 Guest Reviews
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75%
Recommend This Property
Overall Experience 3.9
75%
Recommend This Property
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Open Gallery
Great stay
ByKatie39
April 06, 2021
I highly recommend this hotel! The location is convenient
Great stay
ByJLombard3
April 05, 2021
Comfortable bed, great prices and in a great location! You can't beat it!
Friendly staff, clean room but noisy guest
ByBeeT
March 31, 2021
Overall I can't complain about the hotel itself. The staff was friendly and the room was clean. However, the noise from other guest walking, talking, and even whistling in the hallway kept us all up until aroud 4am. The other hotel room doors slamming in the Middle of the night would startle us every time someone else opened their door. This lasted nearly ALL night until about 4am when people finally stopped wondering around the hotel. At one point, there was a group of people junst standing around talking about their plans right outside our door. There really needs to be some sort of rule in place to keep people from doing that. Especially after 10-11pm at least.
A disappointing night.
ByThe Zan Clan
March 30, 2021
We had two adjoining rooms. My room was fine but the other room had no air conditioning. It was blowing out hot air. We did not figure this out until around 10 pm. We worked on the air conditioner and thermostat to no avail. Room was at 80 degrees with two toddlers sleeping. Parents came back from a wedding at 10:30 and we’re leaving at 4am for airport. They called to complain. There was no way they wanted to change rooms with luggage and sleeping children. We opened door between two rooms and that is how we cooled the hot room. We were told that they would reimburse some of the points.
We called many times and always the manager was not there.
Overall we were very disappointed. Also it is ridiculous that the restaurant is closed due to Covid. This is Florida .
We had to go out to get a simple breakfast. And there was no shuttle to the airport. It is time to open up your hotel.
We are sorry we did not stay in the nearby Holiday Inn Express.
Nice, clean,
ByCholland
March 25, 2021
I only stayed one night but the room was big, comfy,
It’s all about the experience.
ByEmerson
March 24, 2021
I always found the IHG staff to be professional courteous and customer oriented. Despite older hotels showing their age, the experience makes the difference.
Filthy pool
ByRalph
March 24, 2021
The pool area was disgusting
The hotel.looks like the interior was remodeled but the contractor left without finishing
The front desk girl was rude. I know they are busy and get a lot of guests this time of year but if she hates her job that much she should find a different line.of work
Pleasant Stay
ByClb305
March 22, 2021
We needed a hotel for just the one night as I was traveling out of MCO the next morning. It was clean and comfortable and extremely quiet. Not many guests. The only drawback is that I thought I had read online that they offered airport shuttle and that was not the case. It wasn’t a dealbreaker for us, though. Just would have been more convenient. I know this is due to Covid, so no complaints. Overall it was a very pleasant experience.
Bad security
ByPastor_Ron
March 22, 2021
Staff did not deal with a disruption of someone trying to get in my room twice. I got no sleep.
No Problems Encountered
ByJbo64
March 22, 2021
Awesome experience!! We will use this property again to park our car
Great stay clean rooms
ByBarbaraSouix
March 10, 2021
This was a comfortable hotel with very helpful staff and a clean room will come again
Nice stay
ByRuby
March 08, 2021
I had no special issue
Nice and friendly staff
Nice room view
Able to relax as the hotel provided the opportunity