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Rated 4.2 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay How do I start with the great service we had at this Holiday Inn. We wanted to check in early and they had us in a king bedroom with a whirlpool which did not work with us as we needed 2 beds. They were move than happy to change our room to a king bed with sofa bed and check in early...PERFECT! We were in town for the Madison Marathon so the runners in our group wanted to return to the hotel after the race to shower. The hotel allowed us a late check out so the runners could come back and shower....PERFECT!! We had a great time at the waterpark and overall we had an amazing stay. Couldn't think of anything I would change. November 12, 2014
Rated 4.0 out of 5.0 by The bed was so soft and comfortable wow! The bed was so soft and comfortable wow! I did not care for the benvenutos restaurant that was attached to the hotel. The food was sub par and hit or miss. November 11, 2014
Rated 5.0 out of 5.0 by nice place stayed again for an event with a friend. rooms are beat down and did not appear clean, but staff and manager were phenominal November 8, 2014
Rated 5.0 out of 5.0 by Room with a view i was upgraded at check in. My room was large with an indoor balcony overlooking the water park. Very cool. Lobby bar and food was also great November 7, 2014
Rated 5.0 out of 5.0 by Great stay My second visit was just as great as my first! I loved the room and had a great experience with the staff. I didn't have as great experience with the restaurant, but the front desk staff and bartender were amazing. November 6, 2014
Rated 5.0 out of 5.0 by great place The hotel was wonderful and the staff super friendly and helpful. Love the shuttle service, very easy to use and great drivers! November 4, 2014
Rated 5.0 out of 5.0 by Excellent stay. Confused booking and package - As always, the hotel was excellent. We stayed in two different rooms during our stay and both were clean and nice. - Staff were helpful at every opportunity, and the pool is a nice way to unwind at the end of a long day. - The bar in the lounge didn't open while we were there, nor did the bar in the pool area, but we were able to get drinks from the restaurant bar so this was a minor inconvenience at the worst. - The rules posted on the hot-tub were conflicting. One line said no unsupervised kids under 12 in the hot-tub. Another line said no children under 16 allowed at all. - There was some confusion at booking about the packages and room layout. The 6 occupant "suite" we stayed in the second evening was not what we expected. We thought we would have one of the beds in a separate room that could be closed. This wasn't the case, and privacy was a moderate concern. We worked around it, but it would be nice to have a room diagram rather than having to rely on descriptions to understand the room. - There was some confusion on the package. If you intend to use the pool, do yourself a favor and contact the hotel directly and find out if you get wristbands or not. We paid extra because the booking implied that we didn't get pool access for everyone unless we purchased extra bands. We purchased the kids package, but I don't think we needed them. We were offered wristbands both nights of our stay, and the first, we didn't pay for a package that provided them. This leads me to believe we paid extra for something that we would have already gotten. I did NOT challenge the staff on this, which is why I'm suggesting contacting the hotel directly when you book. It's unclear to me how this should work for guests of this hotel. November 4, 2014
Rated 4.0 out of 5.0 by Great visit Had a great visit this time! Easy access to local restaurants, and as always, amazingly friendly staff. November 4, 2014
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