Rated 3.7 out of 5 by 110
Rated 5.0 out of 5.0 by MandMonVacation We had a great time. Would stay here again
Overall a great time. Everything and everyone was great. We look forward to visiting Orlando again and staying at this property. Thanks again. M/M.
January 2, 2013
Rated 1.0 out of 5.0 by SgtLip NOT Priority Club Friendly
They refused to acknowledge my Priority Club status. There was discussion about upgrading my room after having to prove I was a platinum member. But after ten minutes I never was upgraded nor would they even provide free bottle of water. When I checked out the same lady was at the desk and asked if I received a statement under my door. I told her no and she proceeded to tell me I was supposed to be upgraded. But since the new guy at the counter messed up she guessed that was why I didn't receive my statement. I never did get the upgrade, the statement or a cheap bottle of water. Parking at this facility is a joke as well. They allow cruise passengers to park in the lot while away and all the front parking places are taken and you have to walk around te whole hotel to enter after parking.
Bottom line, NOT Priority Club Member friendly at all. Will not use this facility again.
December 30, 2012
Rated 5.0 out of 5.0 by Pickytraveler Need a Orlando Airport Hotel - Search no more.
My wife and I travel several times a year and use Orlando Airport for our flights. On early flights and late arriving flights we stay at a Hotel near the airport. Finally, I will not have to surf the web any more for a very acceptable Hotel. We're seasoned travelers and very fussy and critical about Hotel rooms (cleanliness, fresh linens, clean bathroom etc. etc.# regardless of price and will not stay in a room that is otherwise. The staff is super, the location is great, many restaurants within a few minutes. In the future my wife and I will always stay at this Holidlay Inn and highly recommend it. The free shuttle to and from the airport was right on time and being able to park my car at the hotel for ten #10) days without a charge was a bonus.
November 27, 2012
Rated 2.0 out of 5.0 by zandorianca Online reservation system
I was a little disappointed when i checked in. When I booked online and specified that there would be 2 adults and 3 children staying in the room the online system still put me in a room with only 2 beds. When I questioned this at the front desk, I was told we thought you could get 3 kids in a double bed (not asking how old the kids were) I asked if I could get a roll away bed or a cot for my 3rd child and was told I don't think it will fit in the room.
The manager on duty didn't seem to care either.
We were able to put the chairs in the bathroom and get the roll away bed set up.
November 23, 2012
Rated 5.0 out of 5.0 by BizGuru Love the layout!!
The room was spacious and comfortable. Loved awaking the first morning and opening the drapes and being treated to a dozen or so squirrels frolicking in the trees outside our 4th floor window overlooking the pool area. It was an added bonus treat and entertained me for several minutes. I like the main floor open layout at the bottom level of the open atrium. The food was above average with adequate service. Access to the main ballroom and adjacent meeting rooms was very convenient. The staff at the front desk was very friendly and handled the check-in procedure with professionalism as well as additional requests for help over the next two days of our stay. I would return here again and I would highly recommend this Holiday Inn.
November 17, 2012
Rated 5.0 out of 5.0 by Tampadiana Everything
The staff was very accomodating, the food was excellent, the hotel layout was very convenient, the room was clean andf inviting, the tv worked, and the shower was hot. I would have liked a waffel foam on top of themattress. The bed was a little hard. I had to request soft pillows. But I received them for the second night.
November 16, 2012
Rated 5.0 out of 5.0 by homeless Recognized Platinum Status
Was treated like a frequent traveler and given good accomodations. Appreciated the attention.
November 8, 2012
Rated 2.0 out of 5.0 by kim540 heating/ac
The heating/ac system is so loud,
I would not stay there again
November 7, 2012
Rated 3.0 out of 5.0 by thetravelerus Aged room
Bathroom not stocked with soap, kleenex. Fixtures in shower very old and hard to operate - had to have help to pull the shower faucet to on position. When booking the room on line, the site said there was Bath & Body products in the bathroom. There wasn't. Location was good. Shuttle service was very good.
November 3, 2012
Rated 2.0 out of 5.0 by Traveler13 Below Average Service
I'm a platinum member. I was not upgraded and the gentleman behind the desk was quite rude. I was not even offered a free breakfast or anything.
October 29, 2012
Rated 4.0 out of 5.0 by Fujimo24 Nice Weekend
The room was very nice, hotel is very clean. Nice lounge with pleasant staff. The fresh fruit for breakfast was good, but the eggs, frenchtoast, and potatoes were terrible. There was no bacon for breaksfast either..
October 19, 2012
Rated 5.0 out of 5.0 by Palladino123 The perfect fit and customer service
The hotel was fantastic! It was just what we needed and the room we were given helped me get the relaxation I needed. We did not want to leave and def will stay here again.One thing I was overly impressed with was the telephone csr who directed us to this hotel,she listened to my concerns,needs and deserves 5 stars for staying on the phone with me in my frazzled state.
October 9, 2012