Rated 4.0 out of 5 by 528
Rated 1.0 out of 5.0 by -Paul- Avoid the evening meals
The hotel staff were pleasant.
The room comfortable and clean.
The evening meals were amongst the worse food I have had the misfortune to eat. Out of 7 evening meals only 1 was reasonable. From tasteless soups to the driest meats, even the chips were ruined and that takes some doing.
In summary, if you only plan for bed and breakfast the hotel is more than adequate.
May 24, 2016
Rated 3.0 out of 5.0 by JY2205 Disappointng
Wifi was terrible, food expensive and water was luke warm.
May 22, 2016
Rated 4.0 out of 5.0 by YONNIE123 OK FOR SHORT STAY IN NORWICH
My husband and I decided to spend the weekend in Norfolk using Norwich as a base. We are members of the IHG club so booked this hotel as it is in an ideal position for this purpose and the cost was reasonable.
Overall our stay was good with a couple of minor issues concerning hot water in bathroom and early closure of spa facilites. Also did not manage to get an internet connection which was advertised free for IHG members.
May 18, 2016
Rated 5.0 out of 5.0 by Dave the driver. Good food and a clean and comfortable bed
I enjoy staying at this hotel as it easy to get to,with good disabled parking.
The staff are always very helpfull,and a welcoming when we arrive.
May 11, 2016
Rated 5.0 out of 5.0 by Leo27/1953 Excellent servcice
Booked using IHG points. Greeted as IHG points customer. Reception aware of my impending arrival - very friendly, well organised, very efficient. Quick, efficient check out.
May 2, 2016
Rated 5.0 out of 5.0 by nickj101 Lovely hotel with great pool etc.
Really good place for family get away. Kids loved pool
April 26, 2016
Rated 4.0 out of 5.0 by no comment from me nothing
nothing to say and just need to get past this section
April 25, 2016
Rated 2.0 out of 5.0 by hanna65 comfortable bed but.....
As per my responses. breakfast food and service poor, not properly staffed. Sheets poor (oldish) and bathroom clean but very very small and. basic. heating in room difficult to control so we were left feeling quite cold. Radiators only heated up a tiny section at the top. They are either full of air or need to be flushed out.
It is Ok for us because we do not spend long in the hotel but I would not like to be in the hotel on holiday.
April 20, 2016