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Rated 4.1 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 bar staff just a quick mention of yet another great stay at the Holiday Inn Stoke on Trent jcn 15 M6, a big thank you for Dave on reception for always being so helpful, and of course Matt with 2 t's behind the bar who always makes sure the bar runs smoothly and is always ready when he gets the chance to have a chat if he is not too busy, and of course Lauren and Georgia who also help to ensure the bar runs smoothly and take the room service food orders. August 17, 2014
Rated 5.0 out of 5.0 by Very good hotel Excellent Hotel, bit shabby on the outside but very good facilaties and include a gym and fitness room. Good buffet style breakfast and very comfy room. August 16, 2014
Rated 5.0 out of 5.0 by Never had better service I've stayed in newer and plusher holiday inns than this one , but never had this quality of service . Very friendly and helpful - It felt like a family run hotel . August 15, 2014
Rated 3.0 out of 5.0 by some good,mostly poor unable to get IHG rewards when booking online as site was down and check in staff said they couldn't do it.Check in wasn't very friendly but she did have a queue of 4 people.Room service was good and efficient in bringing missing items.Pool was excellent.In the bar in the evening as we sat near to reception some people brought in take away pizzas to eat in the bar area,i didn't think that was encouraged and then at 20.30 the housemaid decided to vacuum the front carpet but we did have a good nights sleep.The breakfast was a shambles,no direction as to where to go or what to do and no friendly greeting,the cooked food itself was inedible,being tough and salty August 11, 2014
Rated 5.0 out of 5.0 by WEDDING STAY. wonderfull stay made very welcome by staff very easy to find. August 10, 2014
Rated 5.0 out of 5.0 by Excellent Weekend Stay! A well presented hotel, with caring and attentive, but not overbearing staff. August 6, 2014
Rated 3.0 out of 5.0 by Leisure Stay As described in summary. Hotel good, Reception Poor, Food adequate but expensive. August 6, 2014
Rated 3.0 out of 5.0 by Overall was ok Staff were amazing, meals were really good but the drinks were a bit overpriced with slow service. Wifi is very slow so do not rely on it. August 5, 2014
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