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Rated 4.3 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by A great stay My family and I spent 6 nights at this hotel and we were not at all disappointed. A an IHG member, they recognized my loyalty and were kind enough to upgrade us to a room with a balcony giving my daughter a place to smoke, although I wish she didn't but that's another matter. This meant she could step on the balcony and have her cigarette without having to literally walk outside of the hotel grounds. The staff was very nice and friendly and the concierge was very pleasant, easy to talk to and informative. The hotel is one block off Bourbon street accessible to all the goings on in the French quarter and just a couple of streets from Canal Street, given us another flavor of New Orleans. I highly recommend it and when in New Orleans again, I would stay at the Chateau Lymone. August 19, 2013
Rated 5.0 out of 5.0 by Excellant location. I made reservations for a party of 12 and everyone agreed it was a great place .Staff was very friendly and hotel was extremely clean. August 13, 2013
Rated 5.0 out of 5.0 by Happy Customers!!! This was are first time staying at The French Quarter-Chateau Lemoyne!!I can only say good things about this Hotel!! We actually rented two rooms for the night one for us and one for my mother!! Both rooms were extremely Clean and the beds were very comfortable!! The staff was very friendly and we felt very Welcome!!I would recommend this hotel to anyone looking for a Great place to Stay in New Orleans and we look forward to staying their again next Summer!! August 9, 2013
Rated 2.0 out of 5.0 by Average at best, but close to Bourbon. We had a room with a private balcony which was okay, nothing spectacular. The room is small but comfortable. My biggest complaint is the electrical outlets in the room - there were none! One behind the bed which ran both lamps, one on the opposite which ran the TV, clock and lamp; and one on the other wall which ran 1 lamp. So you could only use 1 plug on the lamp and 1 on the wall.That is not near enough. It is 2 blocks from Bourbon and some great restaurants, so that is a big plus - but you will pay for it. Top dollar and I mean more than Vegas. And they will lock down about $100 a night on a secured deposit on your card. By the time you add up all they get you for, like parking, you are looking at $230 a night average. They were out of coffee every morning downstairs at breakfast. Pay top dollar then don't expect much - you will certainly won't get it. August 9, 2013
Rated 1.0 out of 5.0 by regretable selection Arriving late (about 11 pm), our driver pulled onto the curb by the door so as not to leave the safety of the car, we got our own bags. Our room, while comfortable enough, was much less than expected, in ill repair, with a view from the balcony of illicit activities in a very much less than desirable location. We did not feel safe leaving the premises and stayed the night opting to have no dinner at all. The desk staff and bellman were very understanding as we checked out the following morning and they personally assisted our transfer to another hotel. Unfortunately, the manager was not as accommodating and although we are quite sure he knew the details, and as it was his right to do so, we were refused a refund for any portion of our 4 unused night’s fees. We feel some sort of apologetic remittance or allowance was definitely in order. We travel quite a bit and have been less and less satisfied by the lack of correlation between individual facilities and the corporation, and the support from IHG. August 6, 2013
Rated 5.0 out of 5.0 by Beautiful hotel and amazing service We had our wedding in the courtyard here and it was beyond beautiful! The staff was very helpful and courteous. They went above and beyond to make sure our weekend was special and beautiful. They were very accommodating and friendly to not only us but all of our guests as well. Also, not to mention, the location of this hotel is just a block over from Bourbon St., but surprisingly very quiet and calm. We thoroughly enjoyed our wedding weekend and the staff at the Chateau LeMoyne made our special day PERFECT!! Thank you so much! August 3, 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable room My husband and i absolutely loved our experience! The staff was friendly and courteous and even took us on a tour of the hotel and filled us in on its history! Can't wait to go back, and this time executive suite! See ya all soon! July 30, 2013
Rated 4.0 out of 5.0 by nice hotel, ok room, no parking The hotel itself is very nice and elegant. The pool area is gorgeous and the lounge is nice. The location is perfect. Right off Bourbon Street, but a block away to avoid the noise. My only issues are the rooms are a little dated. Also the hotel advertised parking but it's only for valet which is $37 a day! A bad surprise. Good other than that. July 26, 2013
Rated 5.0 out of 5.0 by very quiet enjoyed our stay very much. The location was perfect. The room very clean and enjoyed the pool. The staff was always friendly and we found Alan very helpful suggesting places to dine. July 25, 2013
Rated 5.0 out of 5.0 by Convenient location This Holiday Inn located in the French Quarter was within walking distance to so many different places, restaurants, cultural activities, shopping and Bourbon Street! Plus the décor and moderate size of this hotel itself seemed to fit in with the New Orleans French theme with its courtyard balconies overlooking the swimming pool. The staff was extra helpful, too! July 22, 2013
Rated 5.0 out of 5.0 by great pic spent one night with my husband and 2 children in their 20's. Space was adequate, very quiet, courteous and informative staff, value was also competitive w/other area hotels. valet service made it very convenient, we arrived early, left our belongings in the car while siteseeing and came back, valet brought car around to unload in a timely manner and everything ran smoothly. definitely recommend July 22, 2013
Rated 5.0 out of 5.0 by Great Service and Location We spent my birthday weekend here, and had a GREAT time! The location of the hotel was in walking distance to so much! The bar area and bartender were awesome as well as the front desk clerks! I would recommend this hotel to friends! July 21, 2013
Rated 3.0 out of 5.0 by Very disappointed in room. The public areas, i.e. lobby, lounge, restaurant and pool area were very nice and pleasing to the eye. However, the room was very disappointing. We had a king balcony side view. Looked nothing like the room we viewed on line. Balcony looked right into a vacant brick building with a lot of junk in windows looking down on us. The bed was quite comfortable. The sink area counter space was so small you had no room for any of your toiletries. Toilet paper holder was falling out of wall. All the finishes were very old and dated. Stepping off the elevator you had peeling wallpaper and worn carpets in hallways. On a positive note, the location was great and I would stay there again, but would hope to stay in a different part of the hotel, like the rooms in photos with antiques and nicer furnishings. All the staff was great, very friendly and helpful. July 19, 2013
Rated 1.0 out of 5.0 by Over priced budget rating booked King Room with balcony at a very high price. Room VERY basic, Balcony was shared with 3 other rooms! No fridge in room!! Toilet was so small you would not beleive. Breakfast in morning? There was none i arrived the breakfast room all that was available was weak coffee and not very fresh fruit juices. In my booking i paid for breakfast to be included! In any event was not a nice experience and i would not stay at hotel again. July 19, 2013
Rated 5.0 out of 5.0 by Spur of The Moment We had a Spur of the Moment trip to New Orleans after a trip to Baton Rougue. We were celebrating my husband getting a new job. We called and got an excelllent room rate and two blocks from Boubon Street. The Hotel and staff were absolutely wonderful. When we come back in August we will definitely be staying here again. The only complaint I had was is that the restrooms are very small. July 17, 2013
Rated 4.0 out of 5.0 by Very tucked away I enjoyed being one block from all the Bourbon Street action and it was across from the famous Deena's Restaurant. There are so many cultural shops on the street and the people were very kind in the neighborhood business. I enjoyed breakfast at Camellia Grill and I just had a wonderful time in this location. Kudos to New Orleans Chateau Lamoyne. July 16, 2013
Rated 5.0 out of 5.0 by Very nice hotel in French Quarter Very nice hotel--clean, comfortable and quiet even though just one street over from Bourbon Street. Hotel staff extremely friendly and helpful. July 16, 2013
Rated 5.0 out of 5.0 by Excellent location and superb staff I can't recommend this hotel highly enough. Every staff member was friendly and attentive offering assistance even before I needed to ask. Located one block off of Bourbon St convenient as could be. I have stayed before and will certainly stay again!! July 15, 2013
Rated 5.0 out of 5.0 by Excellent hotel and great location Stayed for a weekend. Location is great and service was excellent. Was upgraded to the owner suite. Was the best stay I've had at any hotel in New Orleans. Didn't get the bartender's name but he was excellent as well. July 15, 2013
Rated 2.0 out of 5.0 by Would not Recommend While the photos and website looks inviting and charming, this hotel is everything but. Room wreaked of smoke and first night had no hot water. Hotel corridors are less than inviting and elevators are old and slow. Not a star property in the French Quarter, albeit an acceptable value. If you are just looking for a place to crash that is affordable, this is the hotel for you. July 14, 2013
Rated 3.0 out of 5.0 by A little disappointed This hotel is located a block away from Bourbon St which is GREAT! However, I was a bit disappointed that it didn't live up to the regular Holiday Inn standard. Do NOT expect a refrigerator or microwave in your room as most hotels currently have and they ONLY serve breakfast. But, if you only want a place to sleep & shower, it isn't bad. Remember, you ARE paying for the location. July 13, 2013
Rated 5.0 out of 5.0 by Great service and accomodations- repeat customer This is my second stay at Chateau LeMoyne...first time was many years ago and I don't know why I waited so long to return. Great location one block from Bourbon Street, but very quiet and relaxing. Highly recommend for your stay in N'awlins. !!! July 10, 2013
Rated 3.0 out of 5.0 by June 2013 We booked our rooms directly with Holiday Inn as we like their hotels. When it turned out that we would be delayed due to car trouble, HI refused to work with us in changing our reservations from a Wed/Thurs stay to a Thurs/Fri stay. The change would have benefited everyone as they would have received more money for a Friday night and we would not have had to drive great distances to make it on time. But "No, we don't change reservations 36 hours prior to check in time" was the answer. Even their 1-800 number was no help. No coffee is provided in the room and no continental breakfast of any sort was provided. We travel with our own little coffee maker that we purchased on line from Courtesy products. $20 and is used in many hotel rooms around the world. No glass parts. So fortunately, coffee was not an issue for us. It is a bare basics room as they want you out spending money. The gentleman downstairs at the info booth was of great service and answered all our questions. I believe his name is Michael. CAUTION: Went to Bourbon street where these women walk up to you in ALL of the bars and shove shots of alcohol in 'test tubes' into your mouth WITHOUT asking then charge you $9-$12. Be aware of this!!!! They will shove 2 or 3 of them in your mouth at the same time in a sexy manner so you are totally taken by surprise. Bouncers nearby will mess with you if you refuse to pay. Food on Bourbon street was awesome and fairly well priced for a tourist area! July 7, 2013
Rated 5.0 out of 5.0 by Great hotel. First time in New Orleans. Hotel was great. The location was super. Service was super. We had a great experience. July 4, 2013
Rated 5.0 out of 5.0 by Great location! Easy walk to most attractions. One block from Bourbon St., but very quiet. Housekeeping was A+. Concierge (Alan) was great with lots of information about the area. Hotel breakfast was good and servers were prompt and friendly. Valet parking (though expensive) is a plus. Valet's were very polite, prompt, and always helpful. Our room had a balcony overlooking Dauphin Street, which we enjoyed during our week visit. Would definitely stay at this hotel again! July 3, 2013
Rated 5.0 out of 5.0 by Bachelor Party Accommodations This hotel was perfect for my son's bachelor party. He and his friends were able to enjoy Bourbon Street and then walk back to the hotel and relax in the comfortable accommodations. We had previously stayed in the hotel and knew this was a good place to enjoy such an occasion. We highly recommend it to others. July 2, 2013
Rated 4.0 out of 5.0 by Good location and clean accommodations Very good location if interested in exploring the French Quarter. Clean accommodations, nice rooms, and the pool was refreshing since we were visiting in the summer. Friendly staff, no issues. Note there isn't long term parking near by so if you have a car you will be utilizing the valet. June 30, 2013
Rated 5.0 out of 5.0 by good location in the french quarter enjoyed the stay, hotel had nice courtyards, hospitality suite and good service...... highly recommend. June 29, 2013
Rated 1.0 out of 5.0 by bad information and lying clerk we booked a smoking room at this hotel in may online--we were not told that the hotel planned to become a non-smoking facility either on the website or through any subsequent email sent to confirm, of which there where several. We found out when we checked in in june and the desk clerk told me "oh but we upgraded you to a room with a balcony"--that was a lie since that is the room i booked in the first place and the price of course was no different. the smoking part was one thing, but to lie was even worse and it was the most unfriendly hotel and not exactly the cleanest i have ever stayed at. June 22, 2013
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