Rated 4.1 out of 5 by 165
Rated 2.0 out of 5.0 by Jttp Quality control has declined at this property
We have stayed at this property three consecutive years.
We will be looking for another property for our event next year. We were disappointed with our rooms. We requested non smoking rooms. Our room had extremely strong smoke odors, and had some cleanliness issues. We were moved to several different room before we could find a room that did not have smoking issues. Customer service skills of the front desk staff were lacking. Staff was friendly, but not equipped with adequate customer service skills. I travel for a living and have a realistic expectation of hotel properties. In my opinion this property did not meet that expectation.
July 18, 2014
Rated 5.0 out of 5.0 by slawson comfortable bed, nice hotel
This was a nice hotel and we enjoyed staying there while we were in town for a wedding reception.
July 15, 2014
Rated 4.0 out of 5.0 Comfortable Hotel
Hotel was good. We stayed here because of pool, in lobby bar and on site restaurant. The bar was closed all week we were there. The food from the Italian restaurant had great selection but tasted like it was all food service. I had one meal it was cold in the center and burnt on the outside. I would stay again and hope there is an improvement on the restaurant side of the business.
July 14, 2014
Rated 5.0 out of 5.0 by Caleb16 Relaxing family fun and great value
Passed through while moving from coast to coast. Had an excellent time at the pool. The restaurant was good and the kids ate free with vouchers from the front desk.
July 10, 2014
Rated 5.0 out of 5.0 by JB20121 Great Stay! Fun water park and pool for kids!!
We had a great time at the water park and our 4 year old loved it. Clean nice hotel with all that you need!
July 10, 2014
Rated 4.0 out of 5.0 Great Service
The staff were very friendly. They took care of my needs and answered questions promptly. Our kids loved the pool area. The water was nice and warm which was great. The down fall was our room was 80 degrees upon check in and took hours to fall to a comfortable temperature. The shower water trickled out and took approximately 5-10 minutes to get warm. The beds were comfortable but the one bed kept moving when sleeping and had to get up to continue to push back to the wall. I thought the price was expensive for what we received. The food was great but expensive for other restaurants around that we utilized.
July 8, 2014
Rated 5.0 out of 5.0 by Churchwoman Great Experience
We stayed in the room with the King bed and bunk bed. The room This was a great layout with children. The room was exceptionally clean. My six year old grand son enjoyed the water park area and we were very pleased with the attentiveness of the attendant. All of the staff gave exceptional service
July 3, 2014
Rated 5.0 out of 5.0 by Tuthclnr Great room and service
We stayed for a family wedding. Room was great, staff and food wonderful.
July 2, 2014