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Rated 4.1 out of 5 by 282 reviewers.
Rated 3.0 out of 5.0 by Not as good as it should be I have stayed at MANY Holiday Inn properties across the U.S. and Canada. This is the first time I have ever taken to write a review. This hotel is ideally situated and thats about the best I can say. Food quality was surely not what I would have expected for the price, staff was friendly but only as necessitated, they seem to have been put off by non essential questions, such as why doesn't the Wi-Fi work? To which I was told they would have a technician out, which the did so if I wanted to stand in one spot in my room I could use the Wi-Fi GREAT! Just not at all what I expected. The interior spaces seemed cramped and dated, more than anything it just appeared to be messy, and untidy again not in keeping with other IHG experiences that I have had. August 27, 2014
Rated 5.0 out of 5.0 by A very good and comfortable hotel in a splendid location. This is one of the best Holiday Inn hotels I have stayed in. Spacious rooms with twin beds, very good breakfast - I really felt at home here. Niagara falls is also a beautiful city with flowers, illumonated buildings and the falls. August 26, 2014
Rated 3.0 out of 5.0 by Not great Outdoor pool was closed without notice Rate presented at check-in was more than reserved rate. Needed to argue to get rate adjusted. No plugs in room for charging electronics Staff not overly friendly Extra charge for child in room Good location and free parking was only bonus August 25, 2014
Rated 5.0 out of 5.0 by Fantastic Stay Took a quick family vacation to the falls, hotel was perfect. Clean, staff and food were excellent!!! Great location, everything is within a 10-15 minute walk. A big thanks to the staff, we will definitely be back!!! August 25, 2014
Rated 4.0 out of 5.0 by Schöner Aufenthalt, unsauberer Frühstücksraum Alles war in Ordnung bis auf die Sauberkeit im Frühstücksraum. Alles war total verdreckt. Die ältere Dame die meines Erachtens dafür zuständig war , verschmierte mit immer dem selben Lappen die Frühstückstische. Auch war diese sehr bestimmend zu den anderen Servicekräften. Machte selber aber alles noch schlimmer. Alles klebte, man mochte nicht den Tisch anfassen. Der Boden war übersäht mit Frühstücksresten anderer Gäste. Auch die Fenster waren total mit Fettfinger beschmiert. In den Ecken überall Spinnenweben. Hier muss mal eine Grundreinigung erfolgen und dann das Personal eingewiesen werden, wie man solch einen Raum sauber hält. Was soll ich denn denken wie da die Küche aussieht? August 24, 2014
Rated 4.0 out of 5.0 by Close to the falls Great location, Nice looking hotel, Great bar and food, Bad receptionist. Nice pool. August 23, 2014
Rated 4.0 out of 5.0 by Nice Stay We had a nice stay. The room was clean and everyone was nice. To improve I would add a mini fridge and a safe. August 23, 2014
Rated 4.0 out of 5.0 by excellent location This hotel is within walking distance to all amenities. the Falls, restaurants casino, Clifton Hill etc. I loved the fact that there is a balcony to be able to sit outside and take in the sites/veiw before bed. When done for the day, the room is clean and quiet for a restful nights sleep. The only thing I would like to see is a small fridge in the room to keep your beverages cold. August 23, 2014
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