Rated 4.4 out of 5 by 422
Rated 4.0 out of 5.0 by MrWN Good hotel
Friendly staff, good breakfast and pleasant hotel although the pillows are like bricks, even the soft option.
November 21, 2015
Rated 5.0 out of 5.0 by SueB56 Very friendly and helpful service at reception and restaurant
We stayed only one night for an early hospital appointment the next morning. Not a happy occasion, plus it rained more or less non-stop the afternoon/night we stayed in Sutton.
However, the sunny smiles, helpful responses and keen initiative of all the service staff really lifted our mood - thank you! (We had many questions, needs and requests and they were all met quickly and happily).
Our room , 222, end of corridor was very quiet, more spacious than other Holiday Inn rooms we've stayed in with good air-conditioning /heating.
The buffet breakfast was of the usual Holiday Inn variety and quality in the main. The only thing we would suggest is: cappuccino should be included in the buffet price (which is not cheap), as the coffee is of poor quality.
November 20, 2015
Rated 5.0 out of 5.0 by DDHayes Hotel
Great place to stay in Sutton. Great facilities and centrally located
November 20, 2015
Rated 5.0 out of 5.0 by Sue 9 Trip to see family
Staff friendly and helpful staff in dining area extremely polite and helpful well located very clean
November 19, 2015
Rated 5.0 out of 5.0 by Irene20 dining room
We had a lovely stay and would book again. The only poor point was the service at breakfast we were not greeted on our 1st sitting at breakfast we had to find our own seat. when we needed drinks the staff were not great maybe they were over worked and you need more staff.
November 15, 2015
Rated 4.0 out of 5.0 by Jem18 Cuscini fantastici
Un buon hotel dove soggiornare. Il riposo è assicurato. Posizione eccezionale
November 9, 2015
Rated 3.0 out of 5.0 by rosie b35 breakfast experience
This really bad experience influenced greatly our overall feeling about this hotel. Please address the problem with the breakfast service.I forgot to add that the floor under the tables was not cleaned between guests.
November 4, 2015