Rated 3.0 out of 5.0 by Debbee64 Comfy room, poor amenities
My standard room was clean and comfortable enough but needs updating as it looks like an upmarket cheaper hotel complex. Glad I had a concessionary rate. Arrived a day earlier than our conference so that we could relax and decided to to go for a swim before dinner, but found the pool was closed for a class. There were no signs advising this and we felt there should have been one outside the pool entrance.
Facilities for the conference were adequate but the toilets are still in a poor state of repair with broken door locks and no soap in one of the dispensers. The locks were the same this time last year.
The food quality for the conference was very good but we wish they would put the sauces/pickles seperate for the sandwiches as these are not to everyone's taste and caused more waste than necessary.
We also ran out of hot water for beverages on several occasions and had to wait for a refil.
The reception staff were excellent though. Very welcoming and polite.
June 17, 2013
Rated 5.0 out of 5.0 by Buster123 Fantastic experience, great service, very clean
The room was lovely and clean. The beds were very comfortable and the experience for my 2 children was great and made the overall experience of the weekend really special. I would definately recomment this hotel.
June 16, 2013
Rated 3.0 out of 5.0 by Merdemer59 Clean and comfortable bedroom, good breakfast.
We stayed at the Holiday Inn for two nights and booked an executive room. This proved to be spacious and comfortable but the bathroom was exceptionally small, especially as this was an executive bedroom.
The hotel was well furnished etc. but the sound insulation was poor and we could hear conversations from adjoining rooms. In addition we were aware of children making a lot of noise in the room above during the late evening.
June 14, 2013
Rated 4.0 out of 5.0 by RHJJ Better than last time
Having stayed at the Holiday Inn Brighton-and Hove, which was a disappointing experince; this was much better; there were a few glitches and the room as was a little old-fashioned, but the staff responded in an excellent manner and could not have been more helpful. I wish we'd remembered our swimming gear.
June 11, 2013
Rated 5.0 out of 5.0 by Nick40 Great Hotel
The hotel was very good and a great location for exploring the local attractions. The staff were very friendly and the facilities very good. Was disappointed when the restaurant added a 10% tip automatically to the bill. We would have left a tip anyway. Also, there was a charge to use broadband. Most hotels offer this facility free these days!!
June 9, 2013
Rated 5.0 out of 5.0 by Miggins1 Excellent staff, comfortable room and good food
We have stayed on a number of occasions and have never been disappointed. Staff are extremely helpful and friendly nothing is too much trouble to them.
June 8, 2013
Rated 5.0 out of 5.0 by happy888 great stay
room was very big plenty of room comfortable bed and very comfortable sofa bed , excellent service dinner and breakfast really good, friendly staff thanks will come again
June 6, 2013
Rated 4.0 out of 5.0 by Familyman1 Good Hotel
Room was clean and comfortable, staff helpful and understanding. I would recomend this hotel if you want a nice quiet hotel where you can get some peaceful rest. Our party used two rooms to be close to terminal 5 for a flight to the US the next day and it worked out perfectly. Down side is Wi Fi is way too expensive they would be better taging 5 quid on every room and give WiFi free that would of made our stay exceptional. Food at the hotel was a little pricey for what you get but that's the convenence. overall very good.
June 5, 2013