealt with in a very efficient and friendly manner. We didn't eat in the restaurant in the evening but there is a small lounge and bar area which guests can use next to the main restaurant. Breakfast service was good with plenty of staff available to cater to the guests. The breakfast was typical buffet style you come to expect from this brand of hotel. All in all pleasant experience August 10, 2014
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