Rated 3.7 out of 5 by 284
Rated 4.0 out of 5.0 Hotel staff very accommodating
The hotel staff was very accommodating and upon checkin let us know that the hotel restaurant was closed due to renovation . They also let us know that rooms were being renovated as well but not on any floors that had guests. Rooms were clean and comfortable. No facial tissue in guest room. Excellent food was catered in the only problem being a continental breakfast with mushy fruit cocktail and cold, dry pasties. The lunch and dinner catered in were excellent.
May 1, 2015
Rated 4.0 out of 5.0 by PIEDROS Great Experience
Everybody at the hotel were really nice people.
The facilities are ok and the beds you'll never want to leave them
April 30, 2015
Rated 2.0 out of 5.0 by CJpoe Rundown
Room was rundown and bed very uncomfortable. I would not recommend this hotel.
April 29, 2015
Rated 3.0 out of 5.0 by W..B Great rate negotiated but
The initial experience for a guest should not be one of frustration. Check in should be quick and easy. I blame the MOD for not being prepared.
April 29, 2015
Rated 2.0 out of 5.0 by Un-satisfied Service
I booked our rooms on line and when we checked in I explained to worker my charges were already taken out for one of our rooms and he insisted on taking my cc again and charged me again for my room. The other room was to be paid for by my mother who also gave her cc and they scanned it but never charged her cc. Upon arrival home, I checked our bank account and the charges were taken out of my bank account twice. This was very upsetting especially since I explained to worker upon check in and he did not listen. There were a lot of teams staying at this hotel and it was very noisy!! Teams hung out in halls and could hear them in rooms late at night. Pool area was crowded and the hotel has a limit of 5 in pool, we had small children and the teams did not care and took over pool area. Also teams were throwing stones at windows during night, this was upsetting and uncalled for.
April 29, 2015
Rated 3.0 out of 5.0 by Mr. FamilyMan Easy Access from Highway
Good hotel in the middle of city, especially, if you're new to the city of Louisville.
April 28, 2015
Rated 5.0 out of 5.0 by Gavortnyk Good Choice for Comfortable Stay
Beds were comfortable, clean room and bathroom. Close to interstate and several dining choices within walking distance. Friendly service and very accommodating for guest requests. Hotel is undergoing renovations and we were not put near any work being done.
April 25, 2015
Rated 2.0 out of 5.0 by Dee34 Disappointment
The restuarant was closed so you had to go out to eat for every meal. The rooms looked and felt dirty. it looked like my sheets on the bed was not changed from the guest. I will say that the hotel staff was nice. Rooms are very out dated damaged furniture. i would never stay at this hotel again, unless I absolutely had to.
April 22, 2015