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Rated 3.8 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Great experience overall Enjoyed the whole visit, reasonable price, wonderful pool area and excellent breakfast September 30, 2014
Rated 4.0 out of 5.0 by Review Good hotel for business. Internet is slow though. Breakfast was good but again service was slow if not eating the buffet. September 26, 2014
Rated 5.0 out of 5.0 by Roomy , comfortable bed , cheerful service Beautiful Hotel, very quiet and relaxing . Easy access to highway . September 23, 2014
Rated 5.0 out of 5.0 by Comfortable bedding and relaxing atmosphere I plan on visiting again; it was most relaxing and I totally enjoyed my stay! September 22, 2014
Rated 5.0 out of 5.0 by Full Service Holiday has been updated somewhat Full service Holiday, has been somewhat updated. Holiday cannot seem to get pillows right but other than that pretty good hotel and value. Good location right off of 60. Had dinner and breakfast here and breakfast was very good dinner just OK. I will stay here again. September 14, 2014
Rated 4.0 out of 5.0 by Business Travel To Mesa One of the nicer hotels near the Boeing Mesa Facility. A good, clean room convenient to where my business took place. My only objection was that the resstaurant was out of what I wanted to order for dinner. September 12, 2014
Rated 3.0 out of 5.0 by Hotel needs updated Staff is friendly but hotel needs some help. Bathrooms look outdated, Hallways were extremely hot and carpets in the halls were disgusting. September 8, 2014
Rated 5.0 out of 5.0 by Attentive staff The breakfast service was outstanding with excellent choices and attentive personnel. There are no problems with this group. Keep up the good work. September 4, 2014
Rated 1.0 out of 5.0 by Don't pay extra for a suite, especially in August! The suites are located in a separate wing right next to the freeway. Road noise is loud, even on a weekend. But what is worse is taking the elevator to your room. You first walk outside and then ride in an un-air-conditioned elevator. Unacceptable to this valley native who was trying to escape the heat for the weekend. It would be fine in December, but not August. Very disappointed. Didn't even use the pool because of the excessively hot elevator ride. September 2, 2014
Rated 5.0 out of 5.0 by Business Went to the NFL game on Sunday and business mtgs on Monday morning. Thanks to IHG Rewards Club membership we extended our checkout until 2pm allowing my wife to take in some sun by the pool while I worked. Everything worked out really well. People were great all around. I felt the maid could have been notified by the front desk of our pre-agreed upon checkout time of 2pm so they didn't keep knocking and disturbing my wife. The exhaust fan in the bathroom didn't work - couldn't find a switch for the fan - got hot and steamy after the shower. Could have helped. Great value for a night's rest. We'll be back. August 27, 2014
Rated 5.0 out of 5.0 by Relaxing environment We we're able to relax at this Holiday In Hotel Suite, during some very hot temperatures. The pool was refreshing which we enjoyed a couple times each day plus the beds were comfortable. Thanks! August 27, 2014
Rated 3.0 out of 5.0 by Stayed here for work The hotel is very much like and Holiday Inn Express except less clean and average room service. The iron in my room was not working and I had to call them twice before a technician brought the iron up. I really wanted get my cloths ready for the next day before going to bed. Unfortunately I had to wait for the iron. August 26, 2014
Rated 5.0 out of 5.0 by Another Enjoyable Visit I often stay at this property and had a great visit. Here were just a few concerns I found: I had trouble with the electronic door lock The hallways did not feel cooled by air conditioning The internet in the business center was slow The room was very comfortable, I slept well and the staff was very friendly and helpful. August 22, 2014
Rated 5.0 out of 5.0 by Nice room I had to take my husband to the airport near by and this location was perfect. The room was clean and comfortable and conveniently near the freeway. The staff were friendly and helpful. I will definitely stay here again. I will recommend this hotel to my friends and family, I wish I would have brought a bathing suit because the pool looked so nice and inviting. August 18, 2014
Rated 5.0 out of 5.0 by August stay I use this hotel on all my visits to Mesa, AZ. I have always been treated warmly by the staff at the hotel, I have always been extremely satisfied with the accomodations and services provided. I highly recommend this unit in particular and will continue to use it in the future. August 15, 2014
Rated 2.0 out of 5.0 by Great Hotel - Rude Staff I really enjoyed my stay at this hotel in terms of the room quality. However, the restaurant staff were incredibly rude and the buffet is EXTREMELY over priced. Don't stay here if you have food allergies, because the staff will not allow you to view a menu or enter the restaurant until you pay. August 12, 2014
Rated 3.0 out of 5.0 by Less than satisfactory experience 1) Nonfunctional A/C. 2) No dial tone at desk phone 3) unwashed sheets in second room assignment 4) Toilet flushed itself all night in second room 5) Hypervigilent dining room manager. August 11, 2014
Rated 5.0 out of 5.0 by None My stay was very pleasent and comfortable. I have always enjoyed staying at the Holiday Inn August 11, 2014
Rated 5.0 out of 5.0 by Great pool area Everything was great, but no selection on the menu and food I ordered was probably the worst I've eaten in years. August 6, 2014
Rated 3.0 out of 5.0 by Adequate Night in Mesa it was OK. Breakfast was OK and slow. Front desk staff was friendly. July 31, 2014
Rated 3.0 out of 5.0 by Service provided by staff was exceptional - property needs repairs! The property is in dire need of repairs and updates. The exterior of the building needs some improvement, but the lobby is nice. The staff was exceptional from check-in to check-out, they made the run-down facility manageable. I was very disappointed with it being a Holiday Inn facility, I was surprised how the building and the rooms were so outdated and in need of repairs. Rooms are dark and dingy and need a face lift - carpet and furniture was old and stained. The pool is falling apart and poses liability to possible injuries - one of the exit ladders was missing pieces exposing metal and the concrete deck was falling apart - BUT staff made sure every morning the pool and deck were clean and presentable. This is not a 3 star hotel - I would rate it a 2 star due to the state of the facility. July 30, 2014
Rated 3.0 out of 5.0 by Just Fine The temperature in the room never got cool enough for us. It was muggy. Bed was comfortable, but the pillows were awful! July 10, 2014
Rated 5.0 out of 5.0 by Our stay was really great! Everything was great! Check in was great and we really enjoyed our stay--- the pool--- the room--- and the breakfast was excellent! July 7, 2014
Rated 3.0 out of 5.0 by Great front desk staff I was pleased with the Manager Iris who helped get me a room for my attendant to stay next to me. They also were able to accommodate a hospital type bed in room. Overall it was a nice stay. July 1, 2014
Rated 5.0 out of 5.0 by Summer of 2014 Very pleasant stay at one of the better located hotels in the greater Phoenix area. Ideal location for the East valley. New renovated rooms and grounds take this fine hotel into the next many years. Hotel staff is great and always available and the rooms for dollars spent is hard to beat. June 30, 2014
Rated 5.0 out of 5.0 by Great place to stay I would highly recommend this place if you are looking for a best experience of staying overnight in this area. June 24, 2014
Rated 5.0 out of 5.0 by good location , clean room nice large outdoor pool and fitness room . we were very happy with our large clean room and overall stay. we will choose this hotel for our next visit to Mesa. June 22, 2014
Rated 1.0 out of 5.0 by Hotel Poor staff and restaurant service--my partner was treated poorly when he came down to eat. Even after attempts to rectify--no apology was made at eatery. June 18, 2014
Rated 5.0 out of 5.0 by Nice hotel We booked this hotel on a "find out where you're staying after you pay" website and were very pleased with the result. There is easy access to freeways and a variety of restaurants nearby. The hotel is a bit dated but it was well cared for, with an attentive staff. My 13 yr old son enjoyed the pool, and it was perfect for our needs. June 17, 2014
Rated 4.0 out of 5.0 by Good Hotel - Overall good hotel. Surrounding area may be a bit questionable. June 17, 2014
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