Rated 3.6 out of 5 by 456
Rated 5.0 out of 5.0 by MissBrow Relaxation
I loved my stay!!! i will visit again. Great staff and service
June 23, 2016
Rated 5.0 out of 5.0 by Oregino No towel racks
Wish there were towel racks in the bathroom..
No PBS channel on the TV .
June 20, 2016
Rated 1.0 out of 5.0 by Lee KW Not great!
Most disappointing stay at any HI/HIE! Web site stated under construction until May 2016. 9/10 June went to bed with hammering, woke up at 7 by more hammering. We were not acknowledged as preference HI card users, no clue if we got points or not. New smell was overwhelming ...no EVO used in the updates. AC not updated, loud and noisy all night. Many items in room didn't work or were broken, need to do "punch" list for that room. Took 15 minutes to get hot water. On check out I complained about everything and the clerk was a bit put out. I walked out the door, turned around and asked for my key back because I forgot something. The clerk had not waited on anyone else but required I show my ID before she gave me my key. Rude, totally rude. Do not recommend staying at this hotel!
June 14, 2016
Rated 4.0 out of 5.0 by CJC2016 Tower Refurbished in 2016
As you drive in you'll first pass an older motel style building and then round the corner to the tower. We stayed in the tower, which was newly refurbished and was nice.
The staff was friendly and accommodating.
June 7, 2016
Rated 2.0 out of 5.0 by role84 No dieron un buen servicio
La tarifa debía incluir el desayuno y no fue así, había un cristal roto en la habitación, el hotel esta siendo remodelado y aún huele a pintura, no hicieron la limpieza en la habitación temprano.
June 6, 2016
Rated 1.0 out of 5.0 by 9843vwuo Disappointing
I really wanted to like this property, but was rather disappointed. I never saw the bar or restaurant open in the evening. The rooms are very nicely updated, but had some annoyances. For example, the glass shower doors prevent you from being able to turn on the shower from the outside to let it warm up. Compared to other local hotels I have found, the value to be low.
June 6, 2016
Rated 4.0 out of 5.0 by Squee85 Where are the towel racks?
We were given two sets of towels for two people--two bath towels, two hand towels, and two washcloths. I had to ask for an extra bath towel for drying my hair. We both showered before going out for the evening. There were NO TOWEL RACKS to hang things to dry, so nothing dried. It was not very pleasant in the morning when we needed to wash our faces, etc. If there is no place to hang towels to dry, there should be more towels available in the bathrooms!
June 1, 2016
Rated 2.0 out of 5.0 by Disappointed/ticked Ok to stay
I stayed here two nights to apartment shop for my son. The first night was fine. The second night was horrible. The hotel had a basketball team stay there and the kids were unruly and loud, slamming doors, running the halls and talking loudly. I spoke to the front desk and the kids and the situation did not change. Upon checkout the front desk only offered and apology but nothing else for the horrible night of tolerating the unruly kids.
Also this is the first Holiday Inn I've stayed in that does not offer a complimentary breakfast.
I just feel there should have been more than an apology and measure in place to ensure All guest comfort at the hotel.
June 1, 2016