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Rated 4.1 out of 5 by 312 reviewers.
Rated 4.0 out of 5.0 by Great value for your money.. We have stayed at this hotel several times and have always enjoyed it, but this last visit I was a little disappointed in our room, the furniture was a little tired looking and wasn't as clean as I would have liked. The hotel staff are friendly and helpful. The location is great and close to everything. Overall a good place to stay for your dollar and they have great package deals. September 25, 2014
Rated 5.0 out of 5.0 by ideal location, modern This hotel may not be a skyscraper but it's 5mins from the falls and 1 min from the Casino and numerous attractions. Even though it's only 6 floors, it is definitely not overshadowed by the larger hotels as it's on its own across the street. View was OK for us but, if you want a better view then prepare to spend a lot more and wait for elevators, not to mention excessive parking rates. My spouse is very critical about the room condition and service and she gives this a "10". I am never bored with this hotel. September 23, 2014
Rated 5.0 out of 5.0 by close to falls,cifton hills for our child would stay again great service. the local government is trying to close off the bottom floors to the swimming pool and holiday inn could not be more helpful keeping us advised. Holiday is working with a wonderful company to correct this. THANK YOU SO MUCH September 22, 2014
Rated 5.0 out of 5.0 by Great Location!! Wow walked out the fron door and I could see the falls! OUTSTANDING!! September 22, 2014
Rated 3.0 out of 5.0 by Great Package deals We have come to this hotel once or twice a year for about 30 years for the Skylon Package deal and it's great. The staff is so nice and the restaurant in the hotel is wonderful! We will continue coming as long as they offer that package and we can still drive to Canada! September 21, 2014
Rated 5.0 out of 5.0 by The best inn ever I've consistently stayed at this hotel every time I go to Niagara. It is the best for both value and overall comfort. September 20, 2014
Rated 5.0 out of 5.0 by Great Service We enjoyed our stay, room was excellent, clean was exactly what we expected. Staff were very pleasant & accommodating Very conveniently located to the falls & other activities. Would recommend. September 18, 2014
Rated 5.0 out of 5.0 by Great location The hotel is perfectly situated near the falls, shops, and restaurants. The room was comfortable and clean. Parking was just outside the door. The front desk staff were always very accommodating. The only issue was the hotel restaurant 'Cocos' where we tried to have an early dinner inside. Even with very few patrons, our waiter took an incredibly long time to show up at our table. After ordering drinks, our wait began again! It seemed like the waiter had left. He was no where to be seen! We left after what seemed like an eternity. September 15, 2014
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