Rated 4.1 out of 5 by 159
Rated 2.0 out of 5.0 by stay20140715 Poor experience
Booked as an IHG club member....thank goodness we had discount! Restuarant service was abysmal and unfriendly. What can I say, truly disappointed compared to other HI visits elsewhere.
July 21, 2014
Rated 2.0 out of 5.0 by LE4d Perhaps we caught them at a bad time?
Despite arriving at 10.30pm we were told (after establishing where we could and couldn't sit and choosing form the bar menu) that there was a 50 minute wait for food! The bar and lounge were very noisy but I gather that there was a fishing competition happening locally - who knew fishermen could be so noisy!
We retreated to our room with a takeaway and found that it was made up for only 2 whereas 3 of us were staying there.
The 'executive' room was not very special after the sofa bed had been opened out leaving no room to walk round the double bed.
The staff were, however, very friendly and helpful.
July 16, 2014
Rated 5.0 out of 5.0 by bexy123 Great Weekend Away
When we arrived we were abit wherey about being so close to the motorway, but infact we did not hear a thing!
Only thing that seemed to be a problem is there was no hair dryers avaliable in the room!
Beds were comfortable and room was nice and clean!
Breakfast was amazing loads to chose from and not busy at all which is always a plus
July 16, 2014
Rated 4.0 out of 5.0 by JAZZOSERVANT Business as usual
Generally fine, aspects of hotel could be updated and the restaurant is very average. Waiter didnt know what french mustard was!
July 14, 2014
Rated 5.0 out of 5.0 by Tremmy Repeat Stay
This hotel always costs that little bit more than others close by, however it is worth the difference, The wooden shutters in the bedroom ensure darkness is guaranteed for sleep as well as dampening any sound outside the windows.
Staff always attentive and service very good.
July 13, 2014
Rated 2.0 out of 5.0 by DannyTk Only if you have to
An aged 70's hotel that has well lived beyond its sell by date. Keeping it going are Friendly and attentive staff make the hotel more attractive.
This hotel is hard to recommend, endless corridors, aginf decor and an overpriced per night rate make it difficult to appreciate a good night
July 11, 2014
Rated 5.0 out of 5.0 by mcossie connecting quiet rooms
Response to request above allowed an excellent family get together.
Grandchildren insist on using Holiday Inns.
Would have been better if Alton Towers were closer!
July 11, 2014
Rated 3.0 out of 5.0 by garboman Lifts
No lifts in this hotel for elderly people or for people haveing problems accessing stairs,room scruffy badly in need of a refurb
July 7, 2014