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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1531 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1531お客様レビュー

  • 5 スター
    846
  • 4 スター
    429
  • 3 スター
    134
  • 2 スター
    66
  • 1 スター
    56

Too noisy

By

10月 11, 2021

platinumelite

Spent sleepless night due to snoring person in next room, walls are too thin and thus impossible to rest and relax. Breakfast is lacklustre and needs a bit of innovation too. Staff are friendly in the main though.

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Great stay

By

10月 06, 2021

Staff were incredible. Average value for money. Very easy to find although you might get caught out with the bus lane

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Not the best Holiday Inn!

By

9月 29, 2021

A really lovely and helpful welcome on arrival.
Disappointed by the room which needed upgrading. Bed was uncomfortable and carpet was shabby.
Unaware of heating system and room was cold on Sat 24th.
Internet was variable.
Room was nice

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Short Break

By

9月 28, 2021

Everything about our stay was excellent,particularly the friendliness and consideration to detail taken by ALL members of staff,they went out of their way on numerous occasions.Thanks very much to all of you,we will undoubtedly be back

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Relaxing, comfy bed and great staff

By

9月 26, 2021

club

Nice and relaxing stay after busy days working. Breakfast was excellent as was evening meal. Beds are super comfy and staff very helpful. Car parking seems expensive for guests but perhaps that’s a London thing? Bathrooms look a bit tired but were clean. All in all a very pleasant stay. Thanks.

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Lovely hotel

By

9月 24, 2021

club

Upgraded to junior king suite for a treat but was disappointed as very dated & don't think it was good value for the money we paid.
Few issues where shower curtain was not attached properly & plug for bath broke.
Not happy having to drink from paper cups..requested a proper cup but didn't receive any.
Bed was fabulous
Only given 30 mins for breakfst.

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Good bed and service

By

9月 20, 2021

I often travel from Nottingham to London.I try to visit Holiday Inn during my visits.I always receive a warm welcome and find the staff to be very helpful

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Sutton holiday inn

By

9月 20, 2021

club

My stay was Pleasant and staff was very welcoming and was willing to help with anything.,room was clean and tidy. The floor I was on was a little noisy and at one point staff tried to enter my room without notice

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First trip in a long time

By

9月 19, 2021

platinumelite

The welcome was arm and friendly and very helpful - the facilities were good the breakfast was good with all the necessary hygiene practices in place and the food was tasty
The leisure facility was open and a very happy smiling and helpful gentleman on the desk
All good

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Really lovely stay

By

9月 17, 2021

Lovely, convenient hotel. Nice staff. Comfortable and clean. Pleasant room with useful extras such as air conditioning, iron, hairdryer. Very comfortable bed. Nice to be able to open the window!

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A HI Property Whose Standard Has Not Slipped

By

9月 16, 2021

I have stayed four IHG properties since the re-opening and found conditions of the room and standard of services have somewhat slipped, to my disappointment. For the fourth one, HI Sutton is an exception. First, the room was nice and warm though the carpet was a little tired. The thermostat worked and was easy to operate. I was not awakened just before dawn because of coldness in my previous 3 stays at the other hotels. Second, the Sports (Spirit) Club made hotel guests feel welcome and they provided me with a towel. I did not have to bring any towel from my room and I appreciated this small gesture. Quite often where sports club are not run by hotel establishments and, in occasions, hotel guests feel they are regarded as a kind of nuisance, Breakfast and dinner were good as well though they lacked variety.

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Jerry and family

By

9月 14, 2021

Thoroughly enjoyed our stay particularly the leisure facilities. Hotel is in a prime location for shops and movies.
Staff were very welcoming and helpful. Thank you!

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