 Gästeberichte
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75%
Dieses Hotel empfehlen
Gesamterlebnis 3,9
75%
Dieses Hotel empfehlen
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Doesn't meet standards of the IHG I'm used to
ByFrank
23. Oktober 2017
Under construction, very dirty, parking gates did not function with key card correctly, impromptu bar did not mention they charge for a drink until after you start drinking your first one, digital TV did not work the entire stay....running out of room for more comments. I love IHG, but this location is an embarrassment.
Staff
Bymallory
22. Oktober 2017
This hotel was under construction, however when we stopped for a beverage in the temporary set up the women who served us was amazing.
Unacceptable without info on WEB Site
ByPlatEliteRetiredMil
21. Oktober 2017
The hotel was under renovation. However, there was NO where on the web site that stated the dining room was totally closed for Dinner. One had to order their LIMITed menu dinner menu at a room door, WAIT standing outside in the hallway, receive your dinner in a paper bag as in a to-go order, go to your room to eat, with a to go container and plastic forks to eat. On and by the WAY, PAY FULL PRICE for the privilege. We booked thru IHG a platinum member. THIS is NOT what we expected or how we expected to me treated. We double checked the internet site to see if we overlooked something before we went to the front desk. We spoke with Myrna, the assistant manager. After referencing our unbelievable displeasure, Myrna stated she understood our position since the dinner circumstance was not referenced on the internet and comp our dinner. She also showed us on her internet sheet where during the renovation that there was free breakfast and free parking included. Although, out front there was a sign that stated they were still charging for self parking. The next morning at checkout, we had to address both of the charges on our bill. This was NOT to the minimum standard of ANY IHG location we have ever stay in our long history with IHG and this hotel should not be considered an IHG property in the state it is currently in. We left a review with hotel management upon our departure.
close to airport
ByBuster32174
19. Oktober 2017
hotel is undergoing a major renovation and when completed, it will again be a great place to stay. However, at present time, it is acceptable and not dangerous but not up to standards
Friendliest and most accommodating staff ever!
Byimalabgirl
16. Oktober 2017
From the Shuttle Drivers and the Front Office Clerks.....this Hotel is organized and very accommodating. They went over and above our expectations at every turn....even in the midst of remodeling......
First Class Operation!
Holiday Inn
ByGeas
16. Oktober 2017
I enjoyed my stay at the Holiday Inn. The staff were so polite and friendly. The room was so comfortable and clean. Breakfast was great. I would never stay at any other hotel. I was very satisfied.
Excellent Location but also great shuttle service
ByGB Redondo
15. Oktober 2017
The hotel is situated in what I would call Restaurant Row. There were dozens of quality eating establishments within walking distance from the hotel.
The shuttle service was exceptional. I had numerous meetings at the airport and they were able to accommodate my travel needs.
Comfortable bed
BySnickers
13. Oktober 2017
The hotel was under renovation so its appearance was accordingly.
Felt cheated
ByTraveller
13. Oktober 2017
The hotel should have informed on its website that it was being refurbushed and was not fully operational.
The room rate charged, therefore, did not justify that of a full service Holiday Inn.
It was most embarassing as my guests and friends could not believe I had chosen a the hotel in the condition it was.
Eleclente servicio
ByTito
09. Oktober 2017
buen lugar y muy comodo, cama grande y comoda, clima funciono perfecto, serevicio a la habitacaion llego rapido.
Not the worst Holiday Inn
ByBryson
09. Oktober 2017
Under construction --} complimentary breakfast
Decent fitness center
Check-in experience lacking--I had an ordeal with getting a working key for my room. Turns out the door was broken like I suggested before they sent me back to the room to try again.
Comfortable bed
ByCindy
08. Oktober 2017
Best sleep I've had in weeks, the Holiday In beds are wonderful