Rated 4.2 out of 5 by 372
Rated 5.0 out of 5.0 by Nacho75 Weekend Work/Vacation
I spent the weekend out of town at a conference. Instead of myself staying at a closer hotel, I booked this one for my wife and two kids. They had a blast. Great waterpark for little ones! The food at the local restaurant, Benvenuto's, was delicious, and it seemed to be a great little trip for all. Plenty to do in Madison if you don't want to swim all of the time. The waterpark is directed for children, so expect to hear running, laughing...kids being kids. I would stay again.
April 16, 2015
Rated 1.0 out of 5.0 Worst IHG Experience
As a Platinum member I spend a lot of time at IHG hotels. It may seem petty but there was no offer of a bottle of water or any other consideration at check-in. I was originally offered a double queen room and requested a single king. The only option was a second floor conference room which I accepted. The room was directly across from the elevator, ice machine and soda machine. The conference side overlooked the vaulted ceiling of the lobby and the bedroom side was adjacent to the interstate. The drone of cars, voices and elevators was constant. I tried to call the front desk to ask to have the room changed but the phone didn't work. After four hours of sleep I I showered and prepared for the day. The water pressure in the sink was so poor that I had to rinse my toothbrush in the shower. When I checked out and cancelled the other 3 booked nights the clerks only comment was that he had never heard any complaints about the water pressure before. OK
I will continue using IHG hotels in the future. Just not this one.
April 15, 2015
Rated 5.0 out of 5.0 by Jo8221 Checking in and out went very well
Front desk personnell very nice and easy to work with. Staff was accomidating to the needs of my grandson.
April 15, 2015
Rated 5.0 out of 5.0 by ryukochan I wish I had been here for leisure!
This hotel is nicer than I expected a Holiday Inn to be, and the staff are a wonderful example of what hospitality should look like. I was traveling for business, to take several certification classes for software my company uses.
The only thing I wasn't crazy about was that the pool is a small waterpark, so there were LOTS of families with small kids. No one was unpleasant or anything, but it was a little tough to study without noise cancelling headphones. If I lived here, I'd be bringing my kids, too!! On the other hand, the pool is a small waterpark, so relaxing after studying was more fun than usual :)
April 13, 2015
Rated 4.0 out of 5.0 by stucco Great place to rest and relax
Comfortable beds, quiet rooms, italian food right on site.
Bring the kids for this one, as the full waterpark with slides and video game rooms can keep them entertained while us business people have to slave away all day. :)
April 13, 2015
Rated 5.0 out of 5.0 by I cook for a living I stay here even though it's 30 min away from where I work
I love this place, great staff always super friendly rooms are huge and clean. I even move the couches to check...spotless.
Kids love the water park too! Restaurant has amazing pizzas and even when I come in right before close for carry out the female manager is always super friendly to me and my daughter.
Just a great place to stay. There are hotels only 5 min away from where I work when I travel, but I am willing to drive the extra 25 to stay at this holiday inn.
I am hooked!
April 10, 2015
Rated 4.0 out of 5.0 by MCO1 Experience
Waterpark is really for children 10 and under in my opinion. Aside from that, this is a high-quality place to stay. Lots to do in the area, and the hotel fireplace and bar are very nice.
April 9, 2015
Rated 4.0 out of 5.0 by AnneCM Fun at the Waterpark
Clean, friendly hotel with great on-site restaurant. Guests received "kids eat free" coupons and a discount to eat in the on-site restaurant. There is a small waterpark on-site which was great for young children. We unfortunately found the waterpark to be cold (both the air and water temperature) and were disappointed in the lack of attention paid by the life guards. With two adults we were well able to attend to our three young children and had a nice time.
April 9, 2015