Rated 4.1 out of 5 by 594
Rated 4.0 out of 5.0 by TrixieDiva Great location
Great location in the French Quarter. Nicely renovated rooms with fantastic bathroom lighting. Did not use the pool but it has a beautiful courtyard setting. Overall, a very nice place to stay in the Quarter.
September 30, 2015
Rated 2.0 out of 5.0 by Annmark Constuction
We booked our rooms in February. Thought it would be a great location. Location was great. Renovation was taking place during our stay. Horrible. Noisy in the morning. No hot water. We were not told renovation would be taking place. The lady at the check in desk was very rude. She told us to be quiet because she was on the phone. She should be fired for lack of professionalism. Manager needs to evaluate his staff and take leadership. NEVER visit this hotel again. With all this being said, bellboy was absolutely wonderful. Maybe, he should he should be moved into management.
September 27, 2015
Rated 1.0 out of 5.0 by Spilly Bad Stay
Hotel under construction The noise and dust in the hallways was unexcusable
September 26, 2015
Rated 3.0 out of 5.0 by BrianN2 Under Renovations
I have stayed here before with no issues or complaints. This time the hotel is under heavy construction with guest floors and common areas. I am a reasonable person so I know the hotel will be much nicer in the coming month or two.
September 22, 2015
Rated 1.0 out of 5.0 by DATravel Remodeling-Bad service
The hotel was being remodeled and wasn't made aware of this until I checked in. The remodeling crew started work at 7 a.m. and the room that I was placed in was right in the middle of the remodeling zone. Had to go to another hotel to use the pool. If I would have known this when I made the reservation, I would not have chose this property.
September 19, 2015
Rated 5.0 out of 5.0 by Rockbot Hotel Under Construction, but the staff was fantastic!
I stayed at this hotel for two nights in September. The hotel is under a thorough renovation and my stay came with some of the usual inconveniences that you might expect; saws buzzing during the day, a little dust, etc. I did have a couple hiccups during my stay, but I had a converstaion with the front desk staff and they were very responsive to my requests. I following up by checking in with their guest services manager, Todd, and he could not have done more to make sure I was happy with my stay. Excited to come back and stay at this property again. Great staff, highly recommended.
September 18, 2015
Rated 5.0 out of 5.0 by DJWally Wow the remodel is looking awesome!
I love this hotel- stayed there twice this year already- and one more visit coming up next month.
When I was there in April it was pre-remodel and I loved the charm and especially the location! When I returned over Labor Day weekend- they appeared to be almost done with the remodel... our room was new and super-stylish. LOVED IT.
The bar has awesome cocktails!
September 17, 2015
Rated 5.0 out of 5.0 by B Young Gem
I have stayed at this hotel for business and pleasure for many years and have witnessed the transformation. While it has always been one of the most desired locations in the French Quarter, the almost complete renovations make this property simply grand. I stayed in one of the newly remodeled room and was thoroughly impressed. You would never guess this was a Holiday Inn upon entering these new rooms. Great TV, very comfortable bed, smart furnishings and while the bathrooms are small, as most hotels are, the new walk-in shower was a treat.
But, the highlight of this property are the people. The GM and staff (primarily but not limited to GM Todd, and his staff Rene and Robert) never fail to impress. It is as if they are hosting their own family. Job well done folks!
September 17, 2015