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Rated 4.1 out of 5 by 143 reviewers.
Rated 4.0 out of 5.0 by Housekeeping The only thing negative I have to say is that when housekeeping would knock on door & we would say "just a sec" loudly, they proceded to try & open door. Part of that is our fault as we should have hung to Do Not Disturb sign on door. Other than that, we had a wonderful stay & plan on staying again next year! Thank you!!! February 10, 2013
Rated 5.0 out of 5.0 by Great Hotel, great staff The room was clean and nice. Hotel was beautiful, and we LOVED the view. We were attending a Mardi Gras Ball and the location is perfect for Mobile balls--close to the civic center and the convention center, so we were able to just walk back to the room after the ball. The hotel is also right on the parade route, so to see the parades we walked less than half a block. The manager was very helpful, and even went outside with us to give us directions to the ball when we were walking over. With Mobile Police a visible presence, we felt very safe walking, two ladies by ourselves. February 9, 2013
Rated 2.0 out of 5.0 by Nothing Special Basically my husband and I stayed at this hotel because of the location. It is walking distance from the function we were attending. There was really nothing special about the room. Not much on the room service menu. Also, the elevators were broken on our floor, and when we reported it I was told it was just because of the high volume of traffic. It was in fact broken. February 8, 2013
Rated 3.0 out of 5.0 by Great location. Was living at the hotel for an extended period. Great location close to town center, still a quiet place to relax. February 5, 2013
Rated 1.0 out of 5.0 by Management has changed I have stayed at this Hoilday Inn off and one for several years, obviously there staff and management have changed and not for the good. Although the front desk staff was curtious I didnt know one which is a first in 3 years. The service in the restraunt is horrible. We didnt even get acknowledged while we were there for 45 minutes. Then had to chase them down just to pay there over price buffet style breakfast at 12 dollars a plate. I wil never stay there again. January 30, 2013
Rated 2.0 out of 5.0 by This place is fine if you're a smoker with plenty of time to waste The guy I got at the front counter was obviously a trainee, so I’ll forgive the many mistakes he made at check-in. As for the rooms, the layout and beds are comfortable. Unfortunately, even the non-smoking rooms stink of cigarette smoke, as do the elevators. Possibly someone is smoking near one of the building's air intakes. Or maybe the smoking rooms need better ventilation. Whatever the reason, the stench is unbearable. The restaurant is understaffed. The food itself is good, but the service is extremely slow. You wait a good 5 to 10 minutes just for a waitress to notice you are waiting to be seated. If you are seated at a booth, you’ll notice that nearly every booth seat is torn and patched with duct tape. The front counter is frequently left completely unattended, and there is no bell to get the attention of people who might be in the back office. I had to wait 15 minutes for someone to show up at the counter so I could check out. I do not plan to check-in again. January 23, 2013
Rated 5.0 out of 5.0 by Overall stay Nice location and large comfortable rooms. Beds were excellent and internet was fast. I found breakfast a little pricey given the cost of the room but enjoyed my stay at the hotel. January 22, 2013
Rated 5.0 out of 5.0 by Great stay This Holiday Inn always recognizes my Platinum Priority Status,and that is always a great start to checking in.Rooms were just fine,and beds slept great.Great value.. January 5, 2013
Rated 3.0 out of 5.0 Not impressed. I was a little surprised at some of the negatives I encountered. The employees were all nice but... Being a non-smoker, I thought the elevators and the top floor lounge reeked. Pretty nasty. I usually don't request housekeeping unless I'm in a room for more than several days; I just hang out the DND sign. Here they came in anyway after a few days and removed the dirty towels, the washcloths, the bathmat, and the used soap. Unfortunately, they didn't replace anything. Strange. My coworker had similar issues with housekeeping. Also, we travel a lot for work so we're Priority Club Platinum members. Except for major cities, we usually get perks like goody bags, and coupons for free breakfast or drinks. Here all they offered was free parking. Oh yeah, and no fitness room. So, if I go back for work again, I'll probably try someplace else. December 5, 2012
Rated 4.0 out of 5.0 by military friendly the staff was very courteous, food was excellent. toilet/shower room is a little small, but overall, the room was comfortable. Also, active military friendly!! December 1, 2012
Rated 5.0 out of 5.0 by They care I am a road warrior. I spend 90% of any given year on the road, living in hotels. I have been in good hotels and bad hotels and this Holiday Inn is one of the best I have stayed at. The property is very nice, but it is the staff that makes this hotel stand out. The staff at this hotel cares. Not many hotels can honestly say that. Most hotels, the staff is courteous and friendly and, if it is a good hotel, they are efficient as well. An excellent hotel has a staff that cares. Pros: The hotel is clean and modern. Room service is reasonably priced with good service. Housekeeping is extremely thorough. The hotel is also security conscious. I wish more hotels were as aware of security as this one is. Cons: Parking is tight. Don’t come here with a trailer or very large vehicle. You will have little to no parking options. Also, be careful when you are out and about. Not only is the hotel a few short blocks from a sketchy neighborhood (make sure you know where you are going; get directions if you have to), but Alabama is rated the most dangerous state in the country for pedestrians and bicyclists. November 21, 2012
Rated 5.0 out of 5.0 by My First Time in Mobile What a great location and hotel. Rooms were quite large and comfy. Learned a lot . . . hotel is next door to the Mobile Carnival Museum (worth the visit) and we even saw the start of the 5K run. Will stay here again. November 9, 2012
Rated 5.0 out of 5.0 by A wonderful hotel i have ever met. Good value with total satisfactory. I will stay again at next visit. October 19, 2012
Rated 5.0 out of 5.0 by Great Experience! Best Holiday Inn I've been in, nice city, nice people and excellent hotel services October 18, 2012
Rated 4.0 out of 5.0 by Hilidy Inn Mobile, Al This property was a pleasant surprise from check in to check out. It was chosen without previous travel to the area and I recognized it as an older design. Upon check in I found the staff friendly and informed and the facility to be VERY well maintained. The location was great and the restaurant for breakfast was better than other non-hotel dining rooms I have found recently. The little extras make alot of difference. If I return to Mobile I will book this property again. October 12, 2012
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