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Rated 4.5 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Excellent Base for Wimbledon Tennis I stayed at this hotel for one night with my son for the Wimbledon tennis. The hotel was easy to find however the car parking was very tight with only one space available. The staff welcome was very good, and the room was clean, spacious and comfortable. Previous comments mentioned that the bathrooms need a make-over which is definately needed, however they were clean and the shower was very good. Room service food was nice (although a bit pricey) and the breakfast was excellent - with a wide choice of food. The swimming pool, although not massive was adequate and the steam room and sauna were great. Changing room size, showers and access to the leisure area could be improved. Only negative was the noise made by the cleaners talking outside the room at 7:30am which woke us up. Overall a very enjoyable stay and only 25 minute drive to Wimbledon was ideal for the tennis. July 6, 2014
Rated 4.0 out of 5.0 by Comfortable, modern room The room (132) had been recently renovated and was excellent. It was clean, comfortable and up-to-date in decor, and the window could be opened. It was next to a conference room, and on one evening the session went on long into the evening, with the presenter's voice annoyingly loud. The breakfast was disappointing; coffee was of poor quality, and the food (at around 8.00am) had been lying around and was rather dry. Service was variable; attentive one day, sparse the next. Even the discounted cost (£11.95 for hotel residents) was significantly excessive for what was offered. July 4, 2014
Rated 5.0 out of 5.0 by Great Service and facilities We stayed for four nights and we had no problems at all. The staff were all very friendly and provided excellent service. Breakfast buffet was really good with loads of options, super quality. Would highly recommend. July 4, 2014
Rated 3.0 out of 5.0 Handy Location Visited for a family reunion. Good central location. Stayed a couple of times before. Hotel getting bit tired in its décor, mainly in the bedrooms. Lighting in the rooms is not really good enough. Having said that, we will probably be back in the future. July 1, 2014
Rated 4.0 out of 5.0 by great stay at sutton the staff is very helpful, polite and courteous. It was grest staying there and my feel that myneeds and comfort are at the top priority if staff. thank you. June 30, 2014
Rated 3.0 out of 5.0 by Holiday Inn No Free WIFI Old Bathroom Expensive for the Quality Breakfast OK & Staff really good June 24, 2014
Rated 5.0 out of 5.0 by Staff made this stay The staff were above and beyond the call of duty. Special mention for the girl that checked us in and the lady that bought up the toast I'd forgot to order didn't know her name but her accent was Irish thank you. I would in a heartbeat stay here again P S. Newland June 12, 2014
Rated 5.0 out of 5.0 by Great service The hotel was clean, the staff were very friendly and helpful, the room was large and very comfortable and the breakfast had everything. We enjoyed our stay. June 11, 2014
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