Rated 4.1 out of 5 by 313
Rated 1.0 out of 5.0 by SomeName Worst Holiday Inn I have ever stayed in.
This hotel is the worst Holiday Inn I Have ever stayed in.
The restaurant dinner menu is extremely limited and the quality of what was ordered was very poor.
The room - supposedly an upgraded Executive room - has a bed, a desk, a TV and a round small round table and that was it!
Breakfast was a joke! three out of the four mornings there were no staff in the restaurant. the food was warm at best, and as for the tea, well I'm lost for words!
the hotel is supposed to be non-smoking but overtime we walked along the corridor to our room, there was a horrendous smell of tobacco smoke - reported to staff and all they did was open window at end of corridor!!
The staff showed no interest in customer service. when i was asked at checkout how my stay was and i said not good, the response was - oh well, never mind!!
Wont be staying here EVER AGAIN! Totally ruined our holiday! Thanks IHG for a totally bad experience!!
May 1, 2015
Rated 3.0 out of 5.0 by garyp3807 comfortable relaxing bed
The room was comfortable albeit a little tired looking. The bathroom could have been bigger being the minimum size to get everything in. A little disappointing from the room point of view.
April 29, 2015
Rated 4.0 out of 5.0 by Philh77 A reasonably good Holiday Inn
a fairly typical Holiday Inn, reasonably good location with plenty of parking, lack of a lift to the lower ground floor could be a problem for older guests or those with heavy luggage
April 28, 2015
Rated 5.0 out of 5.0 by emikec Best Holiday Inn I've stayed in in the UK!
What a great hotel - from the minute we arrived we could not have been better looked after, the staff were amazingly helpful and pleasant, and made the stay really enjoyable.
The hotel's location is great too, easy access to Norwich city centre (recommended) and to the rest of the county, with the Broads within 30 minutes. We ate at the hotel twice, and had a great meal both nights.
I cannot recommend this hotel more highly.
April 25, 2015
Rated 4.0 out of 5.0 by lol1968 Had a good stay
nice hotel, comfy big bed, no complaints only paying ��8.50 for a glass of wine is very expensive, I don't even pay that in London, would stay here again.
April 24, 2015
Rated 4.0 out of 5.0 by Danny Wilde HI Ipswich Road Norwich
Overall a very good stay with efficient and friendly staff. Excellent choices for breakfast. Pleasant rooms very clean and tidy, (including the bathroom). The only negative, I'm afraid in our opinion the pillows were uncomfortable.
April 21, 2015
Rated 5.0 out of 5.0 by littlesprite one night for a meeting
had a great stay , best all round hotel i have stayed in in 40 years - 5***** rate from me !
April 20, 2015
Rated 5.0 out of 5.0 by Annie38 Friendly Staff and great service
I have stayed at this Holiday Inn for well over 20 years.I always find the staff friendly and helpful.The rooms and food are excellent and wouldn't dream of staying anywhere else when visiting Norwich.It is also not too far from the city centre,yet is a very quiet and peaceful place to stay.
April 19, 2015