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Rated 4.1 out of 5 by 269 reviewers.
Rated 4.0 out of 5.0 by holiday Inn niagara falls Aug 2014 The hotel was clean. The room was over priced compared to what we received. Holiday Inn usually offers complimentary breakfasts or kids eat free. I had to ask about this program. It wasn't offered up front. The pool hours weren't very convenient. It didn't open until 1030 am. The kids wanted to swim early and couldn't. August 16, 2014
Rated 5.0 out of 5.0 by convenient location, with courteous and helpful staff we thoroughly enjoyed our stay at the Holiday Inn at Niagara. The location was close to everthing we wanted to see and the pool was accesible from our room which the kids loved. My only complaint was that we had to pay 10 dollars a day for a minature refrigerater and there wasn't a microwave . Other than that we loved everything about our stay. August 16, 2014
Rated 5.0 out of 5.0 by Great overall experience at this hotel Location, room, pools, food and staff were all great. August 16, 2014
Rated 3.0 out of 5.0 by Better Options I chose HI for my one night stay in Niagra Falls because I am an Platinum Elite member of IHG. This hotel is old and even though it has been given a face lift it shows. For example the wash rooms don't even have fans in them to exhaust the steam from a shower. For the price there are much better alternatives. I should also mention that I was not treated very well by the staff as well. while waiting in line the clerk by passed me to take care of another party. August 16, 2014
Rated 4.0 out of 5.0 by Good location, but no falls view I had good time here and the location is great for casino night life. I thought the hotel is closed to the falls and will have the water view, but it doesn't. The hotel is a good 20 min walk to the clifton hill and have to walk down hill to the falls. August 15, 2014
Rated 5.0 out of 5.0 by Excellent Bed A great experience, good service, excellent location! August 14, 2014
Rated 5.0 out of 5.0 by staff extremely courteous and helpful dining room staff willing to diffuse a touch issue August 14, 2014
Rated 4.0 out of 5.0 by not bad for older hotel Great location, about five minute walk to the falls (about the closest hotel), and convenient to lots of restaurants. About 10-minute walk to Clifton Hill. It is an older hotel, but reasonably well maintained. During our stay, the bed was replaced. It seemed like they were doing the whole hotel. The old one was not that bad. I can report that the internet has been upgraded and works very well. They need outlet strips and/or new lamps with plugs in the bases, because there are almost no free outlets for charging. The one day we ate breakfast there, the buffet food was cold. Can't speak much about the value, since we used points. August 11, 2014
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