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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
推荐此酒店

整体体验

4.3

基于 1278 评论
90%
推荐此酒店

Ratings Breakdown

1278评论

  • 5 星级
    717
  • 4 星级
    365
  • 3 星级
    107
  • 2 星级
    50
  • 1 星级
    39

Great stay and very helpful staff

By

2019 十二月 07

Great stay , staff helped make the stay more enjoyable by letting us use facilities earlier

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no

By

2019 十二月 06

club

I have said enough in the survey. This is far to long and I sure
nobody seems to read these.

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Family visit

By

2019 十二月 04

After several stays visiting family at this hotel we were left dissatisfied this time.
Room quality poor, cleanliness poor.
Maybe a coincidence or not but the past visits we have had have not been booked using my military discount. Each of those times we had first class accommodation and service.

This last visit was via military offer and the room and service was poor.

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Happy with the room and services.

By

2019 十二月 03

club

Very happy with the hotel, shame no biscuits and no condianor .

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Nice hotel with friendly staff

By

2019 十二月 03

club

This is a nice hotel with friendly staff and comfortable surroundings. It is convenient for travel to London and for staying in when I visit friends and family. The bathroom in my room was a little tired but perfectly functional. I can't comment on the food as haven't eaten in this one but it's usual good in most HI hotels.

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Great Customer Service

By

2019 十一月 30

Denise Kimpton at your front desk goes over and above to ensure she can help in anyway. Nothing is ever trouble for her. A great asset to this hotel.

All staff are very polite, very helpful , if the hotel can be brought up to
their standards you will have a superb hotel, They are just let down a little with product availability, how can a bar run out of larger, or a limited menu run out of certain dishes when they do not change from week to week.

Overall great place to stay due to the environment the staff create.

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Great staff, clean and comfortable bed

By

2019 十一月 29

club

I enjoyed the Holiday Inn in Sutton. The hotel was rather dated but very clean and comfortable. Did not experience any issues while we were there. Staff was very good and the hotel is within close proximity to the Sutton High Street and public transportation, about 35 minutes on Southern Rail to Victoria on the faster train.

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Holiday inn Sutton

By

2019 十一月 28

Excellent cleanliness. Excellent service from staff. Excellent comfort especially the beds.
Breakfast was great. Good selection of foods and beverage.
Evening meals we had not good. Food not cooked great and could have a better selection on menus. Would eat out in the evening when we stop again.

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Great hotel, frinedly staff, relaxing stay

By

2019 十一月 27

club

Visited family who live in Sutton. Hotel was a great place to meet them for coffee etc (for one thing they could park). Just a very supportive place and the staff are a large part of it..

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Nice hotel, comfortable and good food

By

2019 十一月 23

club

Stayed here for a few nights on a business trip. The staff were all very pleasant, the dining room and bar were nice and food was good. The breakfast was especially good. Bed was very comfortable and room was quiet. All in all a great place.

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80’s weekend

By

2019 十一月 20

club

Stayed at holiday inn Sutton as we were going to the 80’s party night being held there. Had a lovely stay and enjoyed a delicious breakfast in the morning. The room was clean and comfortable.

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Weekend away

By

2019 十一月 20

club

The experience was good. All my family were happy with the choice.

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